Citilink

Introduction

Citilink (QG) is a low cost carrier airline flying to domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The domestic route ticket fare also includes free checked baggage allowance of 15 kg. Airport check in time at the airport starts from 180 minutes prior to the flight departure time. Check in online is possible for flights on Citilink official website. It can be processed 2 days before departure time.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete your payment through the selected method. 6. Receive your Citilink flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Citilink ticket booking on Airpaz can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

Company Profile

Citilink operating with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). Although the airline operates using the name Citilink, it is the trade name for PT Citilink Indonesia. The company is lead by the CEO, Dewa Kadek Rai. The head office for the airline is located in Indonesia.

History

Citilink which operates with IATA (QG) and ICAO (CTV) was first established in 2001. The airline runs under the management of PT Citilink Indonesia. Throughout its journey, Citilink continued to enhance its business by establishing a worthwhile and enjoyable experience for their loyal customers. This airline began its operation on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has been awarded 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform in green and lime colors. For male flight attendants, they wear grey shirt, black vest with black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab with green skirt have a gurdo aji pattern, green trouser special make hijab. The uniform itself was perfectly laid out, making it easier for the crew to move around the cabin while serving the passengers.

Fleet

Citilink has a number of aircrafts, all of which can be checked below:

Live Chat

Another alternative is to go to their live chat page here.

Baggage

Web Check-in

Passengers can do web check in through the official website of Citilink. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Citilink check-in counters 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Citilink.

App Check-in

It is possible for Citilink passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, download the Citilink mobile application on their mobile phone. The check in time is 48 hours before the flight departure time.

Fare Rules