Internet
WiFi is available in the hotel rooms and is free of charge.
Politica De Criancas E Camas Extra
Children of any age are allowed.
Children up to and including 2 years old stay for £8 per person per night when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Observacoes Do Hotel
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Please inform Acorn - Kamen House Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of GBP 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Property details, including the address and where to collect the keys, will be emailed to guests after the payment is successfully taken.
Luggage storage is available for guests who arrive prior to check-in.
Late arrivals can be accommodated as the office is attended 24 hours a day.
Please note that the building does not have air conditioning.
Please note that a weekly cleaning service is provided for stays of over 7 days. A more frequent service is available for an additional fee.
Extra beds and cots are available for an additional fee, subject to prior arrangement.
Please inform the property prior to arrival if the card holder will not be present at check-in. Failure to do so may result in refusal of entry.
Please note that guest are required to leave flat keys on the kitchen table upon check-out. Please note that lost keys are subject to a replacement fee of GBP 50.