Citilink

Introduction

Citilink (QG) is a low cost carrier airline operating domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The passengers flying domestic routes with Citilink will get free checked baggage allowance of 15 kg. Passenger can start checking in at the airport 180 minutes prior to the flight departure time. Check in online is allowed for flights on Citilink official website page. It can be processed 2 days prior to flight departure time.

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process your payment through the selected payment method. 6. Receive your Citilink flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Citilink booking on Airpaz.com can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

Company Profile

Citilink which operates with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). Citilink operates under PT Citilink Indonesia. The company is lead by the CEO, Dewa Kadek Rai. The address of the head office is Indonesia.

History

Citilink which operates with IATA (QG) and ICAO (CTV) was first founded in 2001. The airline is managed by PT Citilink Indonesia. Over time, Citilink has grown remarkably and keep offering a trustworthy and credible service for their loyal passengers. This airline was first flown on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has won 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform in green and lime colors. For male flight attendants, they wear grey shirt, black vest with black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab with green skirt have a gurdo aji pattern, green trouser special make hijab. Apart from a perfectly designed uniform, Citilink cabin crew always committed to exceed their passengers’ expectations by providing the best flight services.

Fleet

Citilink has a number of airplanes, all of which can be seen below:

Live Chat

Another alternative is to go to their live chat page here.

Baggage

Web Check-in

Passengers can do web check in through the official website of Citilink. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Citilink opens 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Citilink.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do this, download the Citilink mobile application on their gadget. The check in time is 48 hours before the scheduled flight departure time.

Fare Rules