Tulum City Hotel

WiFi is available in all areas and is free of charge.

No parking available.

Pets are not allowed.

Children of any age are allowed. Children up to and including 2 years old stay for free when using an existing bed. Children from 3 years old to 17 years old stay for MXN 80 per person per night when using an existing bed. No cots are available. No extra beds are available. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please inform Tulum City Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that construction work is going on nearby and some rooms may be affected by noise.