PAL Express
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Overview
PAL ExpressIntroduction
PAL Express (2P) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (Lx W xH). checked baggage allowance is not included in the ticket. Airport check in time at the airport starts from 120 minutes before the scheduled flight departure time. Check in online is available for flight with the airline on PAL Express official website page. It can be done 1 days prior to scheduled flight departure time.How to Book
1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Complete your payment through the selected method. 6. Receive your PAL Express flight e-itinerary in the My Booking page, or in your registered email.How to Pay
Payment for your PAL Express booking on Airpaz can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.About
PAL ExpressCompany Profile
PAL Express operating with IATA code (2P) and ICAO code GAP, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Ninoy Aquino International Airport (MNL). Air Philippines Corporation is the owner of the trade name PAL Express. The leader of the company is Bonifacio U. Sam. The head office for the airline is located in Philippines.History
PAL Express which operates with IATA (2P) and ICAO (GAP) was founded in 1995. The airline runs under the management of Air Philippines Corporation. Across the years, PAL Express always strives to become one of the promising airlines in the future. This airline was first flown on 01-02-1995. The first ever flight route was Iloilo (ILO) - Zamboanga (ZAM) using Boeing 737-200. PAL Express has been awarded World’s Most Improved Airline of 2019,APEX 2019.Flight Attendant
Fleet
| Type | Quantity |
|---|---|
| Airbus A321ceo | 6 |
| Airbus A320-200 | 6 |
| Airbus A320-200 V1 | 1 |
| Airbus A320-200 V2 | 5 |
| De Havilland Canada Dash 8-400 NG | 5 |
Call Center
If you have questions for the airline or are facing issues in the airport such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to wecare@pal.com.ph. The PAL Express call center can be contacted on one of the following numbers :| Country | Phone |
|---|---|
| Philippines | (+63) 2 777 59 32 |
| USA/Canada | (+1)-800-435-9725 |
| China | (+86) 400-100-2752 |
| Australia | (+61) 2 9249 9900 |
| United Kingdom | (+44) 808- 164-9888 |
| Japan (for International) | (+81)-3-5157-4362 |
| Japan (for Domestic) | (+81) 570-783-483 |
| Hong Kong | (+852) 2301 - 9300 |
Live Chat
Another way is to access their live chat page here.Facilities and Services
PAL ExpressBaggage
Cabin Baggage
Passengers of PAL Express are provided a cabin baggage allowance included in their flight tickets. The max weight of the baggage is 7 kg, while the max dimension of the baggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (Lx W xH).Checked Baggage
Free checked baggage allowance is not provided for the passengers flying on PAL Express.Excess Baggage
Extra checked baggage allowance cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.Seat
Economy Class
The size of the standard seat for the Economy Class fare in PAL Express is 31" - 32" seat pitch and 17"- 18" seat width.
Business Class
The standard seat size of the PAL Express Business Class fare is 42" seat pitch and 21" seat width.
Inflight Comfort
Inflight Entertainment
PAL Express provides services and in-flight entertainment for the passengers while flying on their aircraft, such as Movies,TV Shows,Music.Inflight Free Snack
Free snack/beverage is not provided during flights with PAL Express. Meal Order
According to the availability, passengers can order meal to enjoy in their flight. For the airline's beverages and meals menu, click here. Privilege Program
Privilege program is available for the loyal customers of PAL Express, and more complete information on it can be read here.Check-in
PAL ExpressWeb Check-in
Passengers can check in online through the official website of PAL Express. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.Airport Check-in
Check-in counters for PAL Express opens 120 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.Kiosk Check-in
PAL Express does not provide kiosk check in services for the passengers.App Check-in
It is possible for PAL Express passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the PAL Express mobile application on their mobile phone. The check in time is 24 hours before the scheduled flight departure time.Terms and Conditions
PAL ExpressFor the complete Conditions of Carriage of PAL Express, click here.
