Citilink

Introduction

Citilink (QG) is a low cost carrier airline flying to domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The passengers flying domestic routes with Citilink will get free checked baggage allowance of 15 kg. Check in time at the airport starts from 180 minutes prior to the flight departure time. Check in online is available for flights with the airline on Citilink official website. It can be done 2 days before scheduled departure time.

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete your payment through the selected payment method. 6. Find your Citilink flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Citilink booking on Airpaz can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

Company Profile

Citilink operating with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). Citilink operates under PT Citilink Indonesia. The company is lead by the CEO, Dewa Kadek Rai. The address of the head office is Indonesia.

History

Citilink operating with IATA code (QG) and ICAO code (CTV) was established in 2001. The airline is operated under PT Citilink Indonesia. Throughout its journey, Citilink always tries its best to obtain a position as one of the promising airlines in the future. This airline started its operation on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has been awarded 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform that is dominated by green and lime colors. For male flight attendants, they wear grey shirt, black vest with black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab with green skirt have a gurdo aji pattern, green trouser special make hijab. Besides a perfectly designed uniform, Citilink cabin crew always committed to exceed their passengers’ expectations by creating excellent flight services.

Fleet

Citilink operates using a number of aircrafts, all of which can be seen below:

Live Chat

Another alternative is to access their live chat page here.

Baggage

Web Check-in

Through the official website of Citilink, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Citilink check-in counters 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Citilink.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do this, the passengers should download the Citilink mobile application on their handphone. The check in time is 48 hours before the scheduled flight departure time.

Fare Rules