Citilink

Introduction

Citilink (QG) is a low cost carrier airline flying to domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The passengers flying domestic routes with Citilink will get checked baggage allowance of 15 kg. Check in time at the airport starts from 180 minutes before the scheduled flight departure time. Check in online is available for flight with the airline on Citilink official website. It can be done 2 days before scheduled flight departure time.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process your payment through the selected payment method. 6. Receive your Citilink flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Citilink ticket on Airpaz.com can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

Company Profile

Citilink which operates with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). PT Citilink Indonesia is the owner of the trade name Citilink. The leader of the company is Dewa Kadek Rai. The address of the head office is Indonesia.

History

Citilink which operates with IATA code (QG) and ICAO code (CTV) is managed by PT Citilink Indonesia. In 2001, this airline was established. Throughout its journey, Citilink aspire to serve more customers by enhancing its services. This airline started its operation on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has won 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform that is dominated by green and lime colors. For male flight attendants, they wear grey shirt, black vest with black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab and green skirt have a gurdo aji pattern, green trouser special make hijab. The uniform itself represents Citilink sense of purpose to provide and create an excellent service to their passengers during the flight.

Fleet

Citilink has a number of airplanes, all of which can be checked below:

Live Chat

Another way is to go to their live chat page here.

Baggage

Web Check-in

Through the official website of Citilink, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Citilink opens 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Citilink.

App Check-in

It is possible for Citilink passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the Citilink mobile application on their mobile phone. The check in time is 48 hours before the flight departure time.

Fare Rules