Citilink

Introduction

Citilink (QG) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The passengers flying domestic routes with Citilink will get free checked baggage allowance of 15 kg. Check in time at the airport starts from 180 minutes before the flight departure time. Check in online is allowed for flight on Citilink official website page. It can be done 2 days before scheduled flight departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact and passenger information on the booking page. 5. Process your payment through the selected method. 6. Get your Citilink flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Citilink booking on Airpaz.com can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

Company Profile

Citilink operating with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). PT Citilink Indonesia is the owner of the trade name Citilink. The leader of the company is Dewa Kadek Rai. The head office for the airline is located in Indonesia.

History

Citilink which operates with IATA code (QG) and ICAO code (CTV) was first established in 2001. The airline is operated under PT Citilink Indonesia. During its period of establishment, Citilink intended to serve more customers through the services it provides. This airline was first flown on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has won 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform in green and lime colors. For male flight attendants, they wear grey shirt, black vest and black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab and green skirt have a gurdo aji pattern, green trouser special make hijab. Besides a perfectly designed uniform, Citilink cabin crew have gained an outstanding reputation for its excellent flight services and safety quality.

Fleet

Citilink has a number of airplanes, all of which can be seen in the following table:

Live Chat

Another alternative is to go to their live chat page here.

Baggage

Web Check-in

Through the official website of Citilink, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Citilink opens 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Citilink does not provide kiosk check in services for the passengers.

App Check-in

It is possible for Citilink passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Citilink mobile application on their smartphone. The check in time is 48 hours before the departure time.

Fare Rules