Rocamar Hotel Isla Mujeres

No special conditions apply for groups.

WiFi is available in public areas and is free of charge.

Free private parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed. Children up to and including 5 years old stay for US$20 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. One child under 5 years stays free of charge when using existing beds. One older child or adult is charged USD 15 per person per night when using existing beds. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that guests must pay in MXN pesos at exchange rate the hotel has during the guest's arrival. VISA and MasterCard credit cards, as well as traveler checks are accepted. Guests must bring pesos if they intend to pay with cash. Due COVID-19, housekeeping is made every 2 days during guest stay 100% smoke free space. By official disposition according to the anti-smoking law, smoking is prohibited inside the hotel facilities (including open areas). In case the guest is seen breaking the law, he will be made available to the corresponding authorities.