Citilink

Introduction

Citilink (QG) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The domestic route ticket fare includes checked baggage allowance of 15 kg. Airport check in time at the airport starts from 180 minutes prior to the flight departure time. Check in online is available for flight with the airline on Citilink official website. It can be processed 2 days before flight departure time.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Complete payment through the selected payment method. 6. Get your Citilink flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Citilink booking on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

Company Profile

Citilink operating with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). Although the airline operates using the name Citilink, it is the trade name for PT Citilink Indonesia. The company is lead by the CEO, Dewa Kadek Rai. The address of the head office is Indonesia.

History

Citilink which operates with IATA (QG) and ICAO (CTV) was first established in 2001. The airline is managed by PT Citilink Indonesia. Across the years, Citilink intends to serve their loyal passengers by enhancing its services. This airline began its operation on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has been awarded 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform that is dominated by green and lime colors. For male flight attendants, they wear grey shirt, black vest with black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab and green skirt have a gurdo aji pattern, green trouser special make hijab. The design itself has been perfectly laid out, which makes it easier for the crew to move around the cabin while serving the passengers.

Fleet

Citilink operates using a number of aircrafts, all of which can be checked below:

Live Chat

Another alternative is to go to their live chat page here.

Baggage

Web Check-in

Through the official website of Citilink, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Citilink check-in counters 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Citilink.

App Check-in

It is possible for Citilink passengers to check in through the airline’s official mobile (Android/iOS) app. To do this, the passengers should download the Citilink mobile application on their smartphone. The check in time is 48 hours before the scheduled departure time.

Fare Rules