Korean Air (KE)
view more promo
Carry-on Items allowedDimensions limits
55(A) X 20(B) X 40(C) cm Up to 55cm in width, 20cm in height and 40cm in depth including the handle and wheels.
or a total sum of less than 115cm per piece
Additional carry-on allowances
One additional personal carry-on item — laptop, briefcase, handbag — is permitted for Economy Class. (Total weight of carry-on bag and additional allowance should not exceed 12kg.)
Free Baggage Allowances
Free baggage allowances regarding size, weight, and quantity of baggage vary with passenger itineraries, seating classes, and SKYPASS membership grades.
The maximum size (width + heights + depth) is 158cm/62in and the maximum weight per bag is 23kg/ 50lb or 32kg/70lb depending on your ticket class and itineraries. Bags between 23 and 32kg (51–70lb) may incur additional charges depending on your allowance. You may find your free baggage allowance on your right side.
For the safety of the baggage handlers, some countries might restrict any items that exceeds the maximum weight and/or size (width + height + depth) for a single piece, 32kg/70lb, 158cm/62in regardless of seat class and/or extra baggage payment.
Fees vary depending on departure country and destination.
Departures from Korea will have KRW as standard, while departures from the U.S. use USD , departures from Canada use CAD prices and departures from Indonesia use IDR prices. Departures from other countries will use USD standard price converted based on the exchange rate of the day.
More information of Free Baggage Allowance, click here
Transporting Sports Equipment
- Any item over 23 kg (50 lb) will be charged an overweight fee.
- Any item over 158 cm (62 in) will be charged an oversize fee.
(For details, please refer to each item listed on the right.)
- Maximum dimensions per bag, regardless of fee: Total weight, 32 kg (70 lb); total linear size(A + B + C), 277 cm (109 in).
Additional charges for checked items
If your overall baggage count, including sports equipment, exceeds the free allowance provided by your fare type, an extra piece fee will apply.
Check-InCheck in Information of Korean Air
Since January 18, 2018, Korean Air operates in Terminal 2 of Incheon Airport.
Please use the Korean Air check-in counters at Terminal 2 if you are departing from Incheon Airport.
If you're flying on a codeshare flight, please double check the operating carrier’s terminal before departure.
Terminal 2 Airlines : Korean Air, Delta, Air France, KLM
For flights operated by other airlines, please use Terminal 1.
Check-In Closing and Boarding
Domestic flight: 20 minutes prior to scheduled departure.
International flight: 40 minutes prior to scheduled departure.
* Because of heightened security at airports in North America, Europe, the Middle East and Africa, check-in will close 60 minutes prior to a flight's scheduled departure.
* Closing time may vary according to each airline’s policy. For a codeshare flight, please refer to the operating carrier's information.
Web check in Available here
Passengers traveling on Korean Air flights with a valid e-Ticket
Domestic Flights: 48 hours ~ 40 minutes before departure
International Flights: 48 hours ~ 1 hour before departure
(USA/Canada/UK Flights : 24 hours ~ 1 hour before departure)
ContactService Centers of Korean Air
|Region||Telephone Number||Service Languages||Hours of Operation|
|Korea||1588-2001 / +82-2-2656-2001|
|Japan||0088-21-2001 (Toll-free)/ (06) 6264-3311|
|China||40065-88888 Hong Kong(Cantonese): +852-2366-2001||Korean, English, Japanese, Chinese||Japanese: 08:00~19:00 (Japan Standard Time). Chinese(Mandarin): 07:00~19:00 (China Standard Time). Hong Kong(Cantonese): 09:00~18:00 (Closed on weekends & public holiday). French, German, Italian, Spanish: 08:30~17:30 Weekdays (Central European Time)|
|The Americas||US & Canada: 1-800-438-5000 (Toll-free) 1-888-898-5525 (Text Telephone, Toll-free) Brazil:0800-6060777 (Toll-free) 0800-7723645 (Text Telephone, Toll-free) Others:+1-213-484-1900|
|Europe||(Toll free by country) Austria:0800-296-789. Belgium:00800-0656-2001 / 0800-11662. Czech:800-142-543. Slovakia:0800-142-543. Denmark:00800-0656-2001 / 800-15555. Finland:00800-0656-2001. France:00800-0656-2001 / 0800-916-000. Germany:00800-0656-2001. Greece:00800-353-12010. Hungary:06800-11342. Ireland:00800-0656-2001. Israel:180-945-2005. Luxembourg:00800-0656-2001. Netherlands:0800-022-2010. Norway:00800-0656-2001. Poland:00800-353-1246. Portugal:0800-853-014. Spain:900-973-533. Sweden:00800-0656-2001. Switzerland:00800-0656-2001 / 0800-557-344. Turkey:00800-353-90008. U.K:00800-0656-2001 / 0800-413-000. * Where toll free is not available: +33-1-5345-3177||Korean, English, Japanese, Chinese, French, German, Italian, Spanish|
|Italy:800-874-488||Korean, English, French, German, Italian, Spanish||08:30~17:30 Weekdays (Central European Time)|
|Others||Contact Us||Depends on region and branch.||Depends on region and branch.|
Information of fare rules, charges and condition of carriage applicable to air services of Korean Air click here.
Korean Air flights schedule click here
|1969||March||Privatizes Korean Air Lines, an intergovernmental enterprise, establishing Korean Air.|
|1971||April||Begins transpacific cargo service to U.S. (Seoul-Tokyo-Los Angeles).|
|1972||April||Begins transpacific passenger service to U.S. (Seoul-Tokyo-Honolulu-Los Angeles).|
|1973||October||Begins Seoul-Paris cargo service, flying over the North Pole.|
|1975||March||Launches direct Seoul to Paris passenger service.|
|1979||March||Launches direct Seoul to New York passenger service.|
|1981||December||Dedicates exclusive international air cargo terminal at Los Angeles International Airport.|
|1983||January||Introduces Total Passenger Service System (TOPAS), a passenger reservation and ticketing system.|
|September||Begins using its exclusive Air Cargo Terminal at JFK International Airport in New York.|
|1984||January||Opens Flight Crew Training Center, featuring a B747 flight simulator.|
|1988||December||Opens exclusive Korean Air Cargo terminal at Gimpo Airport.|
|1989||June||Takes delivery of the first B747-400|
|1990||April||Opens Seoul-Sydney passenger route.|
|October||Establishes Korean Air's own Computer Center.|
|1992||May||Graduates first class/pilots from Korean Air Pilot Training School.|
|October||Opens Seoul-Sao Paulo passenger route.|
|1994||December||Seoul-Beijing/Seoul-Qingdao/Seoul-Tienjin/Seoul-Shenyang routes open.|
|1995||March||Takes delivery of 100th airline (B747-400) to the fleet.|
|1996||May||Reopens newly finished Cheju KAL Hotel.|
|1997||March||Adds A330-300 and B777-200, both the first its kind, to the fleet.|
|1998||March||Makes first international cargo flight over North Korea.|
|1999||April||Appoints Yang Ho Cho as Chairman.|
|2000||June||Announces SkyTeam global alliance with AeroMexico, Air France, Delta Airlines and Korean Air.|
|2003||March||Opens state-of-the-art crew training center in Gimpo.|
|2005||June||Becomes world's No. 1 cargo carrier.|
|September||Korean Air employees begin wearing new uniforms.|
|2006||October||Start publishing in-flight entertainment monthly magazine 'beyond'.|
|2011||July||Launches inaugural A380 services to Narita.|
|2012||March||Completion of 'ERP' system|
|March||Opens HJ Navoi Complex|
|2013||April||Korean Air acquires stake in Czech Airlines|
|2014||September||Introduction of New Passenger Service System|
|2015||August||Introduces First B747-8 Intercontinental Aircraft|
|2016||June||Korean Air and P&W open world's largest engine test facility in Korea|
|2017||February||Introduces First B787-9 Dreamliner in Korea|
Economy Class In-flight Meals
- Varied Food Offerings, Including Traditional Korean Food
- Snack Service
- Selected Wine Service
Korean Air Lines Co., Ltd. is the largest airline and flag carrier of South Korea founded as Korean National Airlines in 1946 operating as Korean Air with its global headquarters are located in Seoul, Republic of Korea.
After several years of service In 1969, Korean Air Lines Co., Ltd. was in decline. An offer to privatise the airline by the Hanjin Group, specialists in transportation, was the start of a new chapter in growth and success. Although the challenge was never easy, Korean Air established itself as a respectable company and carrier by opening its transpacific route in 1971 and its first Seoul-Paris freight route in 1973.
In 1972 Korean Air ordered American Boeing Company's B747 Jumbo and 6 additional Airbus A300 models in its early years. In 1979, Korean Air launched a new service with direct passenger flights to New York.
In 1995 Korean Air introduced its 100th aircraft and displayed consistent growth until the mid 1990s. Today, Korean Air is an innovative leader in the global aviation industry known for its dedicated service that surpasses client expectations. Under such circumstances, President Yang Ho Cho, son of founder Choong Hoon Cho, became the Chairman and CEO, bringing his innovative mindset and excellent business sense to the company.
Effective 18 January 2018, Korean Air will be operating from Terminal 2 (T2) of Incheon International Airport. Passengers travelling on Malaysia Airlines flight MH5621 operated by Korean Air, are required to check-in at the Korean Air counters in Terminal 2.
Non-codeshare flights operated by Malaysia Airlines (MH39, MH67) remains at Terminal 1 (T1).