Citilink

Introduction

Citilink (QG) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max dimension of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The passengers flying domestic routes with Citilink will get free checked baggage allowance of 15 kg. Passenger can check in at the airport 180 minutes before the scheduled flight departure time. Check in online is available for flight with the airline on Citilink official website. It can be done 2 days prior to flight departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete your payment through the selected method. 6. Find your Citilink flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Citilink ticket on Airpaz can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

Company Profile

Citilink operating with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). Citilink operates under PT Citilink Indonesia. The leader of the company is Dewa Kadek Rai. The address of the head office is Indonesia.

History

Citilink which operates with IATA code (QG) and ICAO code (CTV) runs under the management of PT Citilink Indonesia. In 2001, this airline was founded. Over the years, Citilink has grown significantly and continues to offer a trustworthy service for their passengers. This airline was first flown on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has been awarded 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform in green and lime colors. For male flight attendants, they wear grey shirt, black vest and black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab with green skirt have a gurdo aji pattern, green trouser special make hijab. Apart from a beautifully designed uniform, Citilink cabin crew always committed to exceed their passengers’ expectations by providing the best flight services and safety quality.

Fleet

Citilink operates using a number of airplanes, all of which can be checked in the following table:

Live Chat

Another alternative is to go to their live chat page here.

Baggage

Web Check-in

Through the official website of Citilink, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Citilink opens 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Citilink.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) app is possible. To do so, the passengers should download the Citilink mobile application on their mobile phone. The check in time is 48 hours before the scheduled departure time.

Fare Rules