Citilink

Introduction

Citilink (QG) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The domestic route flight ticket fare includes free checked baggage allowance of 15 kg. Passenger can check in at the airport 180 minutes before the scheduled flight departure time. Online check in is allowed for flights with the airline on Citilink official website page. It can be processed 2 days before scheduled departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact and passenger details on the booking page. 5. Process payment through the selected method. 6. Get your Citilink flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Citilink ticket booking on Airpaz.com can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

Company Profile

Citilink which operates with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). Citilink operates under PT Citilink Indonesia. The leader of the company is Dewa Kadek Rai. The head office for the airline is located in Indonesia.

History

Citilink operating with IATA (QG) and ICAO (CTV) was founded in 2001. The airline runs under the management of PT Citilink Indonesia. During the year of its establishment, Citilink always do their best to receive a position as one of the promising airlines in the future. This airline was first flown on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has been awarded 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform in green and lime colors. For male flight attendants, they wear grey shirt, black vest with black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab and green skirt have a gurdo aji pattern, green trouser special make hijab. This uniform was designed beautifully, making the crew look more dashing.

Fleet

Citilink has a number of aircrafts, all of which can be checked below:

Live Chat

Another way is to go to their live chat page here.

Baggage

Web Check-in

Through the official website of Citilink, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Citilink opens 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Citilink.

App Check-in

It is possible for Citilink passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Citilink mobile application on their smartphone. The check in time is 48 hours before the departure time.

Fare Rules