Citilink

Introduction

Citilink (QG) is a low cost carrier airline operating domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The domestic route ticket fare includes free checked baggage allowance of 15 kg. Passenger can start checking in at the airport 180 minutes prior to the scheduled flight departure time. Check in online is allowed for flights with the airline on Citilink official website page. It can be done 2 days before flight departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete your payment through the selected payment method. 6. Find your Citilink flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Citilink ticket on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

Company Profile

Citilink operating with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). PT Citilink Indonesia is the owner of the trade name Citilink. The company is lead by the CEO, Dewa Kadek Rai. The head office for the airline is located in Indonesia.

History

Citilink operating with IATA code (QG) and ICAO code (CTV) is operated under PT Citilink Indonesia. In 2001, this airline was founded. Throughout its journey, Citilink always gives the best services for their customers to become one of the leading airlines in the future. This airline was first flown on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has won 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform in green and lime colors. For male flight attendants, they wear grey shirt, black vest and black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab and green skirt have a gurdo aji pattern, green trouser special make hijab. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers. Besides, it also perfectly represents the airlines brand's image.

Fleet

Citilink operates using a number of aircrafts, all of which can be seen below:

Live Chat

Another way is to access their live chat page here.

Baggage

Web Check-in

Passengers can check in online through the official website of Citilink. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Citilink check-in counters 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Citilink.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) app is possible. To do this, the passengers should download the Citilink mobile application on their mobile. The check in time is 48 hours before the scheduled departure time.

Fare Rules