Citilink

Introduction

Citilink (QG) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max dimension of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The domestic route fare includes checked baggage allowance of 15 kg. Airport check in time at the airport starts from 180 minutes prior to the flight departure time. Check in online is available for flight on Citilink official website. It can be processed 2 days before departure time.

How to Book

1. Visit Airpaz.com, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete payment through the selected method. 6. Receive your Citilink flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Citilink ticket booking on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

Company Profile

Citilink operating with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). Although the airline operates using the name Citilink, it is the trade name for PT Citilink Indonesia. The leader of the company is Dewa Kadek Rai. The address of the head office is Indonesia.

History

Citilink which operates with IATA (QG) and ICAO (CTV) was founded in 2001. The airline is managed by PT Citilink Indonesia. Across the years, Citilink intends to serve their customers by innovating its services. This airline was first flown on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has won 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform in green and lime colors. For male flight attendants, they wear grey shirt, black vest with black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab and green skirt have a gurdo aji pattern, green trouser special make hijab. The design itself was perfectly laid out, making the crew look more refined.

Fleet

Citilink operates using a number of airplanes, all of which can be seen in the following table:

Live Chat

Another way is to go to their live chat page here.

Baggage

Web Check-in

Passengers can do web check in through the official website of Citilink. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Citilink opens 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Citilink does not support kiosk check in services for the passengers.

App Check-in

It is possible for Citilink passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, the passengers should download the Citilink mobile application on their smartphone. The check in time is 48 hours before the scheduled flight departure time.

Fare Rules