How-to Guide: Manage Your Flight and Hotel Bookings

Cancellation Guide

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1. Open Manage Booking

Fill in your Airpaz code and email address.

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2. Cancel Booking

Select “Cancel Booking” to create your flight’s cancellation request.

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3. Select Traveler

Select the traveler and the flight that need to be cancelled.

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4. Submit Documents

You may state your cancellation reason and supporting documents to help our team to process your cancellation request.

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5. Check Request Status

You can check your request status anytime and anywhere conveniently by using our manage booking features. You can find it in “Orders” menu.