My ticket was changed or cancelled by the airline?
Schedule changes are always made by the airline, not by us. The airline is responsible for the transport of travelers to the destination which was originally purchased by them.
However, airlines have the right to make changes to the flight schedule any time.
Minor schedule change:
You will receive an email from us regarding the schedule change. A minor change on your schedule doesn't require any action. You can use your original e-ticket to travel. You don't need to confirm the schedule change to us.
Major schedule change:
In this case, you will also receive email from us regarding updates on your flight schedule. When a major change on your schedule is made, the airline will need your confirmation and you can contact the airline through the help or support page in their website to confirm.
We strongly recommend you to be at the airport at least 3 hours in advance to do counter check-in or check-in online days prior to your departure date (Check-in online may not be available for some airlines).
Reschedule/Change/Cancel by the airline may also occur even after online check-in.