In continue of giving the best service and safety for all travelers, Airpaz adheres government's policies from all around the world. Hereby, Airpaz encourages our beloved travelers to cooperate by following our policy. For more information, please click here.

How can we help you?

How can I reserve a seat?

Steps to Select a Seat in Advance:

  1. During Booking Process: After choosing your flight and filling in passenger details, go to the next page.
  2. Find Seat Preference: Look for and select the "Seat Preference" option.
  3. Assign Seat to Passenger: Choose the passenger for whom you are selecting a seat.
  4. Select Seat: Choose your preferred seat.
  5. Check Price: The price of the selected seat will be shown.
  6. Submit Selection: Tap "Submit" to add the seat price to your booking total.
  7. Proceed to Payment: Complete the payment process.

 

    Note:

    - Once you submit your booking with a selected seat, it cannot be canceled.

    - Your seat details will appear on your e-ticket and invoice after payment is confirmed.

 

If You Don’t Reserve a Seat:

    - You will be allocated a random seat either during check-in or at the boarding gate.

 

How to Select a Seat After Booking:

  1. Visit Help Center: Access the Help Center form on our website.
  2. Submit Request: Click "Mail Us Your Request."
  3. Choose Special Request: Select "Special Request" and then "Add Seat Selection."
  4. Provide Details: Fill in the required information in the form.
  5. Submit Form: Tap "Submit" and wait for our support team to get in touch.

 

    Note:

    - Some flights require children and adults with infants to check in at the airport counter rather than online.

 

Refund Policy for Paid Seats:

    - Refunds are not available for paid seats. If you cancel your flight, the paid seat will not be refunded.

Accepted Payment Methods: