Chengdu Air

Company Profile

Chengdu Air which operates with IATA code (EU) and ICAO code UEA, is a full flight airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Chengdu Shuangliu International Airport (CTU). Chengdu Airlines Co.,Ltd. is the owner of the trade name Chengdu Air. The company is lead by the CEO, Tang Jing. The address of the head office is China.

History

Chengdu Air operating with IATA (EU) and ICAO (UEA) was first established in 2004. The airline runs under the management of Chengdu Airlines Co.,Ltd.. Throughout the years, Chengdu Air continued to improve its business by maintaining a worthwhile and pleasant experience for their loyal customers. Chengdu Air has been awarded CAPSE Civil Aviation Service Summit 2019,Chinese Culture Management Association 2018,Alibaba Group 2018 and All-China Federation of Trade Unions 2002.

Flight Attendant

Chengdu Air cabin crew wears a uniform that is dominated by dark blue and black. For male flight attendants, they wear oriental style modern shirt with dark blue or black color with dark blue or black trousers. For female flight attendants, they wear oriental style modern shirt with dark blue or black color with colorful stripes, belts and patterned chinese armband cloth with dark blue or black skirt. The design itself was perfectly laid out, that makes it easier for the crew to move around the cabin while providing passengers’ needs.

Fleet

Chengdu Air operates using a number of aircrafts, all of which can be checked in the following table:

Call Center

If you have question for the airline or are facing any difficulty in the airport such as lost baggage or delayed flights, you can contact the airline. One of the ways to contact the airline is by sending an email to fwzl@cdal.com.cn. The Chengdu Air call center can be contacted on one of the following numbers :

Live Chat

Live chat service is not available for passengers of Chengdu Air.

Web Check-in

Passengers cannot do online check-in through the site of Chengdu Air.

Airport Check-in

Check-in counters for Chengdu Air opens 120 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Chengdu Air does not provide kiosk check in services for the passengers.

App Check-in

App check in service is not available for passengers of Chengdu Air.

Baggage

Introduction

Chengdu Air (EU) is a full flight airline operating domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 5 kg and maximum size of 20 cm x 40 cm x 55 cm (L x W x H). The passengers flying international route with Chengdu Air will get free checked baggage allowance of 20 kg, while the domestic flight passengers is provided with 20 kg. Passengers can start checking in at the airport 120 minutes before the flight departure time. The airline does not provide online check in services.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger information on the booking page. 5. Process your payment through the selected payment method. 6. Receive your Chengdu Air flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Chengdu Air booking on Airpaz can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

Fare Rules