Spring Airlines

Check-in is available starting from 120 minutes
Online Check-in

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Spring Airlines


Spring Airlines (9C) is a low cost carrier airline flying to domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 20 cm x 30 cm x 40 cm (L x W x H). The fare does not include checked baggage allowance. Airport check in time at the airport starts from 120 minutes before the scheduled departure time. Check in online is available for flight on Spring Airlines official website. It can be processed 1 days prior to scheduled departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process payment through the selected payment method. 6. Find your Spring Airlines flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Spring Airlines ticket booking on Airpaz.com can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.


Spring Airlines

Company Profile

Spring Airlines operating with IATA code (9C) and ICAO code CQH, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Shanghai Pudong International Airport (PVG), Shanghai Hongqiao International Airport (SHA). The airline flies to Indonesia, Malaysia, Thailand, and Several destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Spring Airlines, it is the trade name for Spring Airlines Co Ltd is the owner of the trade name Spring Airlines. The company is lead by the CEO, Wang Yu. The address of the head office is China.


Spring Airlines operating with IATA code (9C) and ICAO code (CQH) runs under the management of Spring Airlines Co Ltd. In 2004, this airline was founded. During the year of its establishment, Spring Airlines has grown significantly and keep offering a credible service for their loyal customers. This airline was first commenced on 18-07-2005. The first ever flight route was Shanghai (PVG) - Yantai (YNT) using Airbus A320. Spring Airlines has been awarded No.1 among Chinese mainland airlines in OAG's on-time performance report of 2017.

Flight Attendant

Spring Airlines flight attendant image
Spring Airlines cabin crew wears a uniform that is dominated by white, pine and black. For male flight attendants, they wear white shirt and black tie with black trousers. For female flight attendants, they wear white shirt, pine vest and yellow scarf and pine skirt. Besides a perfectly made uniform, Spring Airlines cabin crew have earned a remarkable reputation for its excellent flight services and safety quality.


Spring Airlines fleet image
Spring Airlines has a number of airplanes, all of which can be checked in the following table:
Type Quantity
Airbus A320-200 80
Airbus A320neo 7

Call Center

If you have any question for the airline or are facing any issue during your flight such as delayed flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to cs@ch.com. The Spring Airlines customer service call center can be contacted on one of the following numbers :
Country Phone
China (+86) 21 95524

Live Chat

Spring Airlines customer service does not support live chat.

Facilities and Services

Spring Airlines


Cabin Baggage

Passengers of Spring Airlines are provided a cabin baggage allowance included in their ticket fare. The max weight of the luggage is 7 kg, and the max size of the baggage put in the cabin is 20 cm x 30 cm x 40 cm (L x W x H).

Checked Baggage

Spring Airlines does not provide free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Spring Airlines Economy Class seat image

Economy Class

The standard seat size of the Spring Airlines Economy Class is 17 inch.

Inflight Comfort

Inflight Free Snack

During flights with Spring Airlines free snack/beverage is not provided.
Spring Airlines meals menu image
Meal Order
According to the availability, passengers can order food to enjoy during their flight.For the airline's meals and beverages menu, click here.
Spring Airlines Privilege Program image

Privilege Program

Spring Airlines has a privilege program for their customers, and more detail on it can be checked here.


Spring Airlines

Web Check-in

Passengers can check in online through the official website of Spring Airlines. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Spring Airlines check-in counters 120 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Spring Airlines let you use kiosk check-in services for the passengers, which may be accessed at the departure airport depending on the availability. For more information on this service, contact the airline. The check in time is 2 hours before the scheduled departure time.

App Check-in

This service is not available for passengers flying with Spring Airlines.

Terms and Conditions

Spring Airlines
For further information, read the Conditions of Carriage of Spring Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule can be made to the tickets by directly contacting the airline. For complete information on Spring Airlines tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.