In continue of giving the best service and safety for all travelers, Airpaz adheres government's policies from all around the world. Hereby, Airpaz encourages our beloved travelers to cooperate by following our policy. For more information, please click here.
Singapore Airlines logo

Singapore Airlines

Check-in is available starting from 240 minutes

Online Check-in

Last Updated: July 23, 2020 4:42 AM


Singapore Airlines


Singapore Airlines (SQ) is a full flight airline operating international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 40 cm x 30 cm x 10 cm (L x W x H). The international route fare includes free checked baggage allowance of 23 kg. Airport check in time at the airport starts from 240 minutes before the scheduled departure time. Online check in is available for flights with the airline on Singapore Airlines official website page. It can be processed 2 days before flight departure time.

How to Book

1. Visit, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete payment through the selected payment method. 6. Get your Singapore Airlines flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Singapore Airlines ticket on can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.


Singapore Airlines

Company Profile

Singapore Airlines which operates with IATA code (SQ) and ICAO code SIA, is a full flight airline that flies international routes. The airline serves flights to destinations all over the world from its main hub located in Singapore Changi Airport (SIN). Although the airline operates using the name Singapore Airlines, it is the trade name for Singapore Airlines Limited (SIA). The company is lead by the CEO, Goh Choon Phong. The head office for the airline is located in Singapore. Singapore Airlines is a member of Star Alliance.


Singapore Airlines operating with IATA (SQ) and ICAO (SIA) was first founded in 1947. The airline is managed by Singapore Airlines Limited (SIA). Over time, Singapore Airlines strives to serve more customers through the services it provides. This airline started its operation on 02-04-1947. The first ever flight route was Singapore (SIN) - Kuala Lumpur (KUL) using Airspeed Consul twin-engined. Singapore Airlines has won Best Asia-Pacific Airline in 2019,Five Star Global Airline 2020 in 2019,APEX Airline Passenger Experience Award (USA) in 2019.

Flight Attendant

Singapore Airlines flight attendant image
Singapore Airlines cabin crew wears a uniform in blue, green, red, purple, navy. For male flight attendants, they wear white shirt, navy suit with light blue, sky blue, navy blue and grey tie and navy trousers. For female flight attendants, they wear dark-red shirt with batik pattern and blue, green, red, purple long skirt. The uniform itself represents their strong commitment to offer an excellent passengers' experience throughout the flight.


Singapore Airlines fleet image
Singapore Airlines operates using a number of aircrafts, all of which can be seen below:
Type Quantity
Airbus A330-300 18
Airbus A350-900 30
Airbus A350-900ULR 7
Airbus A380-800 19
Boeing 747-400F 7
Boeing 777-200 8
Boeing 777-200ER 5
Boeing 777-300 5
Boeing 777-300ER 27
Boeing 787-10 12

Call Center

If you have inquiries for the airline or are facing any problem on your flight such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to The Singapore Airlines contact support can be contacted on one of the following numbers :
Country Phone
Indonesia 62 21 5083 5888
Singapore +65 6223 8888

Live Chat

Live chat service is not available for passengers of Singapore Airlines.

Facilities and Services

Singapore Airlines


Cabin Baggage

Passengers of Singapore Airlines are provided a cabin baggage allowance included in their ticket fare. The the maximum dimension of the luggage put in the cabin is 40 cm x 30 cm x 10 cm (L x W x H), while maximum weight of the baggage is 7 kg.

Checked Baggage

Singapore Airlines gives free checked baggage allowance for the passengers. Passengers on international routes will have 23 kg free checked baggage allowance, but passengers flying domestic flights with Singapore Airlines do not get checked baggage allowance.

Excess Baggage

Excess checked baggage allowance can be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Singapore Airlines Economy Class seat image

Economy Class

The standard seat size of the Singapore Airlines Economy Class fare is 19 inch.

Singapore Airlines Business Class seat image

Business Class

The standard seat size of the Singapore Airlines Business Class is 30 inch.

Singapore Airlines First Class seat image

First Class

The standard seat size of the Singapore Airlines First Class/Executive Class fare is 35 inch.

Inflight Comfort

Singapore Airlines inflight entertainment image

Inflight Entertainment

Singapore Airlines provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV,music,movie,games,wifi.

Inflight Free Snack

Free snack/beverage is not provided during flights with Singapore Airlines.
Singapore Airlines meals menu image
Meal Order
According to the availability, passengers can order food to enjoy during their flight.For the airline's beverages and meals menu, click here.
Singapore Airlines wifi image

Inflight Wifi

In-flight WiFi is available during flight with Singapore Airlines.
Singapore Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Singapore Airlines, and more information on it can be read here.


Singapore Airlines

Web Check-in

Through the official website of Singapore Airlines, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Singapore Airlines opens 240 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Singapore Airlines passengers, and may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline. The check in time is 4 hours prior to the scheduled departure time.

App Check-in

It is possible for Singapore Airlines passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, download the Singapore Airlines mobile application on their mobile phone. The check in time is 48 hours before the scheduled flight departure time.

Terms and Conditions

Singapore Airlines

For the complete Terms and Conditions of Singapore Airlines, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for tickets of Singapore Airlines. For more information on Singapore Airlines flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: