Vietjet Air

Check-in is available starting from 180 minutes
Online Check-in
Vietjet Air flight attendant image
Vietjet Air fleet image
Vietjet Air Economy Class seat image
Vietjet Air meals menu image

Last Updated:

Overview

Vietjet Air

Introduction

Vietjet Air (VJ) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and maximum size of 56 cm × 36 cm × 23 cm (L x W x H). checked baggage allowance is not included in the ticket. Passengers can check in at the airport 180 minutes before the departure time. Online check in is possible for flight with the airline on Vietjet Air official website. It can be done 1 days prior to departure time.

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete payment through the selected method. 6. Find your Vietjet Air flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Vietjet Air ticket booking on Airpaz.com can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.

About

Vietjet Air

Company Profile

Vietjet Air operating with IATA code (VJ) and ICAO code VJC, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Noi Bai International Airport (HAN), Tan Son Nhat International Airport (SGN). Vietjet Air operates under VietJet Aviation Joint Stock Company. The company is lead by the CEO, Nguyen Thi Phuong Thao. The head office for the airline is located in Vietnam.

History

Vietjet Air operating with IATA code (VJ) and ICAO code (VJC) was first founded in 2007. The airline is managed by VietJet Aviation Joint Stock Company. Over the years, Vietjet Air has grown steadily and continues to offer a credible service for their loyal passengers. This airline was first commenced on 25-12-2011. Vietjet Air has won 2017 - 2021 Best Ultra Low-cost Airline by AirlinesRating,2020 Vietnam’s Top 50 Best Performing Companies.

Flight Attendant

Vietjet Air flight attendant image
Vietjet Air cabin crew wears a uniform that is dominated by red. For male flight attendants, they wear red shirt with a small checkered list on the sleeve with black trousers. For female flight attendants, they wear red shirt with a small checkered list on the sleeve, bowties and brown belt with shorts with a small plaid motif. This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers. Apart from that, it also perfectly embodies the airlines brand's image.

Fleet

Vietjet Air fleet image
Vietjet Air has a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Airbus A320-200 18
Airbus A321-200 39
Airbus A321neo 19
Airbus A330-300 1

Call Center

If you have inquiry for the airline or are facing difficulties on your flight such as lost baggage or delayed flights, you can directly contact the airline. The Vietjet Air customer service can be contacted on one of the following numbers :
Country Phone
Vietnam (+84)1900 1886
South Korea (+82) 2 319 4560
Taiwan (+886) 0800 66 1886
Thailand (+66)2 089 1909
Malaysia (+60) 3 2730 9887
Myanmar (+95) 9 789 323 828
Indonesia (+62) 21 527 1393
Cambodia (+855) (0)63 967 769 / (+855)(0)78 771 333
Japan (+81) 3 5937 0821
India (+91) 11-43640490

Live Chat

Live chat service is not available for passengers of Vietjet Air.

Facilities and Services

Vietjet Air

Baggage

Cabin Baggage

Passengers using the service of Vietjet Air are given a cabin baggage allowance included in their flight tickets fare. The the max dimension of the baggage put in the cabin is 56 cm × 36 cm × 23 cm (L x W x H), while maximum weight of the baggage is 7 kg.

Checked Baggage

Vietjet Air does not give free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance weight can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Vietjet Air Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Vietjet Air is 29"-32" seat pitch and 18" seat width.

Inflight Comfort

Inflight Free Snack

During flights with Vietjet Air free snack/beverage is not available.
Vietjet Air meals menu image
Meal Order
Passengers can order food to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.

Check-in

Vietjet Air

Web Check-in

Through the official website of Vietjet Air, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Vietjet Air check-in counters 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Vietjet Air passengers, and may be accessed at the departure airport depending on the availability. For more information on this service, contact the airline call center. The check in time is 24 hours prior to the scheduled departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do so, the passengers should download the Vietjet Air mobile application on their handphone. The check in time is 24 hours before the scheduled departure time.

Terms and Conditions

Vietjet Air
For further information, read the Terms and Conditions of Vietjet Air, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For more information on Vietjet Air flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Our Airline Partners