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Vietjet Air

Check-in is available starting from 180 minutes
Online Check-in
Vietjet Air flight attendant image
Vietjet Air fleet image
Vietjet Air Economy Class seat image
Vietjet Air meals menu image

Last Updated:

Overview

Vietjet Air

Introduction

Vietjet Air (VJ) is a low cost carrier airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm × 36 cm × 23 cm (L x W x H). Free checked baggage allowance is not included in the flight Check in time at the airport starts from 180 minutes prior to the scheduled flight departure time. Online check in is allowed for flights with the airline on Vietjet Air official website page. It can be processed 1 days prior to departure time.

How to Book

1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process payment through the selected payment method. 6. Get your Vietjet Air flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Vietjet Air ticket booking on Airpaz.com can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Vietjet Air

Company Profile

Vietjet Air operating with IATA code (VJ) and ICAO code VJC, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Noi Bai International Airport (HAN), Tan Son Nhat International Airport (SGN). Vietjet Air operates under VietJet Aviation Joint Stock Company. The leader of the company is Nguyen Thi Phuong Thao. The address of the head office is Vietnam.

History

Vietjet Air operating with IATA code (VJ) and ICAO code (VJC) runs under the management of VietJet Aviation Joint Stock Company. In 2007, this airline was established. Over time, Vietjet Air always gives the best services for their customers to obtain a position as one of the leading airlines in the future. This airline was first commenced on 25-12-2011. Vietjet Air has been awarded 2017 - 2021 Best Ultra Low-cost Airline by AirlinesRating,2020 Vietnam’s Top 50 Best Performing Companies.

Flight Attendant

Vietjet Air flight attendant image
Vietjet Air cabin crew wears a uniform that is dominated by red. For male flight attendants, they wear red shirt with a small checkered list on the sleeve and black trousers. For female flight attendants, they wear red shirt with a small checkered list on the sleeve, bowties and brown belt with shorts with a small plaid motif. Besides a perfectly made uniform, Vietjet Air cabin crew always committed to exceed their passengers’ expectations by providing excellent flight services and safety quality.

Fleet

Vietjet Air fleet image
Vietjet Air operates using a number of aircrafts, all of which can be checked below:
Type Quantity
Airbus A320-200 18
Airbus A321-200 39
Airbus A321neo 19
Airbus A330-300 1

Call Center

If you have questions for the airline or are facing any problem during your travel such as lost baggage or delayed flights, you can contact the airline. The Vietjet Air customer service call center can be contacted on one of the following phone numbers :
Country Phone
Vietnam (+84)1900 1886
South Korea (+82) 2 319 4560
Taiwan (+886) 0800 66 1886
Thailand (+66)2 089 1909
Malaysia (+60) 3 2730 9887
Myanmar (+95) 9 789 323 828
Indonesia (+62) 21 527 1393
Cambodia (+855) (0)63 967 769 / (+855)(0)78 771 333
Japan (+81) 3 5937 0821
India (+91) 11-43640490

Live Chat

Live chat service is not available for passengers of Vietjet Air.

Facilities and Services

Vietjet Air

Baggage

Cabin Baggage

Passengers of Vietjet Air are provided a cabin baggage allowance included in their flight tickets. The the maximum dimension of the baggage put in the cabin is 56 cm × 36 cm × 23 cm (L x W x H), and max weight of the baggage is 7 kg.

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on Vietjet Air.

Excess Baggage

Extra checked baggage allowance weight can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Vietjet Air Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Vietjet Air is 29"-32" seat pitch and 18" seat width.

Inflight Comfort

Inflight Free Snack

During flights with Vietjet Air free snack/beverage is not provided.
Vietjet Air meals menu image
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.

Check-in

Vietjet Air

Web Check-in

Passengers can check in online through the official website of Vietjet Air. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Vietjet Air check-in counters 180 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Vietjet Air let you use kiosk check-in services for the passengers, which may be accessed at the departure city airport according to the availability. For further information on this service, contact the airline customer service. The check in time is 24 hours before the scheduled flight departure time.

App Check-in

It is possible for Vietjet Air passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, the passengers should download the Vietjet Air mobile application on their gadget. The check in time is 24 hours before the scheduled departure time.

Terms and Conditions

Vietjet Air
For further information, read the Conditions of Carriage of Vietjet Air, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for flight ticket of Vietjet Air. For more information on Vietjet Air flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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