Vietjet Air (VJ)
- Weight must not exceed 7kg
- Dimensions not to exceed 56cm × 36cm × 23 cm
- Weight must not exceed 32kg
- Dimension not to exceed 119cm × 119cm × 81cm
If your hand baggage do not follow our regulation, it will be incurred charge as checked baggage or be denied. You can buy prepaid baggage incentive packages on the VietJetAir website, through the customer service center/call center at 19001886
Check - In Time of Vietjet Air
Online Check In
1. Web Check - In
Web Check In is NOT available for:
• Passenger(s) travelling with infant.
• Passenger(s) travelling with special needs.
• More than 9 passenger(s) on one Booking.
Self-check-in is valid for domestic flights departing from NoiBai (HAN), Da Nang (DAD) and Tan Son Nhat (SGN).
2. Mobile Check In
- Mobile Check in is available for Passenger check in 24 hours prior and 1 hours before the flight.
- Domestic Flights: Will be open two (2) hours prior to the scheduled departure time
- International Flights: Will be open three (3) hours prior to the scheduled departure time departed from Vietnam; and 2 - 3 hours prior to the scheduled departure time for international flights departed outside Vietnam.
- The closing time of the counter (completion of check-in) is respectively at least forty (40) and fifty (50) minutes prior to the scheduled departure times for domestic and international flights
VietJet Call Center
+84 1900 1886 or
+84 8 3551 6220
Viet Jet Fare Rules
|Conditions of changes of reservations||SkyBoos||Eco||Promo|
|Changes name||- Aplicable to the whole journey||- Applicable to the whole journey||Not permitted|
|- Charge applied||-Charge applied|
|Changes in Flight||- Free of charge||Charge fee of changes and difference in fare, if any||Charge fee of change and difference in fare, if any|
|- Charge fee of changes and difference in fare, if any|
|Changes in Departure date||- Free of charge||Charge fee of changes and difference in fare, if any||Charge fee of change and difference in fare, if any|
|- Charge difference in fare, if any|
|Changes in Route/Journey||- Free of charge||Charge fee of changes and difference in fare, if any||Charge fee of change and difference in fare, if any|
|- Charge difference in fare, if any|
|Upgrade||-||Charge fee of change and difference in fare||Charge fee of change and difference in fare|
|Change condition||3 hours before departure||3 hours before departure||3 hours before departure|
|Reserved Validity||Not Available||Not Available||Not Available|
|Refund/Cancelation||Not Available||Not Available||Not Available|
|Hand Baggage||10 Kg||7 Kg||7 Kg|
|Checked Baggage||30 Kg||Purchase||Purchase|
VietJet Air is a low-cost carrier based in Hanoi Noi Bai International Airport, Vietnam. The carrier began operating on 25-Dec-2011, after several delayed attempts, initially with 3 A320 aircraft to Ho Chi Minh City and Da Nang
January 20th, 2016) – Vietjet launched three domestic routes connecting Pleiku with Hai Phong and Vinh, and Ho Chi Minh City with Tuy Hoa. On the dubut flights, passengers were given special gifts by Vietjet’s beautiful and friendly flight attendants.
January 21st, 2016) – Vietjet’s brand-new aircraft, an A321 (coded VN-A667), will expectedly land at 17h30 (local time) at Ho Chi Minh City’s Tan Son Nhat International Airport, Ho Chi Minh City after flying from Hamburg in Germany.
On January 22, 2016) – Vietjet announces officially launch Hanoi – Taipei route on February 1st with 3 return flights a week.
In Flight Comforts
No Free Food and Beverages
Vietjet Air Company Profile
VietJet Air or Vietjet, is an international low-cost airline from Vietnam and was the first privately owned new-age airline to be established in Vietnam, being granted its initial approval to operate by the Vietnamese Minister of Finance in November 2007. Vietjet Air become the the second private airline to offer domestic service in Vietnam, as well as the fifth airline overall to offer civil domestic flights As of its launch in December 2011 and owned by Sovico Holdings, HDBank, other organisational investors and individual stakeholders.
VietJet Air's first flight was operated on 25 December 2011, flying from Ho Chi Minh City to Hanoi and was carried 10 millionth passenger in December 2014 and the 25 millionth passenger on December 5, 2015.
VietJetAir has been honored with prestigious prizes in Vietnam and in the world. At the “Budgies & Travel Awards”, held in London, VietJetAir, along with SpiceJet (India), EasyJet (England), Southwest (USA) and AirAsia X( Malaysia), was shortlisted in the category for “Top 5 Best New Route Launch. VietJetAir has also awarded as “The Airline with Cultural Creative and Entertainment in-flight Programs” by the Asian Record Organization and earned a “Golden Star Award for Quality” from Business Initiative Directions (B.I.D), Switzerland. Furthermore, the airline earned Merit of Distinction by Ministry of Transport of Vietnam in two year continously, Vietnam National Administration of Tourism & Vietnam Tourism Association and was declared “the most friendly transportation and best promotion Airline in Vietnam” by Spend & Use Advisory Magazine.
Airport Terminal of VietJet Air
|Hanoi International Airport (Noi Bai) Vietnam||T1 : Domestic T2: International|
|Singapore Changi International Airport||T3|
|Ho Chi Minh City||International T2|
Terms & Conditions
Vietjet Air Terms and Condition