Check-in is available starting from 120 minutes
IntroductionVietjet Air (VJ) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max size of 56 cm × 36 cm × 23 cm (L x W x H). checked baggage allowance is not included in the ticket. Airport check in time at the airport starts from 120 minutes prior to the departure time. Check in online is available for flights with the airline on Vietjet Air official website. It can be processed 1 days prior to scheduled flight departure time.
How to Book1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete payment through the selected method. 6. Get your Vietjet Air flight e-ticket in the My Booking page, or in your email.
How to PayPayment for your Vietjet Air booking on Airpaz can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.
Company ProfileVietjet Air operating with IATA code (VJ) and ICAO code VJC, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Noi Bai International Airport (HAN), Tan Son Nhat International Airport (SGN). Although the airline operates using the name Vietjet Air, it operates under VietJet Aviation Joint Stock Company. The company is lead by the CEO, Nguyen Thi Phuong Thao. The address of the head office is Vietnam. Vietjet Air is a part of the VietJet Aviation.
HistoryVietjet Air which operates with IATA code (VJ) and ICAO code (VJC) runs under the management of VietJet Aviation Joint Stock Company. The airline was established in 2007. Over time, Vietjet Air continues to develop its business by offering a worthwhile and pleasant service for their passengers. This airline was first commenced on 25-12-2011. Vietjet Air has won NOW Travel Asia Award in 2018.
Call CenterIf you have questions for the airline or are facing any problem in the airport such as lost baggage or cancelled flights, you can directly contact the airline. The Vietjet Air contact support can be contacted on one of the following phone numbers :
|Vietnam||(+84) 28 3526 68 68|
Live ChatVietjet Air customer service does not provide live chat.
Facilities and Services
Cabin BaggagePassengers flying with Vietjet Air are given a cabin baggage allowance included in their ticket fare. The the maximum size of the baggage put in the overhead cabin is 56 cm × 36 cm × 23 cm (L x W x H), while maximum weight of the luggage is 7 kg.
Checked BaggageVietjet Air does not give free checked baggage allowance for the passengers.
Excess BaggageExtra checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The size of the standard seat for the Economy Class fare in Vietjet Air is 17 inch.
Inflight Free SnackFree snack/beverage is not available during flights with Vietjet Air.
Meal OrderAccording to the availability, passengers can order meal to enjoy during their flight.For the airline's meals and beverages menu, click here.
Privilege ProgramPrivilege program is available for the loyal customers of Vietjet Air, and more complete detail on it can be read here.
Web Check-inPassengers can check in online through the official website of Vietjet Air. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.
Airport Check-inCheck-in counters for Vietjet Air opens 120 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inVietjet Air allows kiosk check-in services for the passengers, which may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service call center. The check in time is 2 hours before the scheduled flight departure time.
App Check-inApp check in service is not available for passengers of Vietjet Air.
Terms and Conditions