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Vietjet Air

Check-in is available starting from 120 minutes

Online Check-in

Last Updated: June 24, 2020 6:26 AM


Vietjet Air


Vietjet Air (VJ) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max size of 56 cm × 36 cm × 23 cm (L x W x H). checked baggage allowance is not included in the ticket. Airport check in time at the airport starts from 120 minutes prior to the departure time. Check in online is available for flights with the airline on Vietjet Air official website. It can be processed 1 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete payment through the selected method. 6. Get your Vietjet Air flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Vietjet Air booking on Airpaz can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Payment Guide page.


Vietjet Air

Company Profile

Vietjet Air operating with IATA code (VJ) and ICAO code VJC, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Noi Bai International Airport (HAN), Tan Son Nhat International Airport (SGN). Although the airline operates using the name Vietjet Air, it operates under VietJet Aviation Joint Stock Company. The company is lead by the CEO, Nguyen Thi Phuong Thao. The address of the head office is Vietnam. Vietjet Air is a part of the VietJet Aviation.


Vietjet Air which operates with IATA code (VJ) and ICAO code (VJC) runs under the management of VietJet Aviation Joint Stock Company. The airline was established in 2007. Over time, Vietjet Air continues to develop its business by offering a worthwhile and pleasant service for their passengers. This airline was first commenced on 25-12-2011. Vietjet Air has won NOW Travel Asia Award in 2018.

Flight Attendant

Vietjet Air flight attendant image
Vietjet Air cabin crew wears a uniform in orange and brown. For male flight attendants, they wear orange shirt with a small checkered list on the sleeve and black trousers. For female flight attendants, they wear orange shirt with a small checkered list on the sleeve, bowties and brown belt and shorts with a small plaid motif. The design itself has been perfectly laid out, making it easier for the crew to move around the cabin while serving the passengers.


Vietjet Air fleet image
Vietjet Air operates using a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A320-200 22
Airbus A321-200 34
Airbus A321neo 10

Call Center

If you have questions for the airline or are facing any problem in the airport such as lost baggage or cancelled flights, you can directly contact the airline. The Vietjet Air contact support can be contacted on one of the following phone numbers :
Country Phone
Vietnam (+84) 28 3526 68 68

Live Chat

Vietjet Air customer service does not provide live chat.

Facilities and Services

Vietjet Air


Cabin Baggage

Passengers flying with Vietjet Air are given a cabin baggage allowance included in their ticket fare. The the maximum size of the baggage put in the overhead cabin is 56 cm × 36 cm × 23 cm (L x W x H), while maximum weight of the luggage is 7 kg.

Checked Baggage

Vietjet Air does not give free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Vietjet Air Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Vietjet Air is 17 inch.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not available during flights with Vietjet Air.
Vietjet Air meals menu image
Meal Order
According to the availability, passengers can order meal to enjoy during their flight.For the airline's meals and beverages menu, click here.
Vietjet Air privilege program image

Privilege Program

Privilege program is available for the loyal customers of Vietjet Air, and more complete detail on it can be read here.


Vietjet Air

Web Check-in

Passengers can check in online through the official website of Vietjet Air. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Vietjet Air opens 120 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Vietjet Air allows kiosk check-in services for the passengers, which may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service call center. The check in time is 2 hours before the scheduled flight departure time.

App Check-in

App check in service is not available for passengers of Vietjet Air.

Terms and Conditions

Vietjet Air

For further information, read the Conditions of Carriage of Vietjet Air, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule can be made to the ticket by directly contacting the airline. For complete information on Vietjet Air flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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