Air India

Free snack will be given on this trip
Check-in is available starting from 240 minutes
Online Check-in

Last Updated:


Air India


Air India (AI) is a full flight airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 8 kg and maximum size of 35 cm x 25 cm x 55 cm (L x W x H). The international route ticket fare includes checked baggage allowance of 20 kg while the domestic route flight ticket fare also includes free checked baggage allowance of 25 kg. Passenger can start checking in at the airport 240 minutes prior to the flight departure time. Check in online is possible for flights on Air India official website. It can be processed 1 days prior to scheduled flight departure time.

How to Book

1. Go to, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected payment method. 6. Receive your Air India flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Air India ticket on can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For a complete information, visit Payment Guide page.


Air India

Company Profile

Air India operating with IATA code (AI) and ICAO code AIC, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Indira Gandhi International Airport (DEL), Chhatrapati Shivaji Maharaj International Airport (BOM). The airline flies to Indonesia, Malaysia, Thailand, and Some destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Air India operates under Air India Ltd.. The company is lead by the CEO, Bharat Ratna J.R.D Tata. The head office for the airline is located in India. Air India is a member of Star Alliance.


Air India which operates with IATA (AI) and ICAO (AIC) is operated under Air India Ltd.. The airline was founded in 1932. Throughout the years, Air India aimed to satisfy their customers by innovating its services. This airline was first commenced on 08-06-1948. The first ever flight route was Mumbai (BOM) - Trivandrum (TRV) using Miles Merlin.

Flight Attendant

Air India flight attendant image
Air India cabin crew wears a uniform that is dominated by black, red, white, grey. For male flight attendants, they wear black shirt with black trousers. Apart from a perfectly designed uniform, Air India cabin crew have earned an outstanding reputation for its excellent flight services and safety quality.


Air India fleet image
Air India has a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A319-100 21
Airbus A320-200 9
Airbus A320neo 27
Airbus A321-200 15
Boeing 777-200LR 3
Boeing 777-300ER 13

Call Center

If you have any question for the airline or are facing any problem during your flight such as lost baggage or delayed flights, you can contact the airline. One of the ways to contact the airline is by sending an email to The Air India contact support can be contacted on one of the following numbers :
Country Phone
India (+91) 0124-2641407 / (+91) 020-26231407 / (+91) 1860 233 1407
USA & Canada (+1) 888 634 1407
United Kingdom (+44) 0800 048 9254
Australia (+61) 3 701 98270
France (+33) 1 874 06644
Germany (+49) 6925511337
Singapore (+65) 800 101 4016

Live Chat

Another alternative is to go to their live chat page here.

Facilities and Services

Air India


Cabin Baggage

Passengers using the service of Air India are given a cabin baggage allowance included in their ticket fare. The the maximum dimension of the baggage put in the cabin is 35 cm x 25 cm x 55 cm (L x W x H), while max weight of the luggage is 8 kg.

Checked Baggage

Air India gives free checked baggage allowance for the passengers. Passengers are allowed to bring up to 25 kg of luggage on domestic flight, and 20 kg on international flights.

Excess Baggage

Excess checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Air India Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Air India is 31" - 34" seat pitch and 17.3" - 18" seat width.

Air India Business Class seat image

Business Class

The standard seat size of the Air India Business Class is 57" - 59" seat pitch and 19.5" - 21" seat width.

Air India First Class seat image

First Class

The size of the standard seat for the First Class/Executive Class fare in Air India is 82" seat pitch and 19.5" - 21 seat width.

Inflight Comfort

Air India inflight entertainment image

Inflight Entertainment

Air India provides services and in-flight entertainment for the passengers while flying on their aircraft, such as Movies,TV shows,music,news.

Inflight Free Snack

During flights with Air India free snack/beverage is available.
Air India meals menu image
Meal Order
According to the availability, passengers can order food to enjoy in their flight. For the airline's beverages and meals menu, click here.
Air India privilege program image

Privilege Program

Privilege program is available for the loyal customers of Air India, and more detail on it can be checked here.


Air India

Web Check-in

Passengers can check in online through the official website of Air India. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Air India check-in counters 240 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Air India.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) app is possible. To do this, the passengers should download the Air India mobile application on their smartphone. The check in time is 24 hours before the scheduled flight departure time.

Terms and Conditions

Air India
For the complete Conditions of Carriage of Air India, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may be made to the ticket by directly contacting the airline. For more information on Air India tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.