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Air India logo

Air India

Check-in is available starting from 240 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: May 28, 2020 6:44 AM

Overview

Air India

Introduction

Air India (AI) is a full flight airline flying to domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 8 kg and maximum size of 55 cm x 35 cm x 25 cm (L x W x H). The passengers flying international route with Air India will get free checked baggage allowance of 20 kg, while the domestic flight passengers is provided with 25 kg. Airport check in time at the airport starts from 240 minutes prior to the departure time. Online check in is available for flights with the airline on Air India official website. It can be processed 1 days before flight departure time.

How to Book

1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Complete your payment through the selected payment method. 6. Find your Air India flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Air India ticket on Airpaz.com can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Air India

Company Profile

Air India which operates with IATA code (AI) and ICAO code AIC, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Indira Gandhi International Airport. The airline flies to Indonesia, Malaysia, Thailand, and Several destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Air India, it is the trade name for Air India. The company is lead by the CEO, Ashwani Lohani. The address of the head office is India. Air India is a member of the Star Alliance.

History

Air India which operates with IATA (AI) and ICAO (AIC) is operated under Air India. The airline was first established in 1932. During its period of development, Air India always strives to obtain a position as one of the leading airlines in the future. This airline was first commenced on 08-06-1948. The first ever flight route was Mumbai (BOM) - London Heathrow (LHR) using Lockheed Constellation L-749A.

Flight Attendant

Air India flight attendant image
Air India cabin crew wears a uniform in black, red, white, grey. For male flight attendants, they wear black shirt and black trousers. For female flight attendants, they wear black dress and red sari with jagged white and grey motif with black dress and red sari with jagged white and grey motif. The uniform itself represents Air India sense of purpose to create and deliver an excellent service to their passengers throughout the flight.

Fleet

Air India fleet image
Air India has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A319-100 22
Airbus A320-200 9
Airbus A320neo 27
Airbus A321-200 20
Boeing 747-400 4
Boeing 777-200LR 3
Boeing 777-300ER 15
Boeing 787-8 27

Call Center

If you have question for the airline or are facing problems in the airport such as cancelled flights or lost baggage, you can contact the airline. To contact the airline is by sending an email to contactus@airindia.in. The Air India contact support can be contacted on one of the following numbers :
Country Phone
India (+91) 124 2641407

Live Chat

There is no live chat service for passengers of Air India.

Facilities and Services

Air India

Baggage

Cabin Baggage

Passengers using the service of Air India are provided a cabin baggage allowance included in their flight tickets fare. The the max size of the luggage put in the overhead cabin is 55 cm x 35 cm x 25 cm (L x W x H), while maximum weight of the luggage is 8 kg.

Checked Baggage

Air India provides free checked baggage allowance for the passengers. Passengers are allowed to check in up to 25 kg of baggage on domestic flights, and 20 kg on international route.

Excess Baggage

Excess checked baggage allowance weight can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Air India Economy Class seat image

Economy Class

The standard seat size of the Air India Economy Class fare is 18 inch.

Air India Business Class seat image

Business Class

The size of the standard seat for the Business Class in Air India is 22 inch.

Air India First Class seat image

First Class

The size of the standard seat for the First Class/Executive Class fare in Air India is 23 inch.

Inflight Comfort

Air India inflight entertainment image

Inflight Entertainment

Air India provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV and movie.

Inflight Free Snack

During flights with Air India free snack/beverage is available.
Air India meals menu image
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.
Air India privilege program image

Privilege Program

Privilege program is available for the loyal customers of Air India, and more information on it can be checked here.

Check-in

Air India

Web Check-in

Through the official website of Air India, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Air India opens 240 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Air India.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) app is possible. To do so, download the Air India mobile application on their smartphone. The check in time is 24 hours before the scheduled flight departure time.

Terms and Conditions

Air India

For the complete Conditions of Carriage of Air India, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the tickets by directly contacting the airline. For more complete information on Air India ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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