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Aeromexico logo


Check-in is available starting from 180 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: January 13, 2021 6:15 AM




Aeromexico (AM) is a full flight airline operating domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 10 kg and maximum size of 55 cm x 40 cm x 25 cm (L + W + H). checked baggage allowance is not included in the ticket. Passengers can check in at the airport 180 minutes before the scheduled flight departure time. Online check in is possible for flights on Aeromexico official website page. It can be done 1 days prior to flight departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete your payment through the selected method. 6. Get your Aeromexico flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Aeromexico ticket on can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.



Company Profile

Aeromexico which operates with IATA code (AM) and ICAO code AMX, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Mexico City International Airport. Aeromexico operates under Aerovías de México, S.A. de C.V.. The leader of the company is Andrés Conesa Labastida. The head office for the airline is located in Mexico. Aeromexico is a part of SkyTeam.


Aeromexico operating with IATA code (AM) and ICAO code (AMX) runs under the management of Aerovías de México, S.A. de C.V.. The airline was first established in 1934. Across the years, Aeromexico intends to serve their loyal customers through the services it offers. This airline began its operation on 14-09-1934. The first ever flight route was Mexico City – Acapulco using Stinson SR Reliant 5A (registered XB-AJI).

Flight Attendant

Aeromexico Flight Attendant Image
Aeromexico cabin crew wears a uniform in black. For male flight attendants, they wear white long sleeve with black suit and dark blue tie and black trousers. For female flight attendants, they wear white shirt with black vest and red scarf with black shirt. The uniform itself was exquisitely laid out, making the crew look more refined.


Aeromexico Fleet Image
Aeromexico operates using a number of aircrafts, all of which can be seen below:
Type Quantity
Boeing 737-700 5
Boeing 737-800 31
Boeing 737 MAX 8 6
Boeing 737 MAX 9 10
Boeing 787-8 9
Boeing 787-9 10

Call Center

If you have any inquiry for the airline or are facing any problem in the airport such as delayed flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to The Aeromexico call center can be contacted on one of the following phone numbers :
Country Phone
Canada 1-800-237-6639
Mexico (55) 5133 4000
Japan (81) 3 5293 5945
Argentina 0800 888 2276
France 0800 916 754
Netherlands 0800 0224008
Spain 900 995 282
South Korea 82 2 754 6336
United Kingdom 82 2 754 6336
Spain 86 21 6466 8099

Live Chat

Another alternative is to go to their live chat page here.

Facilities and Services



Cabin Baggage

Passengers of Aeromexico are given a cabin baggage allowance included in their flight tickets fare. The max weight of the baggage is 10 kg, while the maximum dimension of the luggage put in the cabin is 55 cm x 40 cm x 25 cm (L + W + H).

Checked Baggage

Aeromexico does not give free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Aeromexico Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class fare in Aeromexico is 31-32" pitch 17" width.

Aeromexico Business Seat Size Image

Business Class

The standard seat size of the Aeromexico Business Class fare is 42" pitch 19" width.

Inflight Comfort

Aeromexico Entertainment Image

Inflight Entertainment

Aeromexico provides services and in-flight entertainment for the passengers while flying on their aircraft, such as Movie,Game.
Aeromexico Wifi Image

Inflight Wifi

In-flight WiFi is available during flight with Aeromexico.
Aeromexico Privilege Program Image

Privilege Program

Aeromexico has a privilege program for their loyal customers, and more complete detail on it can be read here.



Web Check-in

Passengers can check in online through the official website of Aeromexico. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Aeromexico opens 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Aeromexico.

App Check-in

Aeromexico does not support app check in services for the passengers.

Terms and Conditions


Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may not be made for flight ticket of Aeromexico. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: