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Pacific Airlines

Check-in is available starting from 120 minutes
Available for Check-in Online
Pacific Airlines Flight Attendant Image
Pacific Airlines Fleet Image
Pacific Airlines Economy Seat Size Image
Pacific Airlines Privilege Program Image

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Pacific Airlines


Pacific Airlines (BL) is a low cost carrier airline operating domestic routes. The airline gives the passengers with a cabin baggage allowance of 7 kg and maximum size of 36 cm x 56 cm x 23 cm (L x W x H). Check in time at the airport starts from 120 minutes before the flight departure time. Check in online is available for flight on Pacific Airlines official website page. It can be processed 1 days prior to scheduled flight departure time.

How to Book

1. Visit, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Process payment through the selected payment method. 6. Get your Pacific Airlines flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Pacific Airlines ticket booking on Airpaz can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.


Pacific Airlines

Company Profile

Pacific Airlines which operates with IATA code (BL) and ICAO code PIC, is a low cost carrier airline that flies domestic routes. The airline flies to destination cities all over the world from its main hub located in Tan Son Nhat International Airport (SGN). Pacific Airlines operates under Pacific Airlines Joint Stock Aviation Company. The leader of the company is Trinh Hong Quang. The address of the head office is Vietnam.


Pacific Airlines operating with IATA (BL) and ICAO (PIC) runs under the management of Pacific Airlines Joint Stock Aviation Company. In 1990, this airline was established. Throughout its journey, Pacific Airlines continued to innovate its business by establishing a worthwhile and enjoyable experience for their loyal customers. This airline was first commenced on 01-04-1991. The milestone that has been accomplished by the airline is In June 2020, Vietnam Airlines and Qantas agreed to rebrand Jetstar Pacific as “Pacific Airlines”.

Flight Attendant

Pacific Airlines Flight Attendant Image
Pacific Airlines cabin crew wears a uniform in dark blue and orange. For male flight attendants, they wear skylight blue long sleeve with dark blue suit and orange tie with dark blue trousers. For female flight attendants, they wear dark blue long sleeve blouse with an orange scarf with dark blue skirt. Apart from a beautifully designed uniform, Pacific Airlines cabin crew have gained a great reputation for its excellent flight services.


Pacific Airlines Fleet Image
Pacific Airlines has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A320 18

Call Center

If you have any question for the airline or are facing any difficulty during your travel such as delayed flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to The Pacific Airlines contact support can be contacted on one of the following phone numbers :
Country Phone
Vietnam 1900 1550
Taiwan +886-2-7738-1010

Live Chat

Live chat service is not available for passengers of Pacific Airlines.

Facilities and Services

Pacific Airlines


Cabin Baggage

Passengers of Pacific Airlines are provided a cabin baggage allowance included in their flight tickets fare. The maximum weight of the luggage is 7 kg, while the max dimension of the baggage put in the cabin is 36 cm x 56 cm x 23 cm (L x W x H).

Checked Baggage

Pacific Airlines gives free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance weight cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Pacific Airlines Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in Pacific Airlines is 29" seat pitch and 17.88" seat width.

Inflight Comfort

Pacific Airlines Privilege Program Image

Privilege Program

Pacific Airlines has a privilege program for their loyal customers, and more complete information on it can be accessed here.


Pacific Airlines

Web Check-in

Passengers can check in online through the official website of Pacific Airlines. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Pacific Airlines opens 120 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Pacific Airlines passengers, and can be accessed at the departure airport depending on the availability. For more information on this service, contact the airline customer service call center. The check in time is 3 hours prior to the scheduled departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) app is possible. To do so, the passengers should download the Pacific Airlines mobile application on their smartphone. The check in time is 24 hours before the scheduled flight departure time.

Terms and Conditions

Pacific Airlines
For the complete Terms and Conditions of Pacific Airlines, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for tickets of Pacific Airlines. For more complete information on Pacific Airlines flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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