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China Southern logo

China Southern

Check-in is available starting from 180 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: November 25, 2020 6:56 AM

Overview

China Southern

Introduction

China Southern (CZ) is a full flight airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 5 kg and max dimension of 55 cm x 40 cm x 20 cm (L + W + H). The international route ticket fare includes free checked baggage allowance of 23 kg while the domestic route flight ticket fare includes checked baggage allowance of 20 kg. Airport check in time at the airport starts from 180 minutes before the scheduled flight departure time. Online check in is available for flights on China Southern official website. It can be done 1 days prior to departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process payment through the selected payment method. 6. Receive your China Southern flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your China Southern ticket on Airpaz can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

About

China Southern

Company Profile

China Southern which operates with IATA code (CZ) and ICAO code CSN, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Guangzhou Baiyun International Airport (CAN), Beijing Capital International Airport (PEK). Although the airline operates using the name China Southern, it is the trade name for China Southern Airlines Company Limited. The leader of the company is Wang Chang-shun. The head office for the airline is located in China. China Southern is a part of the Skyteam.

History

China Southern operating with IATA code (CZ) and ICAO code (CSN) is managed by China Southern Airlines Company Limited. The airline was first established in 1988. Across the years, China Southern has grown significantly and keep maintaining a credible service for their loyal passengers. China Southern has won Top 50 Most Admired Chinese Companies by FORTUNE China in 2012 to 2013,Top 500 corporations in China by FORTUNE China in 2016 and “World’s Most Improved Airline” by SKYTRAX in 2018.

Flight Attendant

China Southern Airlines flight attendant image
China Southern cabin crew wears a uniform in white and red. For male flight attendants, they wear white shirt with red vest and blue tie with black trousers. For female flight attendants, they wear white shirt with red vest and red hat with red skirt with striped motifs. The design itself represents China Southern sense of purpose to offer and create an excellent service to their passengers throughout the flight.

Fleet

China Southern Airlines fleet image
China Southern operates using a number of aircrafts, all of which can be checked in the following table:
Type Quantity
B787-8 Dream Liner 10
B777-300ER 12
A380-800 5
A330-300 34

Call Center

If you have questions for the airline or are facing issues during your flight such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to 95539@csair.com. The China Southern customer service call center can be contacted on one of the following phone numbers :
Country Phone
China +86 400 869 5539

Live Chat

There is no live chat service for passengers of China Southern.

Facilities and Services

China Southern

Baggage

Cabin Baggage

Passengers flying with China Southern are given a cabin baggage allowance included in their flight tickets fare. The maximum weight of the luggage is 5 kg, while the max size of the luggage put in the overhead cabin is 55 cm x 40 cm x 20 cm (L + W + H).

Checked Baggage

Free checked baggage allowance is given to the passengers flying on China Southern. Passengers are allowed to bring up to 20 kg of luggage on domestic routes, and 23 kg on international route.

Excess Baggage

Extra checked baggage allowance can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

China Southern Airlines Economy Class seat image

Economy Class

The standard seat size of the China Southern Economy Class is 17.2 inch.

China Southern Airlines Business Class seat image

Business Class

The size of the standard seat for the Business Class in China Southern is 26 inch.

China Southern Airlines First Class seat image

First Class

The standard seat size of the China Southern First Class/Executive Class is 26 inch.

Inflight Comfort

China Southern Airlines inflight entertainment image

Inflight Entertainment

China Southern provides services and in-flight entertainment for the passengers while flying on their aircraft, such as film,TV,music,games,child entertainment and wifi.

Inflight Free Snack

During flights with China Southern free snack/beverage is available.
China Southern Airlines meal menu image
Meal Order
According to the availability, passengers can order beverage to enjoy in their flight.For the airline's beverages and meals menu, click here.
China Southern Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of China Southern, and more complete detail on it can be accessed here.

Check-in

China Southern

Web Check-in

Passengers can check in online through the official website of China Southern. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for China Southern opens 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the China Southern passengers, and may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service. The check in time is 24 hours before the flight departure time.

App Check-in

App check in service is not available for passengers of China Southern.

Terms and Conditions

China Southern

For the complete Conditions of Carriage of China Southern, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the tickets by directly contacting the airline. For more complete information on China Southern tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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