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Serene Air

Check-in is available starting from 180 minutes
Serene Air Flight Attendant Image
Serene Air Fleet Image
Serene Air Economy Seat Size Image
Serene Air Business Seat Size Image
Serene Air Menu Meals Image

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Serene Air


Serene Air (ER) is a full flight airline operating domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 7 kg and maximum size of 45 inc (L + W + H). Check in time at the airport starts from 180 minutes prior to the scheduled departure time. The airline does not provide online check in services.

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process payment through the selected method. 6. Find your Serene Air flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Serene Air ticket on can be processed via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Payment Guide page.


Serene Air

Company Profile

Serene Air operating with IATA code (ER) and ICAO code SEP, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Islamabad International Airport. SereneAir Pvt. Ltd. is the owner of the trade name Serene Air. The leader of the company is Muhammad Safdar Malik. The address of the head office is Pakistan.


Serene Air which operates with IATA (ER) and ICAO (SEP) runs under the management of SereneAir Pvt. Ltd.. The airline was founded in 2016. During the year of its establishment, Serene Air has grown remarkably and keep maintaining a reliable service for their customers. This airline started its operation on 29-01-2017. The first ever flight route was Islamabad - Karachi using Boeing 737-800.

Flight Attendant

Serene Air Flight Attendant Image
Serene Air cabin crew wears a uniform in black and blue. For male flight attendants, they wear white long sleeve with blue tie and black trousers. For female flight attendants, they wear blue and black suit with patterned blue scarf and black hat and blue cover and black trousers. The design itself represents Serene Air sense of purpose to offer the best experience to their passengers throughout the flight.


Serene Air Fleet Image
Serene Air operates using a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Airbus A330-200 1
Boeing 737-800 4

Call Center

If you have inquiries for the airline or are facing problems in the airport such as delayed flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to The Serene Air customer service call center can be contacted on one of the following phone numbers :
Country Phone
Pakistan (+92)111737363

Live Chat

Another way is to go to their live chat page here.

Facilities and Services

Serene Air


Cabin Baggage

Passengers using the service of Serene Air are given a cabin baggage allowance included in their ticket fare. The the max size of the baggage put in the cabin is 45 inc (L + W + H), while maximum weight of the baggage is 7 kg.

Checked Baggage

Serene Air provides free checked baggage allowance for the passengers

Excess Baggage

Excess checked baggage allowance cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Serene Air Economy Seat Size Image

Economy Class

The standard seat size of the Serene Air Economy Class is 31"-38" pitch and 17"-18" width.

Serene Air Business Seat Size Image

Business Class

The size of the standard seat for the Business Class in Serene Air is 42"-60" pitch and 19"-21" width.

Inflight Comfort

Inflight Free Snack

During flights with Serene Air free snack/beverage is not provided.
Serene Air Menu Meals Image
Meal Order
According to the availability, passengers can order food to enjoy during their flight.


Serene Air

Web Check-in

Passengers cannot check in online through the official website of Serene Air.

Airport Check-in

Check-in counters for Serene Air opens 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Serene Air.

App Check-in

App check in service is not available for passengers of Serene Air.

Terms and Conditions

Serene Air
For the complete Conditions of Carriage of Serene Air, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the ticket by directly contacting the airline. For more information on Serene Air flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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