Check-in is available starting from 180 minutes
IntroductionSerene Air (ER) is a full flight airline operating domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 7 kg and maximum size of 45 inc (L + W + H). Check in time at the airport starts from 180 minutes prior to the scheduled departure time. The airline does not provide online check in services.
How to Book1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process payment through the selected method. 6. Find your Serene Air flight e-ticket in the My Booking page, or in your email.
How to PayThe payment for your Serene Air ticket on Airpaz.com can be processed via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.
Company ProfileSerene Air operating with IATA code (ER) and ICAO code SEP, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Islamabad International Airport. SereneAir Pvt. Ltd. is the owner of the trade name Serene Air. The leader of the company is Muhammad Safdar Malik. The address of the head office is Pakistan.
HistorySerene Air which operates with IATA (ER) and ICAO (SEP) runs under the management of SereneAir Pvt. Ltd.. The airline was founded in 2016. During the year of its establishment, Serene Air has grown remarkably and keep maintaining a reliable service for their customers. This airline started its operation on 29-01-2017. The first ever flight route was Islamabad - Karachi using Boeing 737-800.
Call CenterIf you have inquiries for the airline or are facing problems in the airport such as delayed flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to firstname.lastname@example.org. The Serene Air customer service call center can be contacted on one of the following phone numbers :
Live ChatAnother way is to go to their live chat page here.
Facilities and ServicesSerene Air
Cabin BaggagePassengers using the service of Serene Air are given a cabin baggage allowance included in their ticket fare. The the max size of the baggage put in the cabin is 45 inc (L + W + H), while maximum weight of the baggage is 7 kg.
Checked BaggageSerene Air provides free checked baggage allowance for the passengers
Excess BaggageExcess checked baggage allowance cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The standard seat size of the Serene Air Economy Class is 31"-38" pitch and 17"-18" width.
The size of the standard seat for the Business Class in Serene Air is 42"-60" pitch and 19"-21" width.
Inflight Free SnackDuring flights with Serene Air free snack/beverage is not provided.
Meal OrderAccording to the availability, passengers can order food to enjoy during their flight.
Web Check-inPassengers cannot check in online through the official website of Serene Air.
Airport Check-inCheck-in counters for Serene Air opens 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inThis service is not available for passengers flying with Serene Air.
App Check-inApp check in service is not available for passengers of Serene Air.
Terms and ConditionsSerene Air
For the complete Conditions of Carriage of Serene Air, click here.