Check-in is available starting from 150 minutes
IntroductionSerene Air (ER) is a full flight airline operating domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 7 kg and maximum size of 45 inc (L + W + H). The international route fare includes checked baggage allowance of 20 kg while the domestic route flight ticket fare includes free checked baggage allowance of 20 kg. Airport check in time at the airport starts from 180 minutes prior to the departure time. Online check in is not available.
How to Book1. Visit Airpaz.com, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process your payment through the selected method. 6. Find your Serene Air flight e-itinerary in the My Booking page, or in your email.
How to PayPayment for your Serene Air booking on Airpaz.com can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.
Company ProfileSerene Air operating with IATA code (ER) and ICAO code SEP, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Islamabad International Airport. Serene Air operates under SereneAir Pvt. Ltd.. The company is lead by the CEO, Muhammad Safdar Malik. The address of the head office is Pakistan.
HistorySerene Air which operates with IATA code (ER) and ICAO code (SEP) is managed by SereneAir Pvt. Ltd.. In 2016, this airline was founded. During the year of its development, Serene Air aimed to satisfy their passengers through the services it provides. This airline was first flown on 29-01-2017. The first ever flight route was Islamabad - Karachi using Boeing 737-800.
Call CenterIf you have any inquiry for the airline or are facing any issue on your flight such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to firstname.lastname@example.org. The Serene Air customer service can be contacted on one of the following numbers :
Live ChatAnother way is to access their live chat page here.
Facilities and Services
Cabin BaggagePassengers using the service of Serene Air are provided a cabin baggage allowance included in their flight tickets. The max weight of the baggage is 7 kg, and the maximum size of the baggage put in the overhead cabin is 45 inc (L + W + H).
Checked BaggageSerene Air gives free checked baggage allowance for the passengers. Passengers are allowed to bring up to 20 kg of luggage on domestic route, and 20 kg on international routes.
Excess BaggageExcess checked baggage allowance cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The standard seat size of the Serene Air Economy Class fare is 31"-38" pitch and 17"-18" width.
The standard seat size of the Serene Air Business Class fare is 42"-60" pitch and 19"-21" width.
Inflight Free SnackDuring flights with Serene Air free snack/beverage is not available.
Meal OrderAccording to the availability, passengers can order food to enjoy during their flight.
Web Check-inPassengers cannot check in online through the site of Serene Air.
Airport Check-inAirport check in can be done in the Serene Air check-in counters 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inKiosk check in service is not available for passengers of Serene Air.
App Check-inApp check in service is not available for passengers of Serene Air.
Terms and Conditions