Check-in is available starting from 150 minutes
IntroductionSerene Air (ER) is a full flight airline operating domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 45 inc (L + W + H). Passenger can check in at the airport 180 minutes before the scheduled flight departure time. Online check in is not available.
How to Book1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete payment through the selected payment method. 6. Get your Serene Air flight e-ticket in the My Booking page, or in your registered email.
How to PayThe payment for your Serene Air ticket on Airpaz can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.
Company ProfileSerene Air operating with IATA code (ER) and ICAO code SEP, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Islamabad International Airport. Serene Air operates under SereneAir Pvt. Ltd.. The company is lead by the CEO, Muhammad Safdar Malik. The head office for the airline is located in Pakistan.
HistorySerene Air operating with IATA (ER) and ICAO (SEP) runs under the management of SereneAir Pvt. Ltd.. The airline was established in 2016. During the year of its development, Serene Air continues to expand its business by offering a worthwhile and pleasant experience for their passengers. This airline started its operation on 29-01-2017. The first ever flight route was Islamabad - Karachi using Boeing 737-800.
Call CenterIf you have questions for the airline or are facing difficulties during your travel such as cancelled flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to email@example.com. The Serene Air call center can be contacted on one of the following numbers :
Live ChatAnother way is to go to their live chat page here.
Facilities and ServicesSerene Air
Cabin BaggagePassengers of Serene Air are given a cabin baggage allowance included in their flight tickets fare. The the maximum size of the baggage put in the overhead cabin is 45 inc (L + W + H), and maximum weight of the luggage is 7 kg.
Checked BaggageFree checked baggage allowance is provided for the passengers flying on Serene Air
Excess BaggageExtra checked baggage allowance weight cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The size of the standard seat for the Economy Class fare in Serene Air is 31"-38" pitch and 17"-18" width.
The standard seat size of the Serene Air Business Class fare is 42"-60" pitch and 19"-21" width.
Inflight Free SnackFree snack/beverage is not available during flights with Serene Air.
Meal OrderPassengers can order beverage to enjoy during their flight according to the availability.
Web Check-inPassengers cannot do online check-in through the website of Serene Air.
Airport Check-inCheck-in counters for Serene Air opens 180 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inThis service is not available for passengers flying with Serene Air.
App Check-inApp check in service is not available for passengers of Serene Air.
Terms and ConditionsSerene Air
For the complete Conditions of Carriage of Serene Air, click here.