Serene Air

Check-in is available starting from 150 minutes
Serene Air Flight Attendant Image
Serene Air Fleet Image
Serene Air Economy Seat Size Image
Serene Air Business Seat Size Image
Serene Air Menu Meals Image

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Overview

Serene Air

Introduction

Serene Air (ER) is a full flight airline operating domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 45 inc (L + W + H). Passenger can check in at the airport 180 minutes before the scheduled flight departure time. Online check in is not available.

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete payment through the selected payment method. 6. Get your Serene Air flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Serene Air ticket on Airpaz can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Serene Air

Company Profile

Serene Air operating with IATA code (ER) and ICAO code SEP, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Islamabad International Airport. Serene Air operates under SereneAir Pvt. Ltd.. The company is lead by the CEO, Muhammad Safdar Malik. The head office for the airline is located in Pakistan.

History

Serene Air operating with IATA (ER) and ICAO (SEP) runs under the management of SereneAir Pvt. Ltd.. The airline was established in 2016. During the year of its development, Serene Air continues to expand its business by offering a worthwhile and pleasant experience for their passengers. This airline started its operation on 29-01-2017. The first ever flight route was Islamabad - Karachi using Boeing 737-800.

Flight Attendant

Serene Air Flight Attendant Image
Serene Air cabin crew wears a uniform in black and blue. For male flight attendants, they wear white long sleeve with blue tie with black trousers. For female flight attendants, they wear blue and black suit with patterned blue scarf and black hat and blue cover and black trousers. Besides a exquisitely made uniform, Serene Air cabin crew have gained an outstanding reputation for its excellent flight services.

Fleet

Serene Air Fleet Image
Serene Air has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A330-200 1
Boeing 737-800 4

Call Center

If you have questions for the airline or are facing difficulties during your travel such as cancelled flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to customeraffairs@sereneair.com. The Serene Air call center can be contacted on one of the following numbers :
Country Phone
Pakistan (+92)111737363

Live Chat

Another way is to go to their live chat page here.

Facilities and Services

Serene Air

Baggage

Cabin Baggage

Passengers of Serene Air are given a cabin baggage allowance included in their flight tickets fare. The the maximum size of the baggage put in the overhead cabin is 45 inc (L + W + H), and maximum weight of the luggage is 7 kg.

Checked Baggage

Free checked baggage allowance is provided for the passengers flying on Serene Air

Excess Baggage

Extra checked baggage allowance weight cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Serene Air Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class fare in Serene Air is 31"-38" pitch and 17"-18" width.

Serene Air Business Seat Size Image

Business Class

The standard seat size of the Serene Air Business Class fare is 42"-60" pitch and 19"-21" width.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not available during flights with Serene Air.
Serene Air Menu Meals Image
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability.

Check-in

Serene Air

Web Check-in

Passengers cannot do online check-in through the website of Serene Air.

Airport Check-in

Check-in counters for Serene Air opens 180 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Serene Air.

App Check-in

App check in service is not available for passengers of Serene Air.

Terms and Conditions

Serene Air
For the complete Conditions of Carriage of Serene Air, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the ticket by directly contacting the airline. For more information on Serene Air flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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