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Shanghai Air

Check-in is available starting from 150 minutes
Available for Check-in Online
Shanghai Airlines flight attendant image
Shanghai Airlines fleet image
Shanghai Airlines Economy Class seat image
Shanghai Airlines Business Class seat image
Shanghai Airlines meals menu image
Shanghai Airlines privilege program image

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Shanghai Air


Shanghai Air (FM) is a full flight airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 8 kg and max size of 55 cm x 40 cm x 20 cm (L x W x H). The passengers flying domestic routes with Shanghai Air will get free checked baggage allowance of 20 kg. Passenger can start checking in at the airport 150 minutes before the scheduled flight departure time. Check in online is possible for flight on Shanghai Air official website page. It can be processed 1 days before departure time.

How to Book

1. Go to, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Process payment through the selected payment method. 6. Get your Shanghai Air flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Shanghai Air booking on Airpaz can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Payment Guide page.


Shanghai Air

Company Profile

Shanghai Air operating with IATA code (FM) and ICAO code CSH, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Shanghai Hongqiao International Airport (SHA), Shanghai Pudong International Airport (PVG). Although the airline operates using the name Shanghai Air, it is the trade name for Shanghai Airlines Pte Ltd. The leader of the company is Fan Hongxi. The head office for the airline is located in China. Shanghai Air is a part of Skyteam.


Shanghai Air which operates with IATA code (FM) and ICAO code (CSH) runs under the management of Shanghai Airlines Pte Ltd. In 1985, this airline was established. During its period of development, Shanghai Air continued to expand its business by maintaining a worthwhile and pleasant service for their loyal passengers

Flight Attendant

Shanghai Airlines flight attendant image
Shanghai Air cabin crew wears a uniform in black and red. For male flight attendants, they wear black shirt and black trousers. For female flight attendants, they wear black shirt, red hat and red scarf and black skirt. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers..


Shanghai Airlines fleet image
Shanghai Air operates using a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A330-300 2
Boeing 737-700 7
Boeing 737-800 77
Boeing 737 MAX 8 11
Boeing 787-9 7

Call Center

If you have question for the airline or are facing any problem in the airport such as cancelled flights or lost baggage, you can directly contact the airline. The Shanghai Air customer service call center can be contacted on one of the following numbers :
Country Phone
China +86 21 6255 8888

Live Chat

Shanghai Air customer service does not provide live chat.

Facilities and Services

Shanghai Air


Cabin Baggage

Passengers of Shanghai Air are provided a cabin baggage allowance included in their flight tickets. The maximum weight of the luggage is 8 kg, and the max dimension of the luggage put in the cabin is 55 cm x 40 cm x 20 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is given to the passengers flying on Shanghai Air. Passengers flying international flights do not get free checked baggage allowance, but passengers on domestic flights get 20 kg free checked baggage allowance.

Excess Baggage

Excess checked baggage allowance can be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Shanghai Airlines Economy Class seat image

Economy Class

The standard seat size of the Shanghai Air Economy Class fare is 17 inch.

Shanghai Airlines Business Class seat image

Business Class

The standard seat size of the Shanghai Air Business Class is 20 inch.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not available during flights with Shanghai Air.
Shanghai Airlines meals menu image
Meal Order
According to the availability, passengers can order food to enjoy in their flight. For the airline's meals and beverages menu, click here.
Shanghai Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Shanghai Air, and more information on it can be read here.


Shanghai Air

Web Check-in

Passengers can check in online through the official website of Shanghai Air. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Shanghai Air opens 150 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Shanghai Air let you use kiosk check-in services for the passengers, which may be accessed at the departure airport according to the availability. For more information on this service, contact the airline customer service. The check in time is 2.5 hours prior to the scheduled flight departure time.

App Check-in

Shanghai Air does not support app check in services for the passengers.

Terms and Conditions

Shanghai Air
For the complete Terms and Conditions of Shanghai Air, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the tickets by directly contacting the airline. For more information on Shanghai Air ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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