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Air Do logo

Air Do

Check-in is available starting from 120 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: May 28, 2020 7:06 PM


Air Do


Air Do (HD) is a low cost carrier airline flying to domestic routes. The airline gives the passengers with a cabin baggage allowance of 10 kg and maximum size of 55 cm x 40 cm x 25 cm (L x W x H). The domestic route ticket fare also includes free checked baggage allowance of 20 kg. Passenger can check in at the airport 120 minutes prior to the scheduled departure time. Online check in is possible for flight on Air Do official website page. It can be processed 1 days prior to scheduled departure time.

How to Book

1. Go to, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact details on the booking page. 5. Process payment through the selected payment method. 6. Get your Air Do flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Air Do ticket booking on Airpaz can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.


Air Do

Company Profile

Air Do which operates with IATA code (HD) and ICAO code ADO, is a low cost carrier airline that flies domestic routes. The airline serves flights to destinations all over the world from its main hub located in New Chitose Airport (CTS) and Haneda Airport (HND). The airline flies to Indonesia, Malaysia, Thailand, and Some destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Air Do, it operates under AIRDO Inc is the owner of the trade name Air Do. The company is lead by the CEO, Kusano Akira. The address of the head office is Japan.


Air Do operating with IATA (HD) and ICAO (ADO) runs under the management of AIRDO Inc. The airline was first founded in 1996. During its period of development, Air Do always do their best to receive a position as one of the promising airlines in the future. This airline started its operation on 20-12-1998

Flight Attendant

Air Do flight attendant image
Air Do cabin crew wears a uniform that is dominated by green and white. For male flight attendants, they wear white shirt with green vest with dark blue trousers. For female flight attendants, they wear white shirt with green vest and yellow scarf and dark blue skirt and black stockings. The design itself was perfectly laid out, making the crew look more dashing.


Air Do fleet image
Air Do has a number of airplanes, all of which can be checked below:
Type Quantity
Boeing 737-700 9
Boeing 767-300 2
Boeing 767-300ER 3

Call Center

If you have inquiries for the airline or are facing any difficulty on your flight such as lost baggage or cancelled flights, you can contact the airline. The Air Do contact support can be contacted on one of the following numbers :
Country Phone
Japan +81-3-6428-9716

Live Chat

Air Do customer service does not support live chat.

Facilities and Services

Air Do


Cabin Baggage

Passengers flying with Air Do are provided a cabin baggage allowance included in their ticket fare. The the maximum dimension of the baggage put in the overhead cabin is 55 cm x 40 cm x 25 cm (L x W x H), while max weight of the luggage is 10 kg.

Checked Baggage

Air Do gives free checked baggage allowance for the passengers. Passengers flying international route with Air Do do not get checked baggage allowance, but passengers on domestic flights have 20 kg free checked baggage allowance.

Excess Baggage

Extra checked baggage allowance can be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Air Do Economy Class seat image

Economy Class

The standard seat size of the Air Do Economy Class fare is 17 inch.

Inflight Comfort

Air Do inflight entertainment image

Inflight Entertainment

Air Do provides services and in-flight entertainment for the passengers while flying on their aircraft, such as usb port,magazine,children games sheet and adult games sheet.

Inflight Free Snack

Free snack/beverage is available during flights with Air Do.
Air Do meals menu image
Meal Order
According to the availability, passengers can order food to enjoy during their flight.For the airline's beverages and meals menu, click here.
Air Do privilege program image

Privilege Program

Privilege program is available for the loyal customers of Air Do, and further detail on it can be read here.


Air Do

Web Check-in

Through the official website of Air Do, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Air Do opens 120 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Air Do passengers, and may be accessed at the departure airport according to the availability. For more information on this service, contact the airline call center. The check in time is 24 hours prior to the departure time.

App Check-in

This service is not available for passengers flying with Air Do.

Terms and Conditions

Air Do

For further information, read the Terms and Conditions of Air Do, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may not be made for ticket of Air Do. For more information on Air Do ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

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