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Air Do

Free snack will be given on this trip
Check-in is available starting from 120 minutes
Available for Check-in Online
Air Do flight attendant image
Air Do fleet image
Air Do Economy Class seat image
Air Do inflight entertainment image
Air Do meals menu image
Air Do privilege program image

Last Updated:


Air Do


Air Do (HD) is a low cost carrier airline operating domestic routes. The cabin baggage allowance provided by this airline is 10 kg and max size of 55 cm x 40 cm x 25 cm (L x W x H). The domestic route fare includes free checked baggage allowance of 20 kg. Check in time at the airport starts from 120 minutes before the departure time. Check in online is available for flight on Air Do official website page. It can be done 1 days prior to scheduled flight departure time.

How to Book

1. Visit, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete your payment through the selected payment method. 6. Find your Air Do flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Air Do booking on can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For a complete information, visit Payment Guide page.


Air Do

Company Profile

Air Do which operates with IATA code (HD) and ICAO code ADO, is a low cost carrier airline that flies domestic routes. The airline serves flights to destinations all over the world from its main hub located in New Chitose Airport (CTS). The airline flies to Indonesia, Malaysia, Thailand, and Some of the destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Air Do operates under AIRDO Co., Ltd.. The company is lead by the CEO, Kusano Akira. The address of the head office is Japan.


Air Do which operates with IATA code (HD) and ICAO code (ADO) was first established in 1996. The airline is managed by AIRDO Co., Ltd.. Across the years, Air Do intended to serve their loyal passengers through the services it provides. This airline started its operation on 20-12-1998

Flight Attendant

Air Do flight attendant image
Air Do cabin crew wears a uniform that is dominated by green and white. For male flight attendants, they wear white shirt with green vest with dark blue trousers. For female flight attendants, they wear white shirt with green vest and yellow scarf and dark blue skirt and black stockings. The uniform itself represents Air Do sense of purpose to deliver and create the best service to their passengers during the flight.


Air Do fleet image
Air Do has a number of airplanes, all of which can be checked below:
Type Quantity
Boeing 737-700 9
Boeing 767-300 2
Boeing 767-300ER 3

Call Center

If you have questions for the airline or are facing any difficulty during your flight such as delayed flights or lost baggage, you can contact the airline. The Air Do customer service can be contacted on one of the following numbers :
Country Phone
Japan +81-3-6428-9716

Live Chat

Live chat service is not available for passengers of Air Do.

Facilities and Services

Air Do


Cabin Baggage

Passengers of Air Do are given a cabin baggage allowance included in their ticket fare. The the maximum dimension of the baggage put in the cabin is 55 cm x 40 cm x 25 cm (L x W x H), while maximum weight of the luggage is 10 kg.

Checked Baggage

Passengers on domestic flight will get 20 kg free checked baggage allowance, but passengers flying international flight with Air Do do not get free checked baggage allowance.

Excess Baggage

Extra checked baggage allowance can be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Air Do Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Air Do is 17 inch.

Inflight Comfort

Air Do inflight entertainment image

Inflight Entertainment

Air Do provides services and in-flight entertainment for the passengers during flight on their aircraft, such as usb port,magazine,children games sheet and adult games sheet.

Inflight Free Snack

During flights with Air Do free snack/beverage is provided.
Air Do meals menu image
Meal Order
According to the availability, passengers can order beverage to enjoy during their flight. For the airline's beverages and meals menu, click here.
Air Do privilege program image

Privilege Program

Air Do has a privilege program for their customers, and further detail on it can be read here.


Air Do

Web Check-in

Passengers can check in online through the official website of Air Do. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Air Do check-in counters 120 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Air Do allows kiosk check-in services for the passengers, that may be accessed at the departure airport depending on the availability. For more information on this service, contact the airline customer service. The check in time is 24 hours prior to the scheduled flight departure time.

App Check-in

App check in service is not available for passengers of Air Do.

Terms and Conditions

Air Do
For the complete Conditions of Carriage of Air Do, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule cannot be made for ticket of Air Do. For further information on Air Do tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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