Air Do

Free snack will be given on this trip
Check-in is available starting from 120 minutes
Online Check-in
Air Do flight attendant image
Air Do fleet image
Air Do Economy Class seat image
Air Do inflight entertainment image
Air Do meals menu image
Air Do privilege program image

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Air Do


Air Do (HD) is a low cost carrier airline operating domestic routes. The airline provides the passenger with a cabin baggage allowance of 10 kg and maximum size of 55 cm x 40 cm x 25 cm (L x W x H). The domestic route ticket fare includes checked baggage allowance of 20 kg. Passenger can start checking in at the airport 120 minutes prior to the departure time. Check in online is allowed for flight on Air Do official website. It can be processed 1 days before scheduled departure time.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete your payment through the selected payment method. 6. Get your Air Do flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Air Do ticket on can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.


Air Do

Company Profile

Air Do which operates with IATA code (HD) and ICAO code ADO, is a low cost carrier airline that flies domestic routes. The airline flies to destination cities all over the world from its main hub located in New Chitose Airport (CTS). The airline flies to Indonesia, Malaysia, Thailand, and Several cities that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Although the airline operates using the name Air Do, it is the trade name for AIRDO Co., Ltd.. The leader of the company is Kusano Akira. The head office for the airline is located in Japan.


Air Do operating with IATA code (HD) and ICAO code (ADO) runs under the management of AIRDO Co., Ltd.. In 1996, this airline was founded. Over time, Air Do always do their best to obtain a position as one of the leading airlines in the future. This airline was first commenced on 20-12-1998

Flight Attendant

Air Do flight attendant image
Air Do cabin crew wears a uniform that is dominated by green and white. For male flight attendants, they wear white shirt with green vest with dark blue trousers. For female flight attendants, they wear white shirt with green vest and yellow scarf with dark blue skirt and black stockings. Apart from a beautifully made uniform, Air Do cabin crew have gained a great reputation for its excellent flight services and safety quality.


Air Do fleet image
Air Do has a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Boeing 737-700 9
Boeing 767-300 2
Boeing 767-300ER 3

Call Center

If you have inquiries for the airline or are facing issues in the airport such as delayed flights or lost baggage, you can directly contact the airline. The Air Do customer service call center can be contacted on one of the following numbers :
Country Phone
Japan +81-3-6428-9716

Live Chat

There is no live chat service for passengers of Air Do.

Facilities and Services

Air Do


Cabin Baggage

Passengers of Air Do are given a cabin baggage allowance included in their flight tickets fare. The maximum weight of the luggage is 10 kg, and the maximum size of the baggage put in the overhead cabin is 55 cm x 40 cm x 25 cm (L x W x H).

Checked Baggage

Passengers on domestic flights will have 20 kg free checked baggage allowance, but passengers flying international flight with Air Do do not get free checked baggage allowance.

Excess Baggage

Excess checked baggage allowance weight can be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Air Do Economy Class seat image

Economy Class

The standard seat size of the Air Do Economy Class fare is 17 inch.

Inflight Comfort

Air Do inflight entertainment image

Inflight Entertainment

Air Do provides services and in-flight entertainment for the passengers while flying on their aircraft, such as usb port,magazine,children games sheet and adult games sheet.

Inflight Free Snack

Free snack/beverage is provided during flights with Air Do.
Air Do meals menu image
Meal Order
According to the availability, passengers can order beverage to enjoy in their flight. For the airline's beverages and meals menu, click here.
Air Do privilege program image

Privilege Program

Privilege program is available for the loyal customers of Air Do, and more complete detail on it can be accessed here.


Air Do

Web Check-in

Through the official website of Air Do, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Air Do opens 120 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Air Do passengers, and may be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline customer service call center. The check in time is 24 hours prior to the scheduled flight departure time.

App Check-in

App check in service is not available for passengers of Air Do.

Terms and Conditions

Air Do
For the complete Conditions of Carriage of Air Do, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule cannot be made for ticket of Air Do. For further information on Air Do flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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