Hainan Airlines

Hainan Airlines

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Free Cabin Baggage Allowance 10 kg

Available for Check-in Online

Check-in is available starting from 180 minutes

Hainan Airlines flight attendant image
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Hainan Airlines Business Class seat image
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Last Updated on 5 November 2022 15:02 (UTC +0)

Company Profile

Hainan Airlines operating with IATA code (HU) and ICAO code CHH, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Beijing Capital International Airport (PEK), Haikou Meilan International Airport (HAK), Xi'an Xianyang International Airport (XIY). The airline flies to Indonesia, Malaysia, Thailand, and Several destinations that the airlines fly to are Kuala Lumpur, Singapore, Bangkok. Hainan Airlines Holding Co Ltd is the owner of the trade name Hainan Airlines. The leader of the company is Liu Weijing. The address of the head office is China.


Hainan Airlines which operates with IATA code (HU) and ICAO code (CHH) was first established in 1993. The airline is operated under Hainan Airlines Holding Co Ltd. During its period of establishment, Hainan Airlines always gives the best services for their loyal customers to become one of the favored airlines in the future. This airline began its operation on 02-05-1993. Hainan Airlines has been awarded 5-star airline in Mainland China by SKYTRAX,5-star Covid-19 Airline Safety Rating and Covid-19 Airline Excellence Award by SKYTRAX,"2021 Best Airline Staff in China" and "2021 Best Cabin Crew in China" by SKTRAX. Today, the airline has successfully reached as of 2021, Hainan Airlines and its holding subsidiaries operate nearly 1,800 domestic and international routes. There are nearly 1,700 domestic routes, involving all inland provinces, autonomous regions and municipalities directly under the Central Government.

Flight Attendant

Hainan Airlines cabin crew wears a uniform in grey and white. For male flight attendants, they wear grey suit and grey mantle with grey trousers. For female flight attendants, they wear white dress with chinese traditional element, grey blazer and grey beret and white dress. The uniform itself represents Hainan Airlines sense of purpose to create and deliver an excellent experience to their passengers throughout the flight.


Hainan Airlines has a number of airplanes, all of which can be checked below:
Type Quantity
Airbus A330-200 2
Airbus A330-300 12
Boeing 737-800 106
Boeing 787-8 1
Boeing 787-9 11

Call Center

If you have inquiries for the airline or are facing any difficulty during your travel such as cancelled flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to customer.care@hnair.com. The Hainan Airlines contact support can be contacted on one of the following numbers :
Country Phone
China (+86) 95339
Outer China (+86-898)95339 / (+86-10)95339

Live Chat

Another way is to access their live chat page here.

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