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Hong Kong Airlines logo

Hong Kong Airlines

Check-in is available starting from 180 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: June 25, 2020 6:41 AM

Overview

Hong Kong Airlines

Introduction

Hong Kong Airlines (HX) is a full flight airline operating international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). Passenger can check in at the airport 180 minutes prior to the departure time. Check in online is available for flights on Hong Kong Airlines official website. It can be processed 2 days prior to departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger information and contact details on the booking page. 5. Complete your payment through the selected method. 6. Find your Hong Kong Airlines flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Hong Kong Airlines ticket booking on Airpaz can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.

About

Hong Kong Airlines

Company Profile

Hong Kong Airlines which operates with IATA code (HX) and ICAO code CRK, is a full flight airline that flies international routes. The airline serves flights to destination cities all over the world from its main hub located in Hong Kong International Airport (HKG). Although the airline operates using the name Hong Kong Airlines, it is the trade name for Hong Kong Airlines Limited is the owner of the trade name Hong Kong Airlines. The company is lead by the CEO, Hou Wei. The address of the head office is Hong Kong.

History

Hong Kong Airlines operating with IATA (HX) and ICAO (CRK) was first founded in 2006. The airline is operated under Hong Kong Airlines Limited. Across the years, Hong Kong Airlines has grown significantly and continues to offer a credible service for their customers. This airline started its operation on 08-06-2010. The first ever flight route was Hong Kong (HKG) - Beijing (PEK) using B737. Hong Kong Airlines has won Ranked the 3rd in Skytrax “Best Regional Airline 2015: Asia",Ranked the 4th in Top 10 of Skytrax “World’s Best Regional Airline 2015 and Top 10 Most Influential Airlines at Sina Tourism 2017.

Flight Attendant

Hong Kong Airlines flight attendant image
Hong Kong Airlines cabin crew wears a uniform that is dominated by purple. For male flight attendants, they wear purple waistcoat and shirts with black pants. For female flight attendants, they wear purple dress (top) and purple dress (bottom). Besides a exquisitely designed uniform, Hong Kong Airlines cabin crew have gained a great reputation for its excellent flight services and safety quality.

Fleet

Hong Kong Airlines fleet image
Hong Kong Airlines operates using a number of airplanes, all of which can be seen below:
Type Quantity
A330-300 10
A330-200 11
A320 11
A350-900 6

Call Center

If you have any question for the airline or are facing any issue during your travel such as delayed flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to call.center@hkairlines.com. The Hong Kong Airlines customer service call center can be contacted on one of the following phone numbers :
Country Phone
Hong Kong SAR +852-3916-3666
Australia +61-29009-7988
New Zealand +64-9913-4177
USA and Canada (Toll Free) +1-855-393-3880

Live Chat

Another way is to go to their live chat page here.

Facilities and Services

Hong Kong Airlines

Baggage

Cabin Baggage

Passengers flying with Hong Kong Airlines are provided a cabin baggage allowance included in their ticket fare. The the max dimension of the baggage put in the cabin is 56 cm x 36 cm x 23 cm (L x W x H), while max weight of the luggage is 7 kg.

Checked Baggage

Hong Kong Airlines provides free checked baggage allowance for the passengers

Excess Baggage

Excess checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Hong Kong Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Hong Kong Airlines is 18 inch.

Hong Kong Airlines Business Class seat image

Business Class

The standard seat size of the Hong Kong Airlines Business Class is 21 inch.

Inflight Comfort

Hong Kong Airlines inflight entertainment image

Inflight Entertainment

Hong Kong Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,TV.

Inflight Free Snack

Free snack/beverage is provided during flights with Hong Kong Airlines.
cmflight/hong_kong_airlines_meals_menu.png
Meal Order
According to the availability, passengers can order beverage to enjoy in their flight.For the airline's meals and beverages menu, click here.
Hong Kong Airlines wifi image

Inflight Wifi

Hong Kong Airlines provides inflight WiFi for the passengers.
Hong Kong Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Hong Kong Airlines, and further information on it can be accessed here.

Check-in

Hong Kong Airlines

Web Check-in

Passengers can check in online through the official website of Hong Kong Airlines. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Hong Kong Airlines check-in counters 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Hong Kong Airlines allows kiosk check-in services for the passengers, that can be accessed at the departure city airport depending on the availability. For further information on this service, contact the airline call center. The check in time is 2 hours before the departure time.

App Check-in

It is possible for Hong Kong Airlines passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, the passengers should download the Hong Kong Airlines mobile application on their mobile. The check in time is 48 hours before the departure time.

Terms and Conditions

Hong Kong Airlines

For further information, read the Terms and Conditions of Hong Kong Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the tickets by directly contacting the airline. For more information on Hong Kong Airlines ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

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