Hong Kong Airlines

Free snack will be given on this trip
Check-in is available starting from 180 minutes
Online Check-in
Hong Kong Airlines flight attendant image
Hong Kong Airlines fleet image
Hong Kong Airlines Economy Class seat image
Hong Kong Airlines Business Class seat image
Hong Kong Airlines Entertainment Image
cmflight/hong_kong_airlines_meals_menu.png
Hong Kong Airlines privilege program image

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Overview

Hong Kong Airlines

Introduction

Hong Kong Airlines (HX) is a full flight airline flying to international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 23 cm x 36 cm (L x W x H). checked baggage allowance is not included in the flight Airport check in time at the airport starts from 180 minutes prior to the flight departure time. Check in online is allowed for flight with the airline on Hong Kong Airlines official website page. It can be processed 2 days prior to flight departure time.

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger information on the booking page. 5. Process your payment through the selected method. 6. Find your Hong Kong Airlines flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Hong Kong Airlines booking on Airpaz can be processed via bank PayPal, bank transfer, credit card, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

Hong Kong Airlines

Company Profile

Hong Kong Airlines which operates with IATA code (HX) and ICAO code CRK, is a full flight airline that flies international routes. The airline serves flights to destination cities all over the world from its main hub located in Hong Kong International Airport (HKG). Although the airline operates using the name Hong Kong Airlines, it is the trade name for Hong Kong Airlines Limited. The company is lead by the CEO, Robert Yip. The head office for the airline is located in Hong Kong.

History

Hong Kong Airlines which operates with IATA (HX) and ICAO (CRK) is operated under Hong Kong Airlines Limited. In 2006, this airline was established. Over time, Hong Kong Airlines strives to serve more customers by enhancing its services. This airline was first flown on 08-06-2010. The first ever flight route was Hong Kong (HKG) - Beijing (PEK) using Sikorsky S-76C+ helicopter. Hong Kong Airlines has won Ranked the 3rd in Skytrax “Best Regional Airline 2015: Asia",Ranked the 4th in Top 10 of Skytrax “World’s Best Regional Airline 2015 and Top 10 Most Influential Airlines at Sina Tourism 2017.

Flight Attendant

Hong Kong Airlines flight attendant image
Hong Kong Airlines cabin crew wears a uniform in purple. For male flight attendants, they wear purple waistcoat and shirts and black pants. For female flight attendants, they wear purple dress (top) and purple dress (bottom). This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers. Apart from that, it also perfectly represents the airlines brand's identity.

Fleet

Hong Kong Airlines fleet image
Hong Kong Airlines has a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A320 12
Airbus A330-200 10
Airbus A330-300 8
Airbus A350-900 2

Call Center

If you have inquiries for the airline or are facing any difficulty during your travel such as cancelled flights or lost baggage, you can contact the airline. To contact the airline is by sending an email to call.center@hkairlines.com. The Hong Kong Airlines customer service can be contacted on one of the following phone numbers :
Country Phone
Hong Kong SAR (+852)-3916-3666
Mainland China (Local service only) (+86) 950715

Live Chat

Another way is to go to their live chat page here.

Facilities and Services

Hong Kong Airlines

Baggage

Cabin Baggage

Passengers of Hong Kong Airlines are provided a cabin baggage allowance included in their flight tickets fare. The the max dimension of the baggage put in the overhead cabin is 56 cm x 23 cm x 36 cm (L x W x H), and maximum weight of the luggage is 7 kg.

Checked Baggage

Hong Kong Airlines does not give free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Hong Kong Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Hong Kong Airlines is 31" – 32" seat pitch and 17.2" seat width.

Hong Kong Airlines Business Class seat image

Business Class

The standard seat size of the Hong Kong Airlines Business Class is 42" – 45" seat pitch and 20" seat width.

Inflight Comfort

Hong Kong Airlines Entertainment Image

Inflight Entertainment

Hong Kong Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as magazine.

Inflight Free Snack

Free snack/beverage is provided during flights with Hong Kong Airlines.
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Meal Order
According to the availability, passengers can order beverage to enjoy in their flight. For the airline's beverages and meals menu, click here.
Hong Kong Airlines privilege program image

Privilege Program

Hong Kong Airlines has a privilege program for their loyal customers, and more complete information on it can be accessed here.

Check-in

Hong Kong Airlines

Web Check-in

Through the official website of Hong Kong Airlines, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Hong Kong Airlines check-in counters 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Hong Kong Airlines provides kiosk check-in services for the passengers, which could be accessed at the departure city airport according to the availability. For more information on this service, contact the airline. The check in time is 2 hours before the flight departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do this, the passengers should download the Hong Kong Airlines mobile application on their mobile phone. The check in time is 48 hours before the departure time.

Terms and Conditions

Hong Kong Airlines
For further information, read the Terms and Conditions of Hong Kong Airlines, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For complete information on Hong Kong Airlines ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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