Super Air Jet

Check-in is available starting from 120 minutes
Online Check-in

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Overview

Super Air Jet

Introduction

Super Air Jet (IU) is a low cost carrier airline flying to domestic routes. The cabin baggage allowance given by this airline is 7 kg and maximum size of 40 cm x 30 cm x 20 cm (L x W x H). The passengers flying domestic routes with Super Air Jet will get free checked baggage allowance of 20 kg. Check in time at the airport starts from 120 minutes before the scheduled flight departure time. Check in online is possible for flights with the airline on Super Air Jet official website page. It can be processed 1 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete your payment through the selected method. 6. Find your Super Air Jet flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Super Air Jet ticket booking on Airpaz.com can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

Super Air Jet

Company Profile

Super Air Jet which operates with IATA code (IU) and ICAO code SJV, is a low cost carrier airline that flies domestic routes. The airline serves flights to destination cities all over the world from its main hub located in Soekarno–Hatta International Airport (CGK). Super Air Jet is the owner of the trade name Super Air Jet. The leader of the company is Rusdi Kirana and Kusnan Kirana. The head office for the airline is located in Indonesia.

History

Super Air Jet which operates with IATA code (IU) and ICAO code (SJV) is managed by Super Air Jet. The airline was first established in 2021. Throughout its journey, Super Air Jet continued to develop its business by offering a worthwhile and pleasant service for their customers. This airline started its operation on 06-07-2021. The first ever flight route was Jakarta (CGK) - Batam (BTH) and Jakarta - Medan (KNO) using Airbus A320-200.

Flight Attendant

Super Air Jet Flight Attendant Image
Super Air Jet cabin crew wears a uniform that is dominated by light brown. For male flight attendants, they wear light brown long sleeve shirt and light brown trousers. For female flight attendants, they wear light brown long sleeve shirt and light brown skirt. The uniform itself represents Super Air Jet sense of purpose to create and offer an excellent experience to their passengers throughout the flight.

Fleet

Super Air Jet Fleet Image
Super Air Jet has a number of airplanes, all of which can be checked in the following table:
Type Quantity
Airbus A320-200 15

Call Center

If you have question for the airline or are facing issues during your flight such as cancelled flights or lost baggage, you can contact the airline. To contact the airline is by sending an email to callcenter@superairjet.com. The Super Air Jet customer service can be contacted on one of the following phone numbers :
Country Phone
Indonesia ( 021 ) 5086 2099

Live Chat

Super Air Jet customer service does not support live chat.

Facilities and Services

Super Air Jet

Baggage

Cabin Baggage

Passengers flying with Super Air Jet are given a cabin baggage allowance included in their ticket fare. The max weight of the luggage is 7 kg, and the max size of the baggage put in the overhead cabin is 40 cm x 30 cm x 20 cm (L x W x H).

Checked Baggage

Passengers on domestic routes get 20 kg free checked baggage allowance, but passengers flying international flights do not get free checked baggage allowance.

Excess Baggage

Excess checked baggage allowance cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Super Air Jet Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in Super Air Jet is 31" seat pitch and and 17" seat width.

Inflight Comfort

Super Air Jet Entertainment Image

Inflight Entertainment

Super Air Jet provides services and in-flight entertainment for the passengers during flight on their aircraft, such as games,e-magazines,lifestyle,vloggers,podcasts.
Super Air Jet Wifi Image

Inflight Wifi

Inflight WiFi is available during flight with Super Air Jet.

Check-in

Super Air Jet

Web Check-in

Passengers can do web check in through the official website of Super Air Jet. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Super Air Jet opens 120 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Super Air Jet.

App Check-in

It is possible for Super Air Jet passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the Super Air Jet mobile application on their smartphone. The check in time is 12 hours before the scheduled flight departure time.

Terms and Conditions

Super Air Jet
For further information, read the Conditions of Carriage of Super Air Jet, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may not be made for ticket of Super Air Jet. For further information on Super Air Jet flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.