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Japan Airlines logo

Japan Airlines

Check-in is available starting from 180 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: June 25, 2020 6:43 AM


Japan Airlines


Japan Airlines (JL) is a full flight airline flying to domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 10 kg and maximum dimension of 45 cm x 35 cm x 20 cm (L x W x H). The passengers flying international route with Japan Airlines will get free checked baggage allowance of 23 kg, while the domestic flight passengers is provided with 20 kg. Check in time at the airport starts from 180 minutes prior to the scheduled departure time. Online check in is possible for flight on Japan Airlines official website page. It can be done 1 days before departure time.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process payment through the selected method. 6. Find your Japan Airlines flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Japan Airlines ticket on Airpaz can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.


Japan Airlines

Company Profile

Japan Airlines which operates with IATA code (JL) and ICAO code JAL, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Haneda International Airport (HND). Although the airline operates using the name Japan Airlines, it operates under Japan Airlines Co Ltd. The leader of the company is Yuji Akasaka. The address of the head office is Japan. Japan Airlines is a part of the Oneworld.


Japan Airlines which operates with IATA code (JL) and ICAO code (JAL) is operated under Japan Airlines Co Ltd. The airline was first established in 1951. Throughout the years, Japan Airlines has grown steadily and continues to offer a credible service for their loyal customers. This airline began its operation on 25-10-1951. The first ever flight route was Tokyo (HND) - Osaka (KIX) using Martin 2-0-2.

Flight Attendant

Japan Airlines flight attendant image
Japan Airlines cabin crew wears a uniform in black and red. For male flight attendants, they wear white shirt, white suit, tie and black trousers. For female flight attendants, they wear black dress, red belt, scarf with stockings. The design itself has been perfectly laid out, making it easier for the crew to move around the cabin while serving the passengers.


Japan Airlines fleet image
Japan Airlines operates using a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A350-900 1
Boeing 737-800 50
Boeing 767-300 6
Boeing 767-300ER 29
Boeing 777-200 12
Boeing 777-200ER 11
Boeing 777-300 4
Boeing 777-300ER 13
Boeing 787-8 25
Boeing 787-9 17

Call Center

If you have questions for the airline or are facing problems in the airport such as lost baggage or cancelled flights, you can directly contact the airline. To contact the airline is by sending an email to The Japan Airlines call center can be contacted on one of the following phone numbers :
Country Phone
Brazil +55 800-892-2203
USA +1-5029-17-777
Singapore 800-852-6432
Japan +81 3 5460 3109

Live Chat

Japan Airlines customer service does not provide live chat.

Facilities and Services

Japan Airlines


Cabin Baggage

Passengers using the service of Japan Airlines are given a cabin baggage allowance included in their ticket fare. The the max dimension of the luggage put in the cabin is 45 cm x 35 cm x 20 cm (L x W x H), while max weight of the luggage is 10 kg.

Checked Baggage

Japan Airlines gives free checked baggage allowance for the passengers. Passengers are allowed to bring up to 20 kg of baggage on domestic flight, and 23 kg on international route.

Excess Baggage

Extra checked baggage allowance can be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Japan Airlines Economy Class seat image

Economy Class

The standard seat size of the Japan Airlines Economy Class is 17,5 inch.

Japan Airlines Business Class seat image

Business Class

The size of the standard seat for the Business Class fare in Japan Airlines is 20 inch.

Japan Airlines First Class seat image

First Class

The standard seat size of the Japan Airlines First Class/Executive Class fare is 26 inch.

Inflight Comfort

Japan Airlines inflight entertainment image

Inflight Entertainment

Japan Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as video,wifi and port usb.

Inflight Free Snack

During flights with Japan Airlines free snack/beverage is available.
Japan Airlines meals menu image
Meal Order
According to the availability, passengers can order beverage to enjoy during their flight.For the airline's meals and beverages menu, click here.
Japan Airlines wifi image

Inflight Wifi

In-flight WiFi is available during flight with Japan Airlines.
Japan Airlines privilege program image

Privilege Program

Japan Airlines has a privilege program for their customers, and more detail on it can be accessed here.


Japan Airlines

Web Check-in

Through the official website of Japan Airlines, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Japan Airlines check-in counters 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Japan Airlines passengers, and may be accessed at the departure city airport according to the availability. For more information on this service, contact the airline. The check in time is 3 hours prior to the departure time.

App Check-in

This service is not available for passengers flying with Japan Airlines.

Terms and Conditions

Japan Airlines

For the complete Terms and Conditions of Japan Airlines, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule may not be made for flight tickets of Japan Airlines. For complete information on Japan Airlines flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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