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Japan Airlines

Free snack will be given on this trip
Check-in is available starting from 180 minutes
Online Check-in
Japan Airlines flight attendant image
Japan Airlines fleet image
Japan Airlines Economy Class seat image
Japan Airlines Business Class seat image
Japan Airlines First Class seat image
Japan Airlines inflight entertainment image
Japan Airlines meals menu image
Japan Airlines wifi image
Japan Airlines privilege program image

Last Updated:

Overview

Japan Airlines

Introduction

Japan Airlines (JL) is a full flight airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 10 kg and max dimension of 55 cm x 40 cm x 25 cm (L x W x H). The passengers flying international route with Japan Airlines will get free checked baggage allowance of 46 kg, while the domestic flight passengers is provided with 20 kg. Airport check in time at the airport starts from 180 minutes prior to the scheduled departure time. Check in online is available for flight with the airline on Japan Airlines official website. It can be done 1 days prior to flight departure time.

How to Book

1. Visit Airpaz.com, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete your payment through the selected payment method. 6. Find your Japan Airlines flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Japan Airlines booking on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

About

Japan Airlines

Company Profile

Japan Airlines which operates with IATA code (JL) and ICAO code JAL, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Haneda International Airport (HND), Narita International Airport (NRT), Itami Airport (ITM) and Kansai International Airport (KIX). Japan Airlines operates under Japan Airlines Co., Ltd.. The leader of the company is Yuji Akasaka. The head office for the airline is located in Japan. Japan Airlines is a part of Oneworld.

History

Japan Airlines which operates with IATA code (JL) and ICAO code (JAL) is managed by Japan Airlines Co., Ltd.. The airline was established in 1951. During the year of its establishment, Japan Airlines continued to expand its business by offering a worthwhile and enjoyable experience for their loyal customers. This airline started its operation on 25-10-1951. The first ever flight route was Tokyo (HND) - Osaka (KIX) using Martin 2-0-2.

Flight Attendant

Japan Airlines flight attendant image
Japan Airlines cabin crew wears a uniform in black and red. For male flight attendants, they wear white shirt, white suit, tie with black trousers. For female flight attendants, they wear black dress, red belt, scarf with stockings. This uniform has been perfectly laid out, making it easier for the crew to move around the cabin while serving the passengers.

Fleet

Japan Airlines fleet image
Japan Airlines has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A350-900 14
Boeing 737-800 47
Boeing 767-300ER 29
Boeing 777-200ER 5
Boeing 777-300ER 13
Boeing 787-8 25
Boeing 787-9 22

Call Center

If you have question for the airline or are facing any difficulty in the airport such as delayed flights or lost baggage, you can contact the airline. To contact the airline is by sending an email to jal_priority@jal.com. The Japan Airlines customer service can be contacted on one of the following numbers :
Country Phone
Japan 0570-025-121 / 03-6733-3062
USA & Canada 1-800-525-3663
Argentina 54-11-5984-3944
Brazil 0800-892-2203
Mexico 800-681-9230
Guam 1-866-299-0423 / 1-671-642-6431
Australia 1800-047-489 / 1800-531-870
New Zealand 0800-800-039 / 0800-441-090
Korea 02-757-1711
Singapore 800-811-0768 / 800-852-6432
Indonesia 007-803-81-1-0002 / <62>(021)5591-3388
Malaysia 1800-81-5609 / 1800-81-8674
Europe (+44) 20-7660-0349 / (+44) 20-7660-0348

Live Chat

There is no live chat service for passengers of Japan Airlines.

Facilities and Services

Japan Airlines

Baggage

Cabin Baggage

Passengers flying with Japan Airlines are given a cabin baggage allowance included in their flight tickets. The maximum weight of the luggage is 10 kg, and the maximum dimension of the luggage put in the cabin is 55 cm x 40 cm x 25 cm (L x W x H).

Checked Baggage

Japan Airlines provides free checked baggage allowance for the passengers. Passengers are allowed to check in up to 20 kg of baggage on domestic route, and 46 kg on international flights.

Excess Baggage

Extra checked baggage allowance can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Japan Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Japan Airlines is 97 cm pitch and 29 cm width.

Japan Airlines Business Class seat image

Business Class

The size of the standard seat for the Business Class in Japan Airlines is 97 cm pitch and 47 cm width.

Japan Airlines First Class seat image

First Class

The size of the standard seat for the First Class/Executive Class fare in Japan Airlines is 50 cm width.

Inflight Comfort

Japan Airlines inflight entertainment image

Inflight Entertainment

Japan Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as video,wifi and port usb.

Inflight Free Snack

Free snack/beverage is provided during flights with Japan Airlines.
Japan Airlines meals menu image
Meal Order
According to the availability, passengers can order beverage to enjoy during their flight. For the airline's meals and beverages menu, click here.
Japan Airlines wifi image

Inflight Wifi

In-flight WiFi is available during flight with Japan Airlines.
Japan Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Japan Airlines, and further information on it can be accessed here.

Check-in

Japan Airlines

Web Check-in

Passengers can check in online through the official website of Japan Airlines. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Japan Airlines opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Japan Airlines let you use kiosk check-in services for the passengers, which may be accessed at the departure city airport according to the availability. For more information on this service, contact the airline. The check in time is 3 hours prior to the scheduled flight departure time.

App Check-in

It is possible for Japan Airlines passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, download the Japan Airlines mobile application on their mobile. The check in time is 24 hours before the scheduled flight departure time.

Terms and Conditions

Japan Airlines
For further information, read the Conditions of Carriage of Japan Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may not be made for tickets of Japan Airlines. For more information on Japan Airlines ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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