Japan Airlines

Japan Airlines

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Free Cabin Baggage Allowance 10 kg

Available for Check-in Online

Check-in is available starting from 180 minutes

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Last Updated on 25 February 2022 04:36 (UTC +0)

Company Profile

Japan Airlines which operates with IATA code (JL) and ICAO code JAL, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Haneda International Airport (HND), Narita International Airport (NRT), Itami Airport (ITM) and Kansai International Airport (KIX). Japan Airlines operates under Japan Airlines Co., Ltd.. The leader of the company is Yuji Akasaka. The head office for the airline is located in Japan. Japan Airlines is a part of Oneworld.


Japan Airlines which operates with IATA code (JL) and ICAO code (JAL) is managed by Japan Airlines Co., Ltd.. The airline was established in 1951. During the year of its establishment, Japan Airlines continued to expand its business by offering a worthwhile and enjoyable experience for their loyal customers. This airline started its operation on 25-10-1951. The first ever flight route was Tokyo (HND) - Osaka (KIX) using Martin 2-0-2.

Flight Attendant

Japan Airlines cabin crew wears a uniform in black and red. For male flight attendants, they wear white shirt, white suit, tie with black trousers. For female flight attendants, they wear black dress, red belt, scarf with stockings. This uniform has been perfectly laid out, making it easier for the crew to move around the cabin while serving the passengers.


Japan Airlines has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A350-900 14
Boeing 737-800 47
Boeing 767-300ER 29
Boeing 777-200ER 5
Boeing 777-300ER 13
Boeing 787-8 25
Boeing 787-9 22

Call Center

If you have question for the airline or are facing any difficulty in the airport such as delayed flights or lost baggage, you can contact the airline. To contact the airline is by sending an email to jal_priority@jal.com. The Japan Airlines customer service can be contacted on one of the following numbers :
Country Phone
Japan 0570-025-121 / 03-6733-3062
USA & Canada 1-800-525-3663
Argentina 54-11-5984-3944
Brazil 0800-892-2203
Mexico 800-681-9230
Guam 1-866-299-0423 / 1-671-642-6431
Australia 1800-047-489 / 1800-531-870
New Zealand 0800-800-039 / 0800-441-090
Korea 02-757-1711
Singapore 800-811-0768 / 800-852-6432
Indonesia 007-803-81-1-0002 / <62>(021)5591-3388
Malaysia 1800-81-5609 / 1800-81-8674
Europe (+44) 20-7660-0349 / (+44) 20-7660-0348

Live Chat

There is no live chat service for passengers of Japan Airlines.

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