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Korean Air logo

Korean Air

Check-in is available starting from 120 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: June 25, 2020 6:44 AM

Overview

Korean Air

Introduction

Korean Air (KE) is a full flight airline operating domestic & international routes. The cabin baggage allowance given by this airline is 10 kg and maximum dimension of 40 cm x 20 cm x 55 cm (L x W x H). The international route fare includes checked baggage allowance of 23 kg while the domestic route fare includes checked baggage allowance of 20 kg. Passengers can start checking in at the airport 120 minutes prior to the flight departure time. Check in online is available for flight with the airline on Korean Air official website. It can be processed 2 days before scheduled flight departure time.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete your payment through the selected payment method. 6. Receive your Korean Air flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Korean Air ticket booking on Airpaz can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Korean Air

Company Profile

Korean Air which operates with IATA code (KE) and ICAO code KAL, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Incheon International Airport (ICN) and Gimpo International Airport (GMP). Although the airline operates using the name Korean Air, it operates under Korean Air Lines Co Ltd. The company is lead by the CEO, Cho Won Tae. The address of the head office is South Korea. Korean Air is a member of the Skyteam.

History

Korean Air operating with IATA code (KE) and ICAO code (KAL) was established in 1962. The airline is operated under Korean Air Lines Co Ltd. During its period of development, Korean Air intended to serve more customers through the services it offers

Flight Attendant

Korean Air flight attendant image
Korean Air cabin crew wears a uniform in light beige, light blue, black. For male flight attendants, they wear white shirt, tie, black suit and black trousers. For female flight attendants, they wear light blue shirt, light beige blazer, white scarf and light beige skirt. Besides a exquisitely made uniform, Korean Air cabin crew have gained a great reputation for its excellent flight services and safety quality.

Fleet

Korean Air fleet image
Korean Air operates using a number of airplanes, all of which can be checked in the following table:
Type Quantity
Airbus A220-300 10
8
Airbus A330-200 21
10
Airbus A330-300 9
16
Airbus A380-800 6
2
Boeing 737-800 10
14
Boeing 737-900 4
26
Boeing 737-900ER 10
4
Boeing 747-400 7
12
Boeing 747-8I 2
2
Boeing 777-200ER 1
1
Boeing 777-300 5
Boeing 777-300ER
Boeing 787-9
Boeing 747-400ERF
Boeing 747-8F
Boeing 777F
Boeing BBJ1
Bombardier Global Express XRS
Gulfstream G650ER
Sikorsky S-76+
Eurocopter EC135

Call Center

If you have inquiry for the airline or are facing any issue on your flight such as delayed flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to customersvc@koreanair.com. The Korean Air contact support can be contacted on one of the following phone numbers :
Country Phone
Japan +81 088-21-2001
China +86 40065 88888
US & Canada +1-800-438-5000
South Korea (Local) 1588-2001
Indonesia +62-21-521-2180
South Korea(International) +82 21 588 20 01

Live Chat

Live chat service is not available for passengers of Korean Air.

Facilities and Services

Korean Air

Baggage

Cabin Baggage

Passengers of Korean Air are provided a cabin baggage allowance included in their flight tickets fare. The max weight of the luggage is 10 kg, and the maximum dimension of the luggage put in the overhead cabin is 40 cm x 20 cm x 55 cm (L x W x H).

Checked Baggage

Korean Air provides free checked baggage allowance for the passengers. Passengers are allowed to bring up to 20 kg of baggage on domestic flight, and 23 kg on international routes.

Excess Baggage

Extra checked baggage allowance can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Korean Air Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Korean Air is 17.2 inch.

Korean Air Business Class seat image

Business Class

The standard seat size of the Korean Air Business Class is 21 inch.

Korean Air First Class seat image

First Class

The standard seat size of the Korean Air First Class/Executive Class is 30 inch.

Inflight Comfort

Korean Air inflight entertainment image

Inflight Entertainment

Korean Air provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,music,games,magazine.

Inflight Free Snack

During flights with Korean Air free snack/beverage is provided.
Korean Air meals menu image
Meal Order
Passengers can order meal to enjoy during their flight according to the availability.For the airline's meals and beverages menu, click here.
Korean Air privilege program image

Privilege Program

Korean Air has a privilege program for their loyal customers, and more complete information on it can be accessed here.

Check-in

Korean Air

Web Check-in

Through the official website of Korean Air, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Korean Air opens 120 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Korean Air passengers, and may be accessed at the departure airport depending on the availability. For more information on this service, contact the airline. The check in time is 1 hours prior to the departure time.

App Check-in

It is possible for Korean Air passengers to check in through the airline’s official mobile (Android/iOS) app. To do this, download the Korean Air mobile application on their handphone. The check in time is 48 hours before the scheduled departure time.

Terms and Conditions

Korean Air

For further information, read the Terms and Conditions of Korean Air, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the flight tickets by directly contacting the airline. For more complete information on Korean Air flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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