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Korean Air

Check-in is available starting from 180 minutes
Online Check-in
Korean Air flight attendant image
Korean Air fleet image
Korean Air Economy Class seat image
Korean Air Business Class seat image
Korean Air First Class seat image
Korean Air inflight entertainment image
Korean Air meals menu image
Korean Air Wifi Image
Korean Air privilege program image

Last Updated:

Overview

Korean Air

Introduction

Korean Air (KE) is a full flight airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 10 kg and maximum size of 40 cm x 20 cm x 55 cm (L x W x H). The international route flight ticket fare includes checked baggage allowance of 23 kg while the domestic route flight ticket fare includes checked baggage allowance of 20 kg. Passenger can check in at the airport 180 minutes prior to the scheduled departure time. Online check in is allowed for flights with the airline on Korean Air official website. It can be processed 2 days before scheduled flight departure time.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process payment through the selected method. 6. Receive your Korean Air flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Korean Air ticket booking on Airpaz.com can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

Korean Air

Company Profile

Korean Air which operates with IATA code (KE) and ICAO code KAL, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Incheon International Airport (ICN) and Gimpo International Airport (GMP). Korean Air operates under Korean Air Lines Co., Ltd.. The leader of the company is Walter Cho. The head office for the airline is located in South Korea. Korean Air is a part of Skyteam.

History

Korean Air which operates with IATA (KE) and ICAO (KAL) runs under the management of Korean Air Lines Co., Ltd.. In 1962, this airline was established. Across the years, Korean Air has grown remarkably and continues to provide a reliable service for their loyal passengers. This airline began its operation on 01-03-1969. Korean Air has won 5-star COVID-19 Airline Safety Rating by SKYTRAX in 2021,5-star Global Airline by APEX in 2022.

Flight Attendant

Korean Air flight attendant image
Korean Air cabin crew wears a uniform in light beige, light blue, black. For male flight attendants, they wear white shirt, tie, black suit and black trousers. For female flight attendants, they wear light blue shirt, light beige blazer, white scarf with light beige skirt. This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers. Besides, it also perfectly represents the airlines brand's identity.

Fleet

Korean Air fleet image
Korean Air has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A220-300 10
Airbus A330-200 8
Airbus A330-300 21
Airbus A380-800 10
Boeing 737-800 2
Boeing 737-900 10
Boeing 737-900ER 6
Boeing 737 MAX 8 5
Boeing 747-8I 9
Boeing 777-200ER 11
Boeing 777-300 4
Boeing 777-300ER 25
Boeing 787-9 10
Airbus A321neo 1

Call Center

If you have inquiry for the airline or are facing any problem during your flight such as lost baggage or cancelled flights, you can directly contact the airline. The Korean Air customer service call center can be contacted on one of the following numbers :
Country Phone
Korea 1588-2001 / 02-2656-2001 / (+82) 2-2656-2001
Northeast Asia 1588-2001 / 02-2656-2001 / (+82) 2-2656-2001
Cambodia (+855) 87-888-386 / (+855) 23-224-047/8/9
India (+91) 124-481-5588
Indonesia (+62) 21-521-2180
Malaysia (+60) 3-2030-0200
Myanmar (+95) 94-0316-0762
Philippines (+63) 2-8789-3700 / (+63) 32-494-7673
Singapore (+65) 6796-2001
Thailand (+66) 2-620-6900
Vietnam (+84) 24-3934-7247 / (+84) 28-3824-2878
USA and Canada 1-800-438-5000 / 1-888-898-5525
Brazil 0800-3176670 / 0800-7723645
Other America Regions (+1) 213-484-1900
Europe (+33)-1-5345-3177
Australia (+61) 2-9262-6000
Guam 1-888-396-1588
New Zealand (+64) 9-914-2000
Mongolia (+976) 11-31-1100 / (+976) 11-31-7100
Russia 8-800-500-2510 / (+7) 4232-433-444
Uzbekistan (+998) 78-129-2001
Egypt (+20) 2-2576-4100
Israel 180-940-1216
The United Arab Emirates 800-017-8627

Live Chat

Another alternative is to go to their live chat page here.

Facilities and Services

Korean Air

Baggage

Cabin Baggage

Passengers flying with Korean Air are given a cabin baggage allowance included in their flight tickets fare. The the max dimension of the baggage put in the overhead cabin is 40 cm x 20 cm x 55 cm (L x W x H), and maximum weight of the baggage is 10 kg.

Checked Baggage

Free checked baggage allowance is available for the passengers flying on Korean Air. Passengers are allowed to bring up to 20 kg of luggage on domestic route, and 23 kg on international flight.

Excess Baggage

Excess checked baggage allowance weight cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Korean Air Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Korean Air is 28"-32" pitch and 17"-18.5" width.

Korean Air Business Class seat image

Business Class

The size of the standard seat for the Business Class in Korean Air is 36"-38" pitch and 22" width.

Korean Air First Class seat image

First Class

The standard seat size of the Korean Air First Class/Executive Class is 60" pitch and 22" width.

Inflight Comfort

Korean Air inflight entertainment image

Inflight Entertainment

Korean Air provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movie,music,games,magazine.

Inflight Free Snack

During flights with Korean Air free snack/beverage is not provided.
Korean Air meals menu image
Meal Order
According to the availability, passengers can order food to enjoy during their flight. For the airline's meals and beverages menu, click here.
Korean Air Wifi Image

Inflight Wifi

Korean Air provides in-flight WiFi for the passengers.
Korean Air privilege program image

Privilege Program

Privilege program is available for the loyal customers of Korean Air, and further information on it can be accessed here.

Check-in

Korean Air

Web Check-in

Passengers can do web check in through the official website of Korean Air. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Korean Air opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Korean Air passengers, and may be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline. The check in time is 1 hours prior to the scheduled flight departure time.

App Check-in

It is possible for Korean Air passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Korean Air mobile application on their gadget. The check in time is 48 hours before the scheduled departure time.

Terms and Conditions

Korean Air
For further information, read the Terms and Conditions of Korean Air, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule may not be made for flight tickets of Korean Air. For further information on Korean Air tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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