Korean Air (KE)
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Carry-on Items allowed
55(A) X 20(B) X 40(C) cm Up to 55cm in width, 20cm in height and 40cm in depth including the handle and wheels.
or a total sum of less than 115cm per piece
Additional carry-on allowances
One additional personal carry-on item — laptop, briefcase, handbag — is permitted for Economy Class. (Total weight of carry-on bag and additional allowance should not exceed 12kg.)
Free Baggage Allowances
Free baggage allowances regarding size, weight, and quantity of baggage vary with passenger itineraries, seating classes, and SKYPASS membership grades.
The maximum size (width + heights + depth) is 158cm/62in and the maximum weight per bag is 23kg/ 50lb or 32kg/70lb depending on your ticket class and itineraries. Bags between 23 and 32kg (51–70lb) may incur additional charges depending on your allowance. You may find your free baggage allowance on your right side.
For the safety of the baggage handlers, some countries might restrict any items that exceeds the maximum weight and/or size (width + height + depth) for a single piece, 32kg/70lb, 158cm/62in regardless of seat class and/or extra baggage payment.
Fees vary depending on departure country and destination.
Departures from Korea will have KRW as standard, while departures from the U.S. use USD , departures from Canada use CAD prices and departures from Indonesia use IDR prices. Departures from other countries will use USD standard price converted based on the exchange rate of the day.
More information of Free Baggage Allowance, click here
Transporting Sports Equipment
- Any item over 23 kg (50 lb) will be charged an overweight fee.
- Any item over 158 cm (62 in) will be charged an oversize fee.
(For details, please refer to each item listed on the right.)
- Maximum dimensions per bag, regardless of fee: Total weight, 32 kg (70 lb); total linear size(A + B + C), 277 cm (109 in).
Additional charges for checked items
If your overall baggage count, including sports equipment, exceeds the free allowance provided by your fare type, an extra piece fee will apply.
Check in Information of Korean Air
Check-In Closing and Boarding
Domestic flight: 20 minutes prior to scheduled departure.
International flight: 40 minutes prior to scheduled departure.
* Because of heightened security at airports in North America, Europe, the Middle East and Africa, check-in will close 60 minutes prior to a flight's scheduled departure.
* Closing time may vary according to each airline’s policy. For a codeshare flight, please refer to the operating carrier's information.
Web check in Availablehere
Passengers traveling on Korean Air flights with a valid e-Ticket
Domestic Flights: 48 hours ~ 40 minutes before departure
International Flights: 48 hours ~ 1 hour before departure
(USA/Canada/UK Flights : 24 hours ~ 1 hour before departure)
Service Centers of Korean Air
|Region||Telephone Number||Service Languages||Hours of Operation|
|Korea||1588-2001 / +82-2-2656-2001|
|Japan||0088-21-2001 (Toll-free)/ (06) 6264-3311|
|China||40065-88888 Hong Kong(Cantonese): +852-2366-2001||Korean, English, Japanese, Chinese||Japanese: 08:00~19:00 (Japan Standard Time). Chinese(Mandarin): 07:00~19:00 (China Standard Time). Hong Kong(Cantonese): 09:00~18:00 (Closed on weekends & public holiday). French, German, Italian, Spanish: 08:30~17:30 Weekdays (Central European Time)|
|The Americas||US & Canada: 1-800-438-5000 (Toll-free) 1-888-898-5525 (Text Telephone, Toll-free) Brazil:0800-6060777 (Toll-free) 0800-7723645 (Text Telephone, Toll-free) Others:+1-213-484-1900|
|Europe||(Toll free by country) Austria:0800-296-789. Belgium:00800-0656-2001 / 0800-11662. Czech:800-142-543. Slovakia:0800-142-543. Denmark:00800-0656-2001 / 800-15555. Finland:00800-0656-2001. France:00800-0656-2001 / 0800-916-000. Germany:00800-0656-2001. Greece:00800-353-12010. Hungary:06800-11342. Ireland:00800-0656-2001. Israel:180-945-2005. Luxembourg:00800-0656-2001. Netherlands:0800-022-2010. Norway:00800-0656-2001. Poland:00800-353-1246. Portugal:0800-853-014. Spain:900-973-533. Sweden:00800-0656-2001. Switzerland:00800-0656-2001 / 0800-557-344. Turkey:00800-353-90008. U.K:00800-0656-2001 / 0800-413-000. * Where toll free is not available: +33-1-5345-3177||Korean, English, Japanese, Chinese, French, German, Italian, Spanish|
|Italy:800-874-488||Korean, English, French, German, Italian, Spanish||08:30~17:30 Weekdays (Central European Time)|
|Others||Contact Us||Depends on region and branch.||Depends on region and branch.|
Korean Air flights schedule click here
Economy Class In-flight Meals
- Varied Food Offerings, Including Traditional Korean Food
- Snack Service
- Selected Wine Service