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LOT Polish Airlines logo

LOT Polish Airlines

Check-in is available starting from 120 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: June 24, 2020 5:21 AM


LOT Polish Airlines


LOT Polish Airlines (LO) is a full flight airline operating domestic & international routes. The cabin baggage allowance given by this airline is 8 kg and maximum size of 40 cm x 23 cm x 55 cm (L x W x H). The passengers flying international route with LOT Polish Airlines will get checked baggage allowance of 23 kg. Passenger can start checking in at the airport 120 minutes before the scheduled departure time. Check in online is possible for flights with the airline on LOT Polish Airlines official website page. It can be processed 1 days prior to departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete payment through the selected method. 6. Get your LOT Polish Airlines flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your LOT Polish Airlines ticket booking on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.


LOT Polish Airlines

Company Profile

LOT Polish Airlines which operates with IATA code (LO) and ICAO code LOT, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Warsaw Chopin Airport. Although the airline operates using the name LOT Polish Airlines, it is the trade name for Polskie Linie Lotnicze LOT S.A.. The company is lead by the CEO, Rafal Milczarski. The address of the head office is Polandia. LOT Polish Airlines is a part of Star Alliance.


LOT Polish Airlines operating with IATA code (LO) and ICAO code (LOT) is managed by Polskie Linie Lotnicze LOT S.A.. The airline was established in 1928. Throughout its journey, LOT Polish Airlines aimed to serve their loyal passengers by innovating its services. This airline was first flown on 05-01-1929. LOT Polish Airlines has been awarded Fly Quiet - 2018,A Trustworthy Brand (Marka Godna zaufania) - 2018,The Best Eastern European Airline - 2019. The milestone that has been accomplished by the airline is 2.3 million passengers carried over the year (end of 1989).

Flight Attendant

LOT Polish Airlines flight attendant images
LOT Polish Airlines cabin crew wears a uniform that is dominated by Black. For male flight attendants, they wear Suit with Pants. For female flight attendants, they wear Blazer with Skirt. Apart from a perfectly made uniform, LOT Polish Airlines cabin crew have earned a great reputation for its excellent flight services and safety quality.


LOT Polish Airlines fleet image
LOT Polish Airlines has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A320-200 4
Boeing 737-700 1
Boeing 737-800 7
Boeing 737 MAX 8 5
Boeing 787-8 8
Boeing 787-9 7
Bombardier CRJ900ER 1
De Havilland Dash 8 Q400 12
Embraer 170 6
Embraer 175 12
Embraer 190 4
Embraer 195 15

Call Center

If you have any question for the airline or are facing any issue during your flight such as lost baggage or delayed flights, you can directly contact the airline. The LOT Polish Airlines call center can be contacted on one of the following numbers :
Country Phone
Armenia 48225777755
Australia 1300781747
Belarus +48 22 577 77 55
Belgium +32 22007591
Bulgaria +35929874562
Canada + 1 416 236 42 42
China + 86 10 65 61 00 91
Croatia +385 800 98 90 28
Cyprus +357 77788697
Czech Republic +420 239018293
Denmark +45 43310442
Eqypt +48 22 577 77 55
Estonia +372 88 408 99
Finland +358 969379036
France +33 155698083
Georgia +995 322421163
Germany +49 69 153253324
Great Britain + 0844 249 2360
Greece +30 2130382141
Hungary +36 17789569
India +91 124 4670500
Ireland +48 22 577 77 55
Israel +972 37217931
Italy +39 0287103679
Japan +81 3 6362 8079
Kazakhstan 88005557097
Latvia +371 66164011
Lebanon +1 8558893007
Lithuania +370 52111767
Luxembourg +352 3420808723
Malaysia +603 2148 8033
Moldova 80061207
Montenegro +48 22 577 7755
Netherlands +31 202013917
North Macedonia +46 858770447
Norway +47 24055067
Poland +48 22 577 77 55
Portugal 800785122
Romania +40 373788254
Rusia +7 4999512602
Serbia +381 800190979
Singapore +65 66222094
Slovakia +421 268622716
Slovenia +386 18888822
South Korea (+82) 02-2023-5706
Spain +34 918368553
Sri Lanka +94 112029122
Sweden +46 858770447
Switzerland +41 227614249
Thailand +662 231 6481
Turkey + 48 22 577 77 55
Ukraine +48 22 577 77 55
USA + 1 212 789 09 70

Live Chat

Another way is to access their live chat page here.

Facilities and Services

LOT Polish Airlines


Cabin Baggage

Passengers using the service of LOT Polish Airlines are given a cabin baggage allowance included in their ticket fare. The the maximum size of the baggage put in the cabin is 40 cm x 23 cm x 55 cm (L x W x H), while maximum weight of the luggage is 8 kg.

Checked Baggage

Free checked baggage allowance is available for the passengers flying on LOT Polish Airlines. Passengers flying domestic route do not get free checked baggage allowance, but passengers on international route will have 23 kg free checked baggage allowance.

Excess Baggage

Extra checked baggage allowance cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


LOT Polish Airlines economy seat images

Economy Class

The standard seat size of the LOT Polish Airlines Economy Class is 32" seat pitch.

LOT Polish Airlines business seat images

Business Class

The standard seat size of the LOT Polish Airlines Business Class is 78" seat pitch.

Inflight Comfort

LOT Polish Airlines entertaiment images

Inflight Entertainment

LOT Polish Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as Movie,Music,Game.

Inflight Free Snack

Free snack/beverage is available during flights with LOT Polish Airlines.
LOT Polish Airlines menu meals images
Meal Order
Passengers can order food to enjoy during their flight according to the availability.For the airline's beverages and meals menu, click here.
LOT Polish Airlines privilege program images

Privilege Program

LOT Polish Airlines has a privilege program for their customers, and further detail on it can be checked here.


LOT Polish Airlines

Web Check-in

Passengers can do web check in through the official website of LOT Polish Airlines. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the LOT Polish Airlines check-in counters 120 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

LOT Polish Airlines let you use kiosk check-in services for the passengers, which can be accessed at the departure city airport depending on the availability. For further information on this service, contact the airline call center. The check in time is 2 hours prior to the scheduled flight departure time.

App Check-in

It is possible for LOT Polish Airlines passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, download the LOT Polish Airlines mobile application on their mobile. The check in time is 24 hours before the scheduled departure time.

Terms and Conditions

LOT Polish Airlines

For the complete Conditions of Carriage of LOT Polish Airlines, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the ticket by directly contacting the airline. For further information on LOT Polish Airlines ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

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