Hebei Airlines

Free snack will be given on this trip
Check-in is available starting from 150 minutes
Online Check-in
Hebei Airlines flight attendant image
Hebei Airlines fleet image
Hebei Airlines Economy Class seat image
Hebei Airlines meals menu image
Hebei Airlines privilege program image

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Hebei Airlines


Hebei Airlines (NS) is a low cost carrier airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 5 kg and maximum dimension of 20 cm × 40 cm × 55 cm (L x W x H). The international route fare includes free checked baggage allowance of 23 kg while the domestic route flight ticket fare includes free checked baggage allowance of 20 kg. Passenger can start checking in at the airport 150 minutes prior to the scheduled flight departure time. Check in online is available for flight on Hebei Airlines official website page. It can be done 1 days prior to departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected method. 6. Receive your Hebei Airlines flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Hebei Airlines ticket on Airpaz.com can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.


Hebei Airlines

Company Profile

Hebei Airlines which operates with IATA code (NS) and ICAO code HBH, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Shijiazhuang Zhengding International Airport (SJW). Hebei Airlines operates under Hebei Airlines Co Ltd. The leader of the company is Luo Zhanling. The address of the head office is China. Hebei Airlines is a part of the ch-aviation.


Hebei Airlines which operates with IATA code (NS) and ICAO code (HBH) runs under the management of Hebei Airlines Co Ltd. In 2010, this airline was founded. Throughout its journey, Hebei Airlines has grown remarkably and keep maintaining a reliable service for their passengers. This airline began its operation on 29-06-2010.

Flight Attendant

Hebei Airlines flight attendant image
Hebei Airlines cabin crew wears a uniform that is dominated by red and white. For male flight attendants, they wear white shirt and red vest with red trousers. For female flight attendants, they wear white shirt, red vest, and scarf with red skirt, stockings. The design itself was beautifully laid out, making the crew look more dashing.


Hebei Airlines fleet image
Hebei Airlines has a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Boeing 737-700 2
Boeing 737-800 21
Embraer ERJ-190 6

Call Center

If you have inquiry for the airline or are facing problems during your flight such as lost baggage or delayed flights, you can contact the airline. To contact the airline is by sending an email to hbhkts@hbhk.com.cn. The Hebei Airlines customer service can be contacted on one of the following numbers :
Country Phone
China +86 311 96 699

Live Chat

Hebei Airlines customer service does not provide live chat.

Facilities and Services

Hebei Airlines


Cabin Baggage

Passengers using the service of Hebei Airlines are given a cabin baggage allowance included in their ticket fare. The maximum weight of the luggage is 5 kg, and the max dimension of the luggage put in the cabin is 20 cm × 40 cm × 55 cm (L x W x H).

Checked Baggage

Hebei Airlines provides free checked baggage allowance for the passengers. Passengers are allowed to bring up to 20 kg of luggage on domestic flight, and 23 kg on international route.

Excess Baggage

Excess checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Hebei Airlines Economy Class seat image

Economy Class

The standard seat size of the Hebei Airlines Economy Class fare is 17 inch.

Inflight Comfort


Inflight Entertainment

Hebei Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as magazine.

Inflight Free Snack

During flights with Hebei Airlines free snack/beverage is provided.
Hebei Airlines meals menu image
Meal Order
Passengers can order food to enjoy in their flight according to the availability. For the airline's meals and beverages menu, click here.
Hebei Airlines privilege program image

Privilege Program

Hebei Airlines has a privilege program for their loyal customers, and more complete information on it can be accessed here.


Hebei Airlines

Web Check-in

Passengers can check in online through the official website of Hebei Airlines. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Hebei Airlines check-in counters 150 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Hebei Airlines does not provide kiosk check in services for the passengers.

App Check-in

It is possible for Hebei Airlines passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, the passengers should download the Hebei Airlines mobile application on their mobile phone. The check in time is 24 hours before the departure time.

Terms and Conditions

Hebei Airlines
For further information, read the Conditions of Carriage of Hebei Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule cannot be made for flight ticket of Hebei Airlines. For more information on Hebei Airlines flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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