Introduction

Air New Zealand (NZ) is a full flight airline operating domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum dimension of 46.5" (L + W + H). Free checked baggage allowance is not included in the ticket. Passenger can check in at the airport 180 minutes prior to the flight departure time. Online check in is possible for flight on Air New Zealand official website page. It can be processed 1 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Process payment through the selected method. 6. Get your Air New Zealand flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Air New Zealand ticket on Airpaz.com can be processed via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

Company Profile

Air New Zealand which operates with IATA code (NZ) and ICAO code ANZ, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Auckland Airport (AKL), Christchurch Airport (CHC) and Wellington Airport (WLG). Air New Zealand operates under Air New Zealand Limited. The company is lead by the CEO, Greg Foran. The address of the head office is New Zealand. Air New Zealand is a part of Star Alliance.

History

Air New Zealand operating with IATA (NZ) and ICAO (ANZ) runs under the management of Air New Zealand Limited. In 1940, this airline was established. During its period of development, Air New Zealand continues to improve its business by offering a worthwhile and enjoyable service for their customers. This airline started its operation on 01-04-1965. Air New Zealand has won World Travel Awards 2018,Skytrax World Airline Awards 2018,2019 ‒ Diversity & Inclusion Team Award - IATA Diversity & Inclusion Awards,2019 ‒ Cultural Celebration Award - Diversity Works New Zealand,2019 ‒ Best Economy Class in the South Pacific - Tripadvisor Travellers Choice Awards,2019 ‒ Best Premium Economy Class in the South Pacific - Tripadvisor Travellers Choice Awards,2019 ‒ Best Business Class in the South Pacific - Tripadvisor Travellers Choice Awards,2019 ‒ Best Premium Economy in the World - Tripadvisor Travellers Choice Awards,2019-2021 ‒ Number One Corporate Reputation in New Zealand - Colmar Brunton Reputation Index,2019 ‒ Number One Corporate Reputation in Australia - Australian Corporate Reputation Index,2019 ‒ ATW Passenger Experience Achievement Award - Skycouch™ infant pod,2019 ‒ Best Product or Service - Economy Skycouch™ - APEX Awards,2019 ‒ Sustainable Business Leadership award - Deloitte Top 200,2019 ‒ Tourism Sustainability Business Excellence - New Zealand Tourism Awards,2019 ‒ South Pacific Regional Passenger Choice Award™ - Future Travel Experience Airline Passenger Experience Association (APEX) Asia Awards,2020 ‒ Airline of the Year - AirlineRatings.com,2020 ‒ Number One Corporate Reputation in Australia - The RepTrak Company,2021 ‒ Number One Corporate Reputation in New Zealand - The RepTrak Company,2021 ‒ Best Long-Haul Airline Pacific, Best Premium Economy and Best Economy - AirlineRatings.com.

Flight Attendant

Air New Zealand cabin crew wears a uniform in pink, black and white. For male flight attendants, they wear stripe white shirt, black suit, black vest and tie and black trouser. For female flight attendants, they wear twilight pink dress with the heritage of Air New Zealand pattern with black stocking. Apart from a perfectly made uniform, Air New Zealand cabin crew have gained a great reputation for its excellent flight services.

Fleet

Air New Zealand has a number of airplanes, all of which can be seen in the following table:

Type	Quantity
de Havilland Q300	23
ATR 72-600	29
Airbus A320neo / Airbus A321neo	13
Airbus A320-200	18
Boeing 787-9	14
Boeing 777-300ER	1

Call Center

If you have inquiry for the airline or are facing any issue during your flight such as lost baggage or delayed flights, you can contact the airline. One of the ways to contact the airline is by sending an email to helpandsupport@airnz.co.nz. The Air New Zealand customer service can be contacted on one of the following phone numbers :

Country	Phone
New Zealand	0800 737 000
International	(+64) 9 357 3000

Live Chat

Another alternative is to go to their live chat page here.

Baggage

Web Check-in

Through the official website of Air New Zealand, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Air New Zealand check-in counters 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Air New Zealand provides kiosk check-in services for the passengers, that may be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline call center. The check in time is 3 hours before the scheduled flight departure time.

App Check-in

It is possible for Air New Zealand passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the Air New Zealand mobile application on their mobile. The check in time is 24 hours before the scheduled departure time.

Fare Rules