Air New Zealand

Free snack will be given on this trip
Check-in is available starting from 120 minutes
Online Check-in
Air New Zealand flight attendant image
Air New Zealand fleet image
Air New Zealand Economy Class seat image
Air New Zealand Business Class seat image
Air New Zealand inflight entertainment image
Air New Zealand meals menu image
Air New Zealand wifi image
Air New Zealand privilege program image

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Overview

Air New Zealand

Introduction

Air New Zealand (NZ) is a full flight airline operating domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum dimension of 46.5" (L + W + H). Free checked baggage allowance is not included in the ticket. Passenger can check in at the airport 180 minutes prior to the flight departure time. Online check in is possible for flight on Air New Zealand official website page. It can be processed 1 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Process payment through the selected method. 6. Get your Air New Zealand flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Air New Zealand ticket on Airpaz.com can be processed via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Air New Zealand

Company Profile

Air New Zealand which operates with IATA code (NZ) and ICAO code ANZ, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Auckland Airport (AKL), Christchurch Airport (CHC) and Wellington Airport (WLG). Air New Zealand operates under Air New Zealand Limited. The company is lead by the CEO, Greg Foran. The address of the head office is New Zealand. Air New Zealand is a part of Star Alliance.

History

Air New Zealand operating with IATA (NZ) and ICAO (ANZ) runs under the management of Air New Zealand Limited. In 1940, this airline was established. During its period of development, Air New Zealand continues to improve its business by offering a worthwhile and enjoyable service for their customers. This airline started its operation on 01-04-1965. Air New Zealand has won World Travel Awards 2018,Skytrax World Airline Awards 2018,2019 ‒ Diversity & Inclusion Team Award - IATA Diversity & Inclusion Awards,2019 ‒ Cultural Celebration Award - Diversity Works New Zealand,2019 ‒ Best Economy Class in the South Pacific - Tripadvisor Travellers Choice Awards,2019 ‒ Best Premium Economy Class in the South Pacific - Tripadvisor Travellers Choice Awards,2019 ‒ Best Business Class in the South Pacific - Tripadvisor Travellers Choice Awards,2019 ‒ Best Premium Economy in the World - Tripadvisor Travellers Choice Awards,2019-2021 ‒ Number One Corporate Reputation in New Zealand - Colmar Brunton Reputation Index,2019 ‒ Number One Corporate Reputation in Australia - Australian Corporate Reputation Index,2019 ‒ ATW Passenger Experience Achievement Award - Skycouch™ infant pod,2019 ‒ Best Product or Service - Economy Skycouch™ - APEX Awards,2019 ‒ Sustainable Business Leadership award - Deloitte Top 200,2019 ‒ Tourism Sustainability Business Excellence - New Zealand Tourism Awards,2019 ‒ South Pacific Regional Passenger Choice Award™ - Future Travel Experience Airline Passenger Experience Association (APEX) Asia Awards,2020 ‒ Airline of the Year - AirlineRatings.com,2020 ‒ Number One Corporate Reputation in Australia - The RepTrak Company,2021 ‒ Number One Corporate Reputation in New Zealand - The RepTrak Company,2021 ‒ Best Long-Haul Airline Pacific, Best Premium Economy and Best Economy - AirlineRatings.com.

Flight Attendant

Air New Zealand flight attendant image
Air New Zealand cabin crew wears a uniform in pink, black and white. For male flight attendants, they wear stripe white shirt, black suit, black vest and tie and black trouser. For female flight attendants, they wear twilight pink dress with the heritage of Air New Zealand pattern with black stocking. Apart from a perfectly made uniform, Air New Zealand cabin crew have gained a great reputation for its excellent flight services.

Fleet

Air New Zealand fleet image
Air New Zealand has a number of airplanes, all of which can be seen in the following table:
Type Quantity
de Havilland Q300 23
ATR 72-600 29
Airbus A320neo / Airbus A321neo 13
Airbus A320-200 18
Boeing 787-9 14
Boeing 777-300ER 1

Call Center

If you have inquiry for the airline or are facing any issue during your flight such as lost baggage or delayed flights, you can contact the airline. One of the ways to contact the airline is by sending an email to helpandsupport@airnz.co.nz. The Air New Zealand customer service can be contacted on one of the following phone numbers :
Country Phone
New Zealand 0800 737 000
International (+64) 9 357 3000

Live Chat

Another alternative is to go to their live chat page here.

Facilities and Services

Air New Zealand

Baggage

Cabin Baggage

Passengers of Air New Zealand are provided a cabin baggage allowance included in their flight tickets. The the maximum dimension of the luggage put in the overhead cabin is 46.5" (L + W + H), while max weight of the luggage is 7 kg.

Checked Baggage

Air New Zealand does not give free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance weight can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Air New Zealand Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Air New Zealand is 29"-34" seat pitch and 17"-18" seat width.

Air New Zealand Business Class seat image

Business Class

The size of the standard seat for the Business Class in Air New Zealand is 41"-85" seat pitch and 21"-24" seat width.

Inflight Comfort

Air New Zealand inflight entertainment image

Inflight Entertainment

Air New Zealand provides services and in-flight entertainment for the passengers while flying on their aircraft, such as films,music,multi-player games.

Inflight Free Snack

During flights with Air New Zealand free snack/beverage is provided.
Air New Zealand meals menu image
Meal Order
According to the availability, passengers can order food to enjoy during their flight. For the airline's meals and beverages menu, click here.
Air New Zealand wifi image

Inflight Wifi

In-flight WiFi is available during flight with Air New Zealand.
Air New Zealand privilege program image

Privilege Program

Air New Zealand has a privilege program for their customers, and more complete information on it can be checked here.

Check-in

Air New Zealand

Web Check-in

Through the official website of Air New Zealand, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Air New Zealand check-in counters 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Air New Zealand provides kiosk check-in services for the passengers, that may be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline call center. The check in time is 3 hours before the scheduled flight departure time.

App Check-in

It is possible for Air New Zealand passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the Air New Zealand mobile application on their mobile. The check in time is 24 hours before the scheduled departure time.

Terms and Conditions

Air New Zealand
For the complete Terms and Conditions of Air New Zealand, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for ticket of Air New Zealand. For more information on Air New Zealand tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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