Find and Book Cheap Air New Zealand (NZ) Flight Tickets

Information About Air New Zealand

Getting to know your airline before you fly is always a smart move. It helps you travel with confidence and know exactly what to expect. Air New Zealand is a full service carrier that's been operating domestic and international routes since 1940, with its head office based in New Zealand. Across the aviation industry, Air New Zealand is officially recognized by its IATA code (NZ) and its ICAO code (ANZ), the standard identifiers used for bookings, check-in, and flight tracking worldwide. Below, you'll find all the essential details, from codes and routes key facts, to help you plan and book your next trip with complete confidence.

Hub and Operations

Air New Zealand operates domestic and international flights from its main hub at Auckland Airport (AKL), Christchurch International Airport (CHC), Wellington International Airport (WLG), with its head office based in New Zealand. The full list of destinations and current schedules are available when you search for a flight on Airpaz.

Awards and Recognition

Air New Zealand has earned recognition across the industry for its commitment to excellence. The following awards reflect this reputation:

• 2025 Skytrax Best Premium Economy Class Onboard Catering in Australia & Pacific
• 2025 Skytrax Best Business Class Lounge in Australia & Pacific
• 2026 APEX Best South Pacific - Best Overall Airline
• 2026 APEX Five Star Global

Baggage

Seating

Air New Zealand offers seating across multiple cabin classes, with comfort and configuration varying by aircraft type and route. Select your flight to view the seating available for your booking.

Economy Class Seats

Economy class seats offer 29"-34" seat pitch and 17"-18" seat width. Seat features and configuration may vary by aircraft type and route.

Business Class Seats

For travellers seeking extra space and premium service, business class seats offer 41"-85" seat pitch and 21"-24" seat width, paired with elevated services and amenities.

In-Flight Meals

Air New Zealand offers in-flight meals on board. Menu options may vary by route, fare type, or flight duration.

In-Flight Entertainment

In-flight entertainment on Air New Zealand is available. Where available, entertainment options include films, music, multi-player games.

Stay Connected with Wi-Fi

Air New Zealand offers in-flight Wi-Fi on select aircraft and routes. Availability and pricing may vary. Check with cabin crew or the airline before booking.

Check-in

Below are the check-in methods available for Air New Zealand flights. Availability may vary by airport, route, or fare type.

Important Travel Information

• Arrive at the airport early enough to complete check-in, security screening, and any required immigration procedures.
• Check the check-in counter and boarding gate cut-off times for your route before heading to the airport.
• Bring all valid travel documents — your flight ticket, a government-issued ID, and your passport (with any required visas) for international travel.
• Entry requirements can change without notice. Check your destination's visa, health, and entry requirements well in advance of your departure date.
• Follow Air New Zealand's baggage allowance rules. See the Facilities and Services section for cabin baggage details.
• Fare types come with different rules for baggage, seat selection, meals, and flexibility. Review the fare conditions shown at checkout before completing your booking.
• In the event of a schedule change, delay, or cancellation initiated by Air New Zealand, the airline's own operational policies apply. Airpaz will assist with notifications and coordination wherever possible, but final decisions regarding rebooking, refunds, or compensation rest with the airline.

Onboard Rules

• Every passenger must occupy the seat assigned during check-in.
• Carry-on baggage must be stored in the overhead compartment or under the seat in front of you.
• Mobile phones and electronic devices must be switched off or set to flight mode, especially during take-off and landing.
• Fasten your seatbelt, fold the tray table, return your seat to upright, and open the window shade during take-off and landing.
• Smoking, including e-cigarettes and vaping, is strictly prohibited anywhere on the aircraft throughout the flight.
• Follow all instructions from Air New Zealand crew and onboard safety announcements at all times.

How to Manage Your Booking on Airpaz

1. Log in to your Airpaz account.
2. Go to Order section to find your flight.
3. Select your booking to view your e-ticket, itinerary, and payment details.
4. To request a refund or reschedule, choose the option shown and follow the steps.
5. Provide the requested information and confirm your submission.
6. Track the status of your request from the same page.