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Asiana Airlines logo

Asiana Airlines

Check-in is available starting from 180 minutes

Online Check-in

Last Updated: June 25, 2020 7:02 AM

Overview

Asiana Airlines

Introduction

Asiana Airlines (OZ) is a full flight airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 10 kg and max dimension of 55 cm x 20 cm x 40 cm (L x W x H). The international route flight ticket fare includes free checked baggage allowance of 23 kg while the domestic route ticket fare includes checked baggage allowance of 20 kg. Check in time at the airport starts from 180 minutes prior to the scheduled flight departure time. Check in online is available for flight with the airline on Asiana Airlines official website. It can be processed 2 days before scheduled departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact and passenger information on the booking page. 5. Process your payment through the selected payment method. 6. Find your Asiana Airlines flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Asiana Airlines ticket booking on Airpaz can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

Asiana Airlines

Company Profile

Asiana Airlines operating with IATA code (OZ) and ICAO code AAR, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Seoul Incheon International Airport (ICN). Although the airline operates using the name Asiana Airlines, it operates under Asiana Airlines Inc is the owner of the trade name Asiana Airlines. The company is lead by the CEO, Kim Soo-Cheon. The address of the head office is South Korea. Asiana Airlines is a part of the Star Alliance.

History

Asiana Airlines operating with IATA (OZ) and ICAO (AAR) runs under the management of Asiana Airlines Inc. In 1988, this airline was established. Across the years, Asiana Airlines is committed to satisfy more customers by innovating its services. This airline started its operation on 23-12-1988. The first ever flight route was Busan (PUS) and Gwangju (KWJ) using Boeing 737 Classic. Asiana Airlines has won Skytrax Airline Awards in 2013.

Flight Attendant

Asiana Airlines flight attendant image
Asiana Airlines cabin crew wears a uniform that is dominated by coffee brown. For male flight attendants, they wear white shirt, brown sweater, coffee brown suit, tie and coffee brown trousers. For female flight attendants, they wear brown blouse, coffee brown suit, scarf, hat and coffee brown skirt. This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers. Besides, it also represents the airlines brand's image perfectly.

Fleet

Asiana Airlines fleet image
Asiana Airlines operates using a number of airplanes, all of which can be checked in the following table:
Type Quantity
Airbus A320-200 7
Airbus A321-100 2
Airbus A321-200 16
Airbus A330-300 15
Airbus A350-900 8
Airbus A380-800 6
Boeing 747-400 2
Boeing 767-300 6
Boeing 777-200ER 9

Call Center

If you have any inquiry for the airline or are facing problems on your flight such as delayed flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to asianacs@flyasiana.com. The Asiana Airlines contact support can be contacted on one of the following numbers :
Country Phone
UK +44-207-340-1630
Indonesia +62-21-5098-6112
South Korea +82 2 2669 1166

Live Chat

Asiana Airlines customer service does not provide live chat.

Facilities and Services

Asiana Airlines

Baggage

Cabin Baggage

Passengers of Asiana Airlines are provided a cabin baggage allowance included in their ticket fare. The the max dimension of the luggage put in the cabin is 55 cm x 20 cm x 40 cm (L x W x H), while maximum weight of the baggage is 10 kg.

Checked Baggage

Free checked baggage allowance is available for the passengers flying on Asiana Airlines. Passengers are allowed to bring up to 20 kg of baggage on domestic routes, and 23 kg on international routes.

Excess Baggage

Excess checked baggage allowance weight can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Asiana Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Asiana Airlines is 18 inch.

Asiana Airlines Business Class seat image

Business Class

The size of the standard seat for the Business Class fare in Asiana Airlines is 20 inch.

Inflight Comfort

Asiana Airlines inflight entertainment image

Inflight Entertainment

Asiana Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,audio,video.

Inflight Free Snack

Free snack/beverage is not provided during flights with Asiana Airlines.
Asiana Airlines meals menu image
Meal Order
Passengers can order beverage to enjoy in their flight according to the availability.For the airline's meals and beverages menu, click here.
Asiana Airlines wifi image

Inflight Wifi

Asiana Airlines provides inflight WiFi for the passengers.
Asiana Airlines privilege program image

Privilege Program

Asiana Airlines has a privilege program for their loyal customers, and more detail on it can be read here.

Check-in

Asiana Airlines

Web Check-in

Through the official website of Asiana Airlines, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Asiana Airlines check-in counters 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Asiana Airlines let you use kiosk check-in services for the passengers, that may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service call center. The check in time is 3 hours prior to the scheduled flight departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) app is possible. To do so, the passengers should download the Asiana Airlines mobile application on their smartphone. The check in time is 48 hours before the scheduled departure time.

Terms and Conditions

Asiana Airlines

For the complete Conditions of Carriage of Asiana Airlines, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule cannot be made for flight ticket of Asiana Airlines. For further information on Asiana Airlines flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

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