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Free snack will be given on this trip
Check-in is available starting from 300 minutes
Available for Check-in Online
Aeroflot flight attendant images
Aeroflot fleet image
Aeroflot economy seat images
Aeroflot business seat images
Aeroflot entertaiment images
Aeroflot menu meals images
Aeroflot wifi images
Aeroflot privilege program images

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Aeroflot (SU) is a full flight airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 10 kg and maximum dimension of 55 cm x 40 cm x 20 cm (L x W x H). Passengers can start checking in at the airport 300 minutes prior to the flight departure time. Online check in is available for flights with the airline on Aeroflot official website. It can be done 1 days before scheduled flight departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process your payment through the selected method. 6. Get your Aeroflot flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Aeroflot ticket booking on can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.



Company Profile

Aeroflot which operates with IATA code (SU) and ICAO code AFL, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in Sheremetyevo International Airport (SVO). Aeroflot operates under PJSC Aeroflot. The company is lead by the CEO, Vitaly Savelyev. The address of the head office is Russia. Aeroflot is a member of SkyTeam.


Aeroflot which operates with IATA (SU) and ICAO (AFL) is operated under PJSC Aeroflot. In 1923, this airline was founded. Throughout the years, Aeroflot always do their best to become one of the favored airlines in the future. This airline started its operation on 15-07-1923.

Flight Attendant

Aeroflot flight attendant images
Aeroflot cabin crew wears a uniform that is dominated by for women will feature two main colors: navy blue for the winter and ‘red tangerine’ for summer versions. The men’s outfits from both winter and summer wardrobes are in navy blue. For male flight attendants, they wear suit with trousers. For female flight attendants, they wear suit and skirt. This uniform was designed perfectly, that makes it easier for the crew to move around the cabin while providing passengers’ needs.


Aeroflot fleet image
Aeroflot has a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Boeing 777-300ER 18
Boeing 737-800 47
Airbus A350-900 1
Airbus А330 19
Airbus А321 33
Airbus A320 74
Sukhoi SuperJet 100 54

Call Center

If you have inquiries for the airline or are facing any issue during your flight such as cancelled flights or lost baggage, you can contact the airline. The Aeroflot customer service call center can be contacted on one of the following numbers :
Country Phone
Austria 0 800 06 88 28
Belarus 8 820 001 107 92
Canada 866 221 72 91
China 400 819 8674
Czech Republic 800 722 143
Estonia 800 20 43
France 0 805 980 010
Germany 08 000 001 151
Greece 00 800 33 15 49 83
India 000 800 100 89 24
Ireland 1 800 882 881
Italy 800 90 5668
Japan 0053 116 0728
Latvia 80 200 921
Lithuania 8 800 00356
Netherlands 08 000 203 592
Poland 800 400 390
Russia 8-800-444-55-55
South Korea 0 808 22 02 44
Spain 900 901 528
Sweden 0 201 20 30 04
Switzerland 0 800 56 67 75
Turkey 0 811 213 00 61
United Kingdom 0 800 026 00 33
USА 1 866 879 7647
Vietnam 12 280 592

Live Chat

There is no live chat service for passengers of Aeroflot.

Facilities and Services



Cabin Baggage

Passengers flying with Aeroflot are provided a cabin baggage allowance included in their ticket fare. The max weight of the luggage is 10 kg, while the maximum size of the baggage put in the cabin is 55 cm x 40 cm x 20 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is given to the passengers flying on Aeroflot

Excess Baggage

Excess checked baggage allowance weight cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Aeroflot economy seat images

Economy Class

The size of the standard seat for the Economy Class in Aeroflot is 30" - 32" pitch and 18" width.

Aeroflot business seat images

Business Class

The size of the standard seat for the Business Class in Aeroflot is 38" pitch and 21" - 22" width.

Inflight Comfort

Aeroflot entertaiment images

Inflight Entertainment

Aeroflot provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Movies,TV Shows,Music.

Inflight Free Snack

During flights with Aeroflot free snack/beverage is provided.
Aeroflot menu meals images
Meal Order
Passengers can order beverage to enjoy in their flight according to the availability. For the airline's beverages and meals menu, click here.
Aeroflot wifi images

Inflight Wifi

Aeroflot provides in-flight WiFi for the passengers.
Aeroflot privilege program images

Privilege Program

Privilege program is available for the loyal customers of Aeroflot, and more complete information on it can be checked here.



Web Check-in

Passengers can do web check in through the official website of Aeroflot. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Aeroflot opens 300 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Aeroflot provides kiosk check-in services for the passengers, that could be accessed at the departure airport according to the availability. For further information on this service, contact the airline customer service. The check in time is 24 hours prior to the flight departure time.

App Check-in

It is possible for Aeroflot passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the Aeroflot mobile application on their handphone. The check in time is 24 hours before the departure time.

Terms and Conditions

For the complete Terms and Conditions of Aeroflot, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule can be made to the ticket by directly contacting the airline. For more complete information on Aeroflot flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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