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Urumqi Air

Check-in is available starting from 120 minutes
Available for Check-in Online
Urumqi Airlines flight attendant image
Urumqi Airlines fleet image
Urumqi Airlines Economy Class seat image
Urumqi Airlines meals menu image
Urumqi Airlines privilege program image

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Urumqi Air


Urumqi Air (UQ) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and max dimension of 20 cm × 40 cm × 30 cm (L x W x H). Free checked baggage allowance is not included in the ticket. Passenger can start checking in at the airport 120 minutes before the scheduled departure time. Online check in is possible for flight with the airline on Urumqi Air official website page. It can be processed 1 days prior to scheduled flight departure time.

How to Book

1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Process your payment through the selected payment method. 6. Get your Urumqi Air flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Urumqi Air ticket booking on can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.


Urumqi Air

Company Profile

Urumqi Air operating with IATA code (UQ) and ICAO code CUH, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Ürümqi Diwopu International Airport (URC). Urumqi Aviation Co Ltd is the owner of the trade name Urumqi Air. The company is lead by the CEO, Wu Hao. The address of the head office is China. Urumqi Air is a part of U-FLY Alliance.


Urumqi Air operating with IATA (UQ) and ICAO (CUH) was established in 2014. The airline runs under the management of Urumqi Aviation Co Ltd. Throughout the years, Urumqi Air intends to satisfy their loyal customers by expanding its services. This airline started its operation on 29-08-2014

Flight Attendant

Urumqi Airlines flight attendant image
Urumqi Air cabin crew wears a uniform that is dominated by grey and white. For male flight attendants, they wear white shirt with yellow tie and grey trousers. For female flight attendants, they wear grey shirt with (red, blue, orange) scarf and grey belt with grey skirt. This uniform was designed beautifully, making the crew look more refined.


Urumqi Airlines fleet image
Urumqi Air has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Boeing 737-800 16
Embraer 190 1

Call Center

If you have question for the airline or are facing any problem on your flight such as delayed flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to The Urumqi Air call center can be contacted on one of the following phone numbers :
Country Phone
China +86 991 9507 1059

Live Chat

There is no live chat service for passengers of Urumqi Air.

Facilities and Services

Urumqi Air


Cabin Baggage

Passengers using the service of Urumqi Air are provided a cabin baggage allowance included in their flight tickets fare. The the maximum size of the baggage put in the overhead cabin is 20 cm × 40 cm × 30 cm (L x W x H), and max weight of the luggage is 7 kg.

Checked Baggage

Urumqi Air does not provide free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance can be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Urumqi Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Urumqi Air is 18 inch.

Inflight Comfort

Inflight Free Snack

During flights with Urumqi Air free snack/beverage is not available.
Urumqi Airlines meals menu image
Meal Order
Passengers can order beverage to enjoy in their flight according to the availability. For the airline's meals and beverages menu, click here.
Urumqi Airlines privilege program image

Privilege Program

Privilege program is available for the loyal customers of Urumqi Air, and further information on it can be read here.


Urumqi Air

Web Check-in

Passengers can check in online through the official website of Urumqi Air. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Urumqi Air check-in counters 120 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Urumqi Air passengers, and may be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline customer service. The check in time is 2 hours prior to the scheduled departure time.

App Check-in

This service is not available for passengers flying with Urumqi Air.

Terms and Conditions

Urumqi Air
For the complete Terms and Conditions of Urumqi Air, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For more information on Urumqi Air tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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