Urumqi Air

Check-in is available starting from 120 minutes
Online Check-in
Urumqi Airlines flight attendant image
Urumqi Airlines fleet image
Urumqi Airlines Economy Class seat image
Urumqi Airlines meals menu image
Urumqi Airlines privilege program image

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Overview

Urumqi Air

Introduction

Urumqi Air (UQ) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 20 cm × 40 cm × 30 cm (L x W x H). checked baggage allowance is not included in the flight Airport check in time at the airport starts from 120 minutes prior to the flight departure time. Check in online is available for flights on Urumqi Air official website. It can be done 1 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz.com, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete your payment through the selected payment method. 6. Get your Urumqi Air flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Urumqi Air ticket booking on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

Urumqi Air

Company Profile

Urumqi Air operating with IATA code (UQ) and ICAO code CUH, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Ürümqi Diwopu International Airport (URC). Although the airline operates using the name Urumqi Air, it is the trade name for Urumqi Aviation Co Ltd. The leader of the company is Wu Hao. The address of the head office is China. Urumqi Air is a member of the U-FLY Alliance.

History

Urumqi Air operating with IATA (UQ) and ICAO (CUH) was founded in 2014. The airline is operated under Urumqi Aviation Co Ltd. Over time, Urumqi Air has grown remarkably and keep offering a trustworthy and credible service for their loyal customers. This airline was first flown on 29-08-2014

Flight Attendant

Urumqi Airlines flight attendant image
Urumqi Air cabin crew wears a uniform in grey and white. For male flight attendants, they wear white shirt with yellow tie and grey trousers. For female flight attendants, they wear grey shirt with (red, blue, orange) scarf and grey belt and grey skirt. Apart from a beautifully designed uniform, Urumqi Air cabin crew have gained an outstanding reputation for its excellent flight services and safety quality.

Fleet

Urumqi Airlines fleet image
Urumqi Air operates using a number of aircrafts, all of which can be checked below:
Type Quantity
Boeing 737-800 16
COMAC ARJ21 1
Embraer 190 1

Call Center

If you have inquiries for the airline or are facing issues on your flight such as lost baggage or delayed flights, you can contact the airline. One of the ways to contact the airline is by sending an email to uqfwzljd@hnair.com. The Urumqi Air call center can be contacted on one of the following phone numbers :
Country Phone
China +86 991 9507 1059

Live Chat

Live chat service is not available for passengers of Urumqi Air.

Facilities and Services

Urumqi Air

Baggage

Cabin Baggage

Passengers flying with Urumqi Air are provided a cabin baggage allowance included in their ticket fare. The maximum weight of the luggage is 7 kg, and the maximum size of the baggage put in the overhead cabin is 20 cm × 40 cm × 30 cm (L x W x H).

Checked Baggage

Urumqi Air does not give free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance weight can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Urumqi Airlines Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Urumqi Air is 18 inch.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not available during flights with Urumqi Air.
Urumqi Airlines meals menu image
Meal Order
According to the availability, passengers can order beverage to enjoy during their flight. For the airline's beverages and meals menu, click here.
Urumqi Airlines privilege program image

Privilege Program

Urumqi Air has a privilege program for their customers, and more complete detail on it can be checked here.

Check-in

Urumqi Air

Web Check-in

Passengers can check in online through the official website of Urumqi Air. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Urumqi Air check-in counters 120 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Urumqi Air let you use kiosk check-in services for the passengers, that may be accessed at the departure city airport according to the availability. For more information on this service, contact the airline. The check in time is 2 hours before the flight departure time.

App Check-in

Urumqi Air does not provide app check in services for the passengers.

Terms and Conditions

Urumqi Air
For the complete Conditions of Carriage of Urumqi Air, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For further information on Urumqi Air ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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