Air Austral

Check-in is available starting from 180 minutes
Online Check-in
Air Austral Flight Attendant Image
Air Austral Fleet Image
Air Austral Entertainment Image
Air Austral Menu Meals Image
Air Austral Privilege Program Image

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Air Austral


| The passengers flying domestic routes with Air Austral will get checked baggage allowance of 25 kg. | The international route fare includes checked baggage allowance of 23 kg

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact details on the booking page. 5. Process payment through the selected payment method. 6. Get your Air Austral flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Air Austral ticket booking on can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.


Air Austral

Company Profile

The airline serves flights to destination cities all over the world with its main hub located in Roland Garros Airport. The head office for the airline is located in France. Air Austral is a member of Vanilla.


Over the years, Air Austral is committed to satisfy their passengers through the services it provides

Flight Attendant

Air Austral Flight Attendant Image
Air Austral cabin crew wears a uniform in pink and gray. For male flight attendants, they wear white shirt with gray suit and gray cape with black tie, white shirt with gray vest and black tie with gray trousers. For female flight attendants, they wear blue shirt with pink suit and blue scarf, gray suit with gray cape and pink scarf and black skirt or black trousers, gray skirt or gray trousers. The design itself has been perfectly laid out, making it easier for the crew to move around the cabin while providing passengers’ needs.


Air Austral Fleet Image
Air Austral has a number of aircrafts, all of which can be seen below:
Type Quantity
ATR 72-500 1
Boeing 737-800 1
Boeing 777-300ER 3
Boeing 787-800 2

Call Center

If you have question for the airline or are facing any difficulty during your flight such as delayed flights or lost baggage, you can directly contact the airline. The Air Austral call center can be contacted on one of the following numbers :
Country Phone
France (+33) 825 013 012

Live Chat

Facilities and Services

Air Austral


Cabin Baggage

Passengers using the service of Air Austral are given a cabin baggage allowance included in their ticket fare

Checked Baggage

| Free checked baggage allowance is given to the passengers flying on Air Austral. Passengers flying international routes with Air Austral do not get free checked baggage allowance, but passengers on domestic route will have 25 kg free checked baggage allowance. | Air Austral gives free checked baggage allowance for the passengers. Passengers on international routes have 23 kg free checked baggage allowance, but passengers flying domestic route with Air Austral do not get checked baggage allowance. | Free checked baggage allowance is provided for the passengers flying on Air Austral

Excess Baggage

Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Inflight Comfort

Air Austral Entertainment Image

Inflight Entertainment

Inflight Free Snack

During flights with Air Austral free snack/beverage is not provided.
Air Austral Menu Meals Image
Meal Order
| Passengers can order meal to enjoy during their flight according to the availability
Air Austral Privilege Program Image

Privilege Program


Air Austral

Web Check-in

| Passengers can check in online through the official website of Air Austral

Airport Check-in

Kiosk Check-in

| Air Austral provides kiosk check-in services for the passengers, which may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service

App Check-in

| App check-in through the airline’s official mobile (Android/iOS) application is possible. To do so, the passengers should download the Air Austral mobile application on their smartphone

Terms and Conditions

Air Austral
For further information, read the Conditions of Carriage of Air Austral, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for tickets of Air Austral. For more complete information on Air Austral tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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