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Air Austral logo

Air Austral

Check-in is available starting from 180 minutes

Online Check-in

Last Updated: January 15, 2021 9:34 AM


Air Austral


Air Austral (UU) is a full flight airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 10 kg and maximum dimension of 55 cm x 45 cm x 20 cm (L x W x H). The passengers flying international route with Air Austral will get free checked baggage allowance of 23 kg, while the domestic flight passengers is provided with 25 kg. Airport check in time at the airport starts from 180 minutes prior to the departure time. Check in online is allowed for flight on Air Austral official website page. It can be processed 1 days before scheduled flight departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Complete payment through the selected method. 6. Get your Air Austral flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Air Austral ticket booking on Airpaz can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Payment Guide page.


Air Austral

Company Profile

Air Austral operating with IATA code (UU) and ICAO code REU, is a full flight airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Roland Garros Airport. Air Austral operates under Air Austral. The company is lead by the CEO, Marie Joseph Malé. The address of the head office is France. Air Austral is a part of the Vanilla.


Air Austral which operates with IATA code (UU) and ICAO code (REU) runs under the management of Air Austral. The airline was first established in 1974. Over time, Air Austral always strives to become one of the favored airlines in the future. The first ever flight route was SMS - DZA using Hawker Siddeley HS 748.

Flight Attendant

Air Austral Flight Attendant Image
Air Austral cabin crew wears a uniform that is dominated by pink and gray. For male flight attendants, they wear white shirt with gray suit and gray cape with black tie, white shirt with gray vest and black tie with gray trousers. For female flight attendants, they wear blue shirt with pink suit and blue scarf, gray suit with gray cape and pink scarf and black skirt or black trousers, gray skirt or gray trousers. Apart from a exquisitely designed uniform, Air Austral cabin crew have gained an outstanding reputation for its excellent flight services.


Air Austral Fleet Image
Air Austral has a number of airplanes, all of which can be seen below:
Type Quantity
ATR 72-500 1
Boeing 737-800 1
Boeing 777-300ER 3
Boeing 787-800 2

Call Center

If you have questions for the airline or are facing issues during your travel such as cancelled flights or lost baggage, you can directly contact the airline. The Air Austral call center can be contacted on one of the following numbers :
Country Phone
France (+33) 825 013 012

Live Chat

There is no live chat service for passengers of Air Austral.

Facilities and Services

Air Austral


Cabin Baggage

Passengers of Air Austral are provided a cabin baggage allowance included in their flight tickets fare. The max weight of the luggage is 10 kg, while the max dimension of the luggage put in the cabin is 55 cm x 45 cm x 20 cm (L x W x H).

Checked Baggage

Air Austral provides free checked baggage allowance for the passengers. Passengers are allowed to check in up to 25 kg of luggage on domestic routes, and 23 kg on international route.

Excess Baggage

Extra checked baggage allowance weight cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Air Austral Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in Air Austral is space between rows is about 83 cm.

Air Austral Business Seat Size Image

Business Class

The standard seat size of the Air Austral Business Class is reclinable up to 180° and you can convert it into a bed of 186 cm.

Inflight Comfort

Air Austral Entertainment Image

Inflight Entertainment

Air Austral provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movies,newspapers,magazines.

Inflight Free Snack

During flights with Air Austral free snack/beverage is not provided.
Air Austral Menu Meals Image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight.For the airline's beverages and meals menu, click here.
Air Austral Privilege Program Image

Privilege Program

Air Austral has a privilege program for their customers, and more complete detail on it can be read here.


Air Austral

Web Check-in

Through the official website of Air Austral, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Air Austral opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Air Austral.

App Check-in

This service is not available for passengers flying with Air Austral.

Terms and Conditions

Air Austral

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for tickets of Air Austral. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

Accepted Payment Methods: