Virgin Australia

Check-in is available starting from 180 minutes
Online Check-in
Virgin Australia Flight Attendants Uniform
Virgin Australia Airline Fleet
Virgin Australia Economy Class Seat
Virgin Australia Business Class Seat
Virgin Australia in-flight entertainment
Picture of Virgin Australia in-flight meals menu
Virgin Australia wifi image
Picture of Virgin Australia Privilege Program

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Overview

Virgin Australia

Introduction

Virgin Australia (VA) is a full flight airline flying to domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). The flight ticket fare does not include free checked baggage allowance. Check in time at the airport starts from 180 minutes prior to the scheduled flight departure time. Check in online is possible for flights with the airline on Virgin Australia official website page. It can be processed 2 days before scheduled departure time.

How to Book

1. Visit Airpaz.com, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process payment through the selected payment method. 6. Find your Virgin Australia flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Virgin Australia ticket on Airpaz can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

Virgin Australia

Company Profile

Virgin Australia which operates with IATA code (VA) and ICAO code VOZ, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Auckland Airport (AKL), Brisbane Airport (BNE), Melbourne Airport (MEL), Sydney Airport (SYD). Virgin Australia operates under Virgin Australia Airlines Pty Ltd. The leader of the company is Brett Godfrey. The address of the head office is Australia.

History

Virgin Australia which operates with IATA code (VA) and ICAO code (VOZ) is operated under Virgin Australia Airlines Pty Ltd. The airline was founded in 2000. During the year of its development, Virgin Australia has grown significantly and continues to provide a credible and trustworthy service for their passengers. This airline was first commenced on 31-08-2000. The first ever flight route was Brisbane (BNE) - Sydney (SYD) using Boeing 737-400. Virgin Australia has been awarded 2017 Best Business Class by AirlineRatings.com,Five-Star Airline Rating by Airline Passenger Experience Association (APEX) 2018.

Flight Attendant

Virgin Australia Flight Attendants Uniform
Virgin Australia cabin crew wears a uniform in red, purple, grey, black, and white. For male flight attendants, they wear a black and charcoal variation of the existing male uniform (single-breasted suit jacket and vest) to be worn with a black shirt and the existing dark purple tie. The men's suit jackets and vest will feature purple lining like the existing uniforms. and black trousers. For female flight attendants, they wear a charcoal version of the red dress, pants and one-button suit jacket options to be worn with the airline's existing dark purple and red scarf, and a newly designed red waist belt. and red skirt. The design itself has been perfectly laid out, making it easier for the crew to move around the cabin while serving the passengers.

Fleet

Virgin Australia Airline Fleet
Virgin Australia operates using a number of airplanes, all of which can be checked below:
Type Quantity
Boeing 737-800 68
Boeing 737-700 2
Airbus A320 5
Fokker 100 11

Call Center

If you have inquiries for the airline or are facing difficulties on your flight such as lost baggage or cancelled flights, you can contact the airline. The Virgin Australia customer service can be contacted on one of the following numbers :
Country Phone
Australia (+61) 13 67 89
New Zealand (+64) 0800 670 000
United States of America (+1) 1855 253 8021
China (+61) 7 3119 7048
Hong Kong (+61) 7 3119 7078
United Arab Emirates (+971) 8000 612 002
United Kingdom (+44) 0800 051 1281
Anywhere else in the world (+61) 7 3295 2296

Live Chat

There is no live chat service for passengers of Virgin Australia.

Facilities and Services

Virgin Australia

Baggage

Cabin Baggage

Passengers flying with Virgin Australia are provided a cabin baggage allowance included in their flight tickets fare. The the max dimension of the luggage put in the cabin is 56 cm x 36 cm x 23 cm (L x W x H), while max weight of the luggage is 7 kg.

Checked Baggage

Virgin Australia does not give free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Virgin Australia Economy Class Seat

Economy Class

The size of the standard seat for the Economy Class in Virgin Australia is 31" seat pitch and 17" seat width.

Virgin Australia Business Class Seat

Business Class

The size of the standard seat for the Business Class in Virgin Australia is 38" seat pitch and 19.5" seat width.

Inflight Comfort

Virgin Australia in-flight entertainment

Inflight Entertainment

Virgin Australia provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,music,wifi,usb port,magazine.

Inflight Free Snack

Free snack/beverage is not available during flights with Virgin Australia.
Picture of Virgin Australia in-flight meals menu
Meal Order
Passengers can order meal to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.
Virgin Australia wifi image

Inflight Wifi

Virgin Australia provides inflight WiFi for the passengers.
Picture of Virgin Australia Privilege Program

Privilege Program

Privilege program is available for the loyal customers of Virgin Australia, and further information on it can be read here.

Check-in

Virgin Australia

Web Check-in

Through the official website of Virgin Australia, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Virgin Australia opens 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Virgin Australia passengers, and can be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline customer service. The check in time is 3 hours before the flight departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do this, the passengers should download the Virgin Australia mobile application on their gadget. The check in time is 48 hours before the departure time.

Terms and Conditions

Virgin Australia
For the complete Conditions of Carriage of Virgin Australia, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For more information on Virgin Australia flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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