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Virgin Australia logo

Virgin Australia

Check-in is available starting from 180 minutes

Free snack will be given on this trip

Online Check-in

Last Updated: June 25, 2020 3:37 AM


Virgin Australia


Virgin Australia (VA) is a full flight airline operating domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H). Passengers can check in at the airport 120 minutes prior to the scheduled flight departure time. Online check in is possible for flight with the airline on Virgin Australia official website. It can be done 2 days before scheduled departure time.

How to Book

1. Go to, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete payment through the selected payment method. 6. Find your Virgin Australia flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Virgin Australia booking on can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.


Virgin Australia

Company Profile

Virgin Australia operating with IATA code (VA) and ICAO code VOZ, is a full flight airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Auckland Airport (AKL), Brisbane Airport (BNE), Melbourne Airport (MEL), Sydney Airport (SYD). Although the airline operates using the name Virgin Australia, it operates under Virgin Australia Airlines Pty Ltd is the owner of the trade name Virgin Australia. The company is lead by the CEO, Brett Godfrey. The address of the head office is Australia.


Virgin Australia operating with IATA code (VA) and ICAO code (VOZ) runs under the management of Virgin Australia Airlines Pty Ltd. In 2000, this airline was founded. During the year of its development, Virgin Australia strives to satisfy more customers through the services it provides. This airline was first flown on 31-08-2000. The first ever flight route was Brisbane (BNE) - Sydney (SYD) using Boeing 737-400. Virgin Australia has been awarded Airline Passenger Experience Association (APEX) in 2018.

Flight Attendant

Virgin Australia Flight Attendants Uniform
Virgin Australia cabin crew wears a uniform that is dominated by red, purple, grey, black, and white. For male flight attendants, they wear a black and charcoal variation of the existing male uniform (single-breasted suit jacket and vest) to be worn with a black shirt and the existing dark purple tie. The men's suit jackets and vest will feature purple lining like the existing uniforms. with black trousers. For female flight attendants, they wear a charcoal version of the red dress, pants and one-button suit jacket options to be worn with the airline's existing dark purple and red scarf, and a newly designed red waist belt. and red skirt. The uniform itself represents Virgin Australia sense of purpose to provide and create an excellent experience to their passengers throughout the flight.


Virgin Australia Airline Fleet
Virgin Australia operates using a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A320 2
Airbus A330 - 200 6
Boeing 737 - 700 2
Boeing 737 - 800 73
Boeing 777 5
Fokker 100 14

Call Center

If you have any inquiry for the airline or are facing problems in the airport such as cancelled flights or lost baggage, you can contact the airline. The Virgin Australia customer service call center can be contacted on one of the following phone numbers :
Country Phone
United States of America +1 855 253 8021
United Arab Emirates +971 8000 612 002
Australia +61 7 3295 3000

Live Chat

Virgin Australia customer service does not support live chat.

Facilities and Services

Virgin Australia


Cabin Baggage

Passengers flying with Virgin Australia are given a cabin baggage allowance included in their flight tickets. The max weight of the baggage is 7 kg, and the max size of the baggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is provided for the passengers flying on Virgin Australia

Excess Baggage

Extra checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Virgin Australia Economy Class Seat

Economy Class

The size of the standard seat for the Economy Class in Virgin Australia is 17 inch.

Virgin Australia Business Class Seat

Business Class

The standard seat size of the Virgin Australia Business Class fare is 21 inch.

Inflight Comfort

Virgin Australia in-flight entertainment

Inflight Entertainment

Virgin Australia provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movie,music,wifi,usb port,magazine.

Inflight Free Snack

Free snack/beverage is provided during flights with Virgin Australia.
Picture of Virgin Australia in-flight meals menu
Meal Order
According to the availability, passengers can order meal to enjoy in their flight.For the airline's beverages and meals menu, click here.
Virgin Australia wifi image

Inflight Wifi

Virgin Australia provides inflight WiFi for the passengers.
Picture of Virgin Australia Privilege Program

Privilege Program

Privilege program is available for the loyal customers of Virgin Australia, and more information on it can be read here.


Virgin Australia

Web Check-in

Through the official website of Virgin Australia, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Virgin Australia opens 120 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Virgin Australia passengers, and can be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline. The check in time is 2 hours prior to the scheduled departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do so, download the Virgin Australia mobile application on their handphone. The check in time is 48 hours before the scheduled departure time.

Terms and Conditions

Virgin Australia

For further information, read the Terms and Conditions of Virgin Australia, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for flight tickets of Virgin Australia. For complete information on Virgin Australia ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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