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Virgin Australia

Check-in is available starting from 180 minutes
Available for Check-in Online
Virgin Australia Flight Attendants Uniform
Virgin Australia Airline Fleet
Virgin Australia Economy Class Seat
Virgin Australia Business Class Seat
Virgin Australia in-flight entertainment
Picture of Virgin Australia in-flight meals menu
Virgin Australia wifi image
Picture of Virgin Australia Privilege Program

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Virgin Australia


Virgin Australia (VA) is a full flight airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max dimension of 56 cm x 36 cm x 23 cm (L x W x H). Free checked baggage allowance is not included in the flight Airport check in time at the airport starts from 180 minutes before the scheduled flight departure time. Online check in is allowed for flights on Virgin Australia official website page. It can be done 2 days prior to scheduled departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Complete your payment through the selected method. 6. Receive your Virgin Australia flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Virgin Australia ticket booking on can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Payment Guide page.


Virgin Australia

Company Profile

Virgin Australia operating with IATA code (VA) and ICAO code VOZ, is a full flight airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Auckland Airport (AKL), Brisbane Airport (BNE), Melbourne Airport (MEL), Sydney Airport (SYD). Virgin Australia operates under Virgin Australia Airlines Pty Ltd. The leader of the company is Brett Godfrey. The address of the head office is Australia.


Virgin Australia operating with IATA (VA) and ICAO (VOZ) runs under the management of Virgin Australia Airlines Pty Ltd. The airline was first established in 2000. During its period of development, Virgin Australia strives to serve more customers through the services it provides. This airline was first commenced on 31-08-2000. The first ever flight route was Brisbane (BNE) - Sydney (SYD) using Boeing 737-400. Virgin Australia has been awarded 2017 Best Business Class by,Five-Star Airline Rating by Airline Passenger Experience Association (APEX) 2018.

Flight Attendant

Virgin Australia Flight Attendants Uniform
Virgin Australia cabin crew wears a uniform that is dominated by red, purple, grey, black, and white. For male flight attendants, they wear a black and charcoal variation of the existing male uniform (single-breasted suit jacket and vest) to be worn with a black shirt and the existing dark purple tie. The men's suit jackets and vest will feature purple lining like the existing uniforms. with black trousers. For female flight attendants, they wear a charcoal version of the red dress, pants and one-button suit jacket options to be worn with the airline's existing dark purple and red scarf, and a newly designed red waist belt. with red skirt. The uniform itself represents Virgin Australia sense of purpose to offer an excellent service to their passengers during the flight.


Virgin Australia Airline Fleet
Virgin Australia has a number of airplanes, all of which can be checked below:
Type Quantity
Boeing 737-800 68
Boeing 737-700 2
Airbus A320 5
Fokker 100 11

Call Center

If you have any inquiry for the airline or are facing any difficulty during your flight such as cancelled flights or lost baggage, you can contact the airline. The Virgin Australia contact support can be contacted on one of the following phone numbers :
Country Phone
Australia (+61) 13 67 89
New Zealand (+64) 0800 670 000
United States of America (+1) 1855 253 8021
China (+61) 7 3119 7048
Hong Kong (+61) 7 3119 7078
United Arab Emirates (+971) 8000 612 002
United Kingdom (+44) 0800 051 1281
Anywhere else in the world (+61) 7 3295 2296

Live Chat

Virgin Australia customer service does not support live chat.

Facilities and Services

Virgin Australia


Cabin Baggage

Passengers flying with Virgin Australia are given a cabin baggage allowance included in their flight tickets. The the maximum size of the baggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (L x W x H), while maximum weight of the baggage is 7 kg.

Checked Baggage

Virgin Australia does not provide free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Virgin Australia Economy Class Seat

Economy Class

The size of the standard seat for the Economy Class in Virgin Australia is 31" seat pitch and 17" seat width.

Virgin Australia Business Class Seat

Business Class

The standard seat size of the Virgin Australia Business Class is 38" seat pitch and 19.5" seat width.

Inflight Comfort

Virgin Australia in-flight entertainment

Inflight Entertainment

Virgin Australia provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movie,music,wifi,usb port,magazine.

Inflight Free Snack

Free snack/beverage is not available during flights with Virgin Australia.
Picture of Virgin Australia in-flight meals menu
Meal Order
According to the availability, passengers can order beverage to enjoy during their flight. For the airline's meals and beverages menu, click here.
Virgin Australia wifi image

Inflight Wifi

Virgin Australia provides in-flight WiFi for the passengers.
Picture of Virgin Australia Privilege Program

Privilege Program

Virgin Australia has a privilege program for their loyal customers, and further detail on it can be checked here.


Virgin Australia

Web Check-in

Passengers can do web check in through the official website of Virgin Australia. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Virgin Australia check-in counters 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Virgin Australia provides kiosk check-in services for the passengers, which could be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service. The check in time is 3 hours prior to the flight departure time.

App Check-in

It is possible for Virgin Australia passengers to check in through the airline’s official mobile (Android/iOS) app. To do this, download the Virgin Australia mobile application on their gadget. The check in time is 48 hours before the scheduled flight departure time.

Terms and Conditions

Virgin Australia
For the complete Terms and Conditions of Virgin Australia, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For further information on Virgin Australia ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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