Vueling Airlines

Vueling Airlines

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Last Updated on 9 February 2023 08:02 (UTC +0)

Company Profile

Vueling, which comes from the word ‘vuelo’ or ‘fly’ in Spanish, is a low-cost airline based in Spain and Italy. The airline operates under the IATA and ICAO code VY and VLG respectively. Their hubs are in the El Prat de Llobregat airport in Barcelona, and the Leonardo da Vinci Airport in Italy. The address of their head office is Parque de Negocios Mas Blau II, Pla de l’Estany, 5, 08820 El Prat de Llobregat - Barcelona (Spain). They also have an office at the Barajas Airport Terminal 4. The airline operates direct and connecting flights to more than 100 destination airports in Africa, Asia, Europe and Middle East. To support their operation as the airline with the most destination number in Spain, they have thirteen additional bases at the A Coruña, Alicante, Amsterdam, Bilbao, Florence, Lisbon, Madrid, Málaga, Palma de Mallorca, Paris-Orly, Santiago de Compostela, Seville, and Valencia. The airline also has one seasonal base at the famous tourism city Ibiza. The airline has codeshare agreements with various airlines including British Airways, Cathay Pacific, Iberia, LATAM Brasil, and Qatar Airways. It is also in the top 20 of World’s Best Low-Cost Airlines 2018 award by Skytrax.

History

Vueling Airlines, S.A. was established in February 2004, and started its operation only a few months after that on the 1st of July the same year with a flight between Barcelona and Ibiza. In its early years, the airline only serve Brussels, Ibiza, Palma de Mallorca, and Paris-Charles de Gaulle from their base in Barcelona. Madrid was announced to be their second base in 2005, followed by Paris Charles de Gaulle in 2007 and Seville in 2009. After a financial concern and management reshuffle in 2007, Vueling merged with its Spanish low-cost airline rival Clickair. This deal was subject to scrutiny by the European competition regulators, since it would give the airline advantage over 19 routes. It was approved after the release of slots at Barcelona and other European airports. The merger was finally completed on July 15 2009 with all previous Clickair flights and aircrafts rebranded under the Vueling name. The expansion did not stop there, with Vueling announcing a new base at the Toulouse Airport in France and Amsterdam to open in April 2011. That year, the airline company also bought nine more aircrafts from Airbus, composed of Airbus A319 and A320 aircrafts. In 2012 Rome was announced to be a new base, giving access to numerous new destinations from and to Rome. It’s followed by the opening of a base in Florence, which serves four new European destinations including their first domestic Italian route: Florence-Catania.

Flight Attendant

The airline has three choices of uniforms for the female flight attendants: a one-piece dresses or blouses with skirts or trousers in white and grey paired with grey or yellow scarves. The male flight attendants’ uniforms are composed of a set of grey suit paired with grey neckties. Both genders are also given a newly designed overcoat, also in grey, and a pair of black gloves. The design is meant to project a more modern image, and emphasize values of professionalism, elegance and friendliness.

Fleet

As of 2018 Vueling’s fleet consists of 117 operating aircrafts, and the airline is currently placing orders for 43 more.
Aircraft In Service Orders Passengers Notes
Airbus A319-100 5 1 144 One aircraft will be transferred from Rossiya Airlines
Airbus A320-200 89 - 180/186 The newer A320 features 186 seat configuration
Airbus A320neo 8 42 186 -
Airbus A321-200 15 - 220 -

Call Center

If you have question for the airline or are facing any issue during your flight such as lost baggage or delayed flights, you can directly contact the airline The Vueling Airlines customer service can be contacted on one of the following numbers:
Country Information Phone Number Work Hour
Austria Customer Services 01230461105 9-21h every day
Austria Lost Luggage 0820901332 8-22h every day
Belgium Customer Services 028087812 9-21h every day
Belgium Lost Luggage 070354727 8-22h every day
France Customer Services 0184886948 0-24h every day
France Lost Luggage 0821232322 8-22h every day
France Vueling Club 0186266411 9-20h every day
Germany Customer Services 01806909090 0-24h every day
Germany Lost Luggage 01806700000 8-22h every day
Holland Customer Services 0208081295 9-21h every day
Holland Lost Luggage 0208083759 8-22h every day
Italy Flight Information 199206621 0-24h every day
Italy Customer Services 199206621 0-24h every day
Italy Lost Luggage 199308080 8-22h every day
Italy Vueling Club 199206324 9-20h every day
Poland Customer Services 0708377610 9-21h every day
Poland Lost Luggage 0034931518149 8-22h every day
Portugal Customer Services 210020080 9-21h every day
Portugal Lost Luggage 707786677 8-22h every day
United Kingdom Customer Services 02035143971 0-24h every day
United Kingdom Lost Luggage 08443387780 8-22h every day
Russia Customer Service (495)2041611 9-21h every day
Russia Lost Luggage 0034931518153 8-22h every day
Spain Flight Information 902808005 24/7 every day
Spain Customer Services 902808005 24/7 every day
Spain Lost Luggage 902486648 8-22h every day
Spain Vueling Club 902104269 9-20h every day

Live Chat

Live chat service is not available for passengers of Vueling Airlines.

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