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Indonesia AirAsia X logo

Indonesia AirAsia X

Check-in is available starting from 180 minutes

Online Check-in

Last Updated: June 25, 2020 3:38 AM


Indonesia AirAsia X


Indonesia AirAsia X (XT) is a low cost carrier airline operating international routes. The airline gives the passengers with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H). The domestic route fare also includes checked baggage allowance of 15 kg. Airport check in time at the airport starts from 180 minutes prior to the scheduled departure time. Check in online is available for flight with the airline on Indonesia AirAsia X official website page. It can be processed 14 days before departure time.

How to Book

1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process payment through the selected payment method. 6. Get your Indonesia AirAsia X flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Indonesia AirAsia X booking on Airpaz can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For the complete information, visit Payment Guide page.


Indonesia AirAsia X

Company Profile

Indonesia AirAsia X which operates with IATA code (XT) and ICAO code IDX, is a low cost carrier airline that flies international routes. The airline serves flights to destinations all over the world with its main hub located in Ngurah Rai Bali Airport (DPS). Although the airline operates using the name Indonesia AirAsia X, it operates under Indonesia AirAsia Extra. The company is lead by the CEO, Dendy Kurniawan. The head office for the airline is located in Indonesia.


Indonesia AirAsia X operating with IATA code (XT) and ICAO code (IDX) runs under the management of Indonesia AirAsia Extra. The airline was first established in 2014. Over time, Indonesia AirAsia X has grown steadily and continues to provide a credible and trustworthy service for their loyal passengers

Flight Attendant

Indonesia Airasia X flight attendant image
Indonesia AirAsia X cabin crew wears a uniform that is dominated by red, white, grey, and black. For male flight attendants, they wear black jacket with red zipper and black trousers. For female flight attendants, they wear bright red blazers and white shirt with red pencil skirts, gray tights, and black shoes. The design itself was perfectly laid out, making it easier for the crew to move around the cabin while serving the passengers.


Indonesia Airasia X fleet image
Indonesia AirAsia X operates using a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A330-300 2

Call Center

If you have any inquiry for the airline or are facing difficulties on your flight such as lost baggage or cancelled flights, you can contact the airline. The Indonesia AirAsia X customer service call center can be contacted on one of the following phone numbers :
Country Phone

Live Chat

Another alternative is to access their live chat page here.

Facilities and Services

Indonesia AirAsia X


Cabin Baggage

Passengers using the service of Indonesia AirAsia X are given a cabin baggage allowance included in their flight tickets. The the maximum dimension of the baggage put in the cabin is 56 cm x 36 cm x 23 cm (L x W x H), while max weight of the luggage is 7 kg.

Checked Baggage

Passengers on domestic route have 15 kg free checked baggage allowance, but passengers flying international routes with Indonesia AirAsia X do not get free checked baggage allowance.

Excess Baggage

Extra checked baggage allowance can be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Indonesia Airasia X Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class in Indonesia AirAsia X is 16,5 inch.

Inflight Comfort

Indonesia Airasia X inflight entertainment image

Inflight Entertainment

Indonesia AirAsia X provides services and in-flight entertainment for the passengers while flying on their aircraft, such as TV,Movie,Games.

Inflight Free Snack

Free snack/beverage is not provided during flights with Indonesia AirAsia X.
Indonesia Airasia X meals menu image
Meal Order
According to the availability, passengers can order food to enjoy during their flight.For the airline's beverages and meals menu, click here.
Indonesia Airasia X wifi image

Inflight Wifi

In-flight WiFi is available during flight with Indonesia AirAsia X.
Indonesia Airasia X privilege program image

Privilege Program

Privilege program is available for the loyal customers of Indonesia AirAsia X, and further detail on it can be accessed here.


Indonesia AirAsia X

Web Check-in

Passengers can check in online through the official website of Indonesia AirAsia X. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 14 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Indonesia AirAsia X check-in counters 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Indonesia AirAsia X let you use kiosk check-in services for the passengers, that may be accessed at the departure city airport according to the availability. For more information on this service, contact the airline customer service call center. The check in time is 3 hours before the scheduled departure time.

App Check-in

It is possible for Indonesia AirAsia X passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Indonesia AirAsia X mobile application on their mobile phone. The check in time is 336 hours before the departure time.

Terms and Conditions

Indonesia AirAsia X

For the complete Conditions of Carriage of Indonesia AirAsia X, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the ticket by directly contacting the airline. For further information on Indonesia AirAsia X tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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