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Check-in is available starting from 120 minutes
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| The domestic route fare also includes checked baggage allowance of 20 kg.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete your payment through the selected method. 6. Find your FlyPelican flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your FlyPelican ticket booking on can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.



Company Profile

The airline serves flights to destination cities all over the world with its main hub located in Newcastle Airport (NTL). The address of the head office is Australia.


Across the years, FlyPelican has grown remarkably and continues to provide a trustworthy and credible service for their passengers. Apart from a exquisitely designed uniform, FlyPelican cabin crew have earned a remarkable reputation for its excellent flight services.


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FlyPelican has a number of aircrafts, all of which can be checked in the following table:
Type Quantity
British Aerospace Jetstream 32 5

Call Center

If you have inquiries for the airline or are facing any difficulty on your flight such as cancelled flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to The FlyPelican customer service can be contacted on one of the following numbers :
Country Phone
Australia (+61) 02 4965 0111

Live Chat

Facilities and Services



Cabin Baggage

Passengers using the service of FlyPelican are provided a cabin baggage allowance included in their ticket fare

Checked Baggage

| Free checked baggage allowance is given to the passengers flying on FlyPelican. Passengers flying international route with FlyPelican do not get free checked baggage allowance, but passengers on domestic routes will have 20 kg free checked baggage allowance. | Free checked baggage allowance is available for the passengers flying on FlyPelican. | FlyPelican gives free checked baggage allowance for the passengers

Excess Baggage

Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Inflight Comfort

FlyPelican Privilege Program Image

Privilege Program



Web Check-in

| Through the official website of FlyPelican, passengers can do web check in

Airport Check-in

Kiosk Check-in

| Kiosk check-in services is available for the FlyPelican passengers, and could be accessed at the departure airport according to the availability. For further information on this service, contact the airline

App Check-in

| Check in through the airline’s official mobile (Android/iOS) application is possible. To do this, the passengers should download the FlyPelican mobile application on their handphone

Terms and Conditions

For further information, read the Terms and Conditions of FlyPelican, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may not be made for flight tickets of FlyPelican. For more information on FlyPelican flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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