Air Serbia

Free snack will be given on this trip
Check-in is available starting from 120 minutes
Online Check-in

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Air Serbia


Air Serbia (JU) is a full flight airline flying to domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 8 kg and maximum dimension of 55 cm x 40 cm x 23 cm (L x W x H). checked baggage allowance is not included in the ticket. Passenger can start checking in at the airport 210 minutes prior to the scheduled departure time. Online check in is available for flight with the airline on Air Serbia official website page. It can be done 2 days prior to flight departure time.

How to Book

1. Visit, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process your payment through the selected method. 6. Get your Air Serbia flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Air Serbia booking on can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.


Air Serbia

Company Profile

Air Serbia which operates with IATA code (JU) and ICAO code ASL, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Belgrade Nikola Tesla Airport (BEG), Niš Constantine the Great Airport (INI). Air Serbia operates under Air SERBIA Belgrade JSC. The leader of the company is Duncan Naysmith. The address of the head office is Serbia.


Air Serbia operating with IATA code (JU) and ICAO code (ASL) was first established in 1927. The airline runs under the management of Air SERBIA Belgrade JSC. Throughout the years, Air Serbia always strives to become one of the promising airlines in the future. This airline was first flown on 26-10-2013. The milestone that has been accomplished by the airline is on 2013, Air Serbia are making our first flight to Abu Dhabi in October,on 2014, Air Serbia are introducing a total of 10 Airbus aircraft and the planes are being operated by women.

Flight Attendant

Air Serbia cabin crew wears a uniform that is dominated by black and red. For male flight attendants, they wear white long sleeve with black suit and blue tie and black trousers. For female flight attendants, they wear white long sleeve with black suit and blue, red or white scarf or white long sleeve with red apron and blue scarf with black skirt. The design itself represents Air Serbia sense of purpose to create an excellent service to their passengers during the flight.


Air Serbia has a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A319-100 11
Airbus A320-200 1
Airbus A330-200 1
ATR 72-200 3
ATR 72-500 2

Call Center

If you have questions for the airline or are facing any issue on your flight such as cancelled flights or lost baggage, you can contact the airline. To contact the airline is by sending an email to The Air Serbia call center can be contacted on one of the following phone numbers :
Country Phone
Serbia 0800 111 528
USA + 1 (718) 7258642
Austria + 43 720 77 53 38
Belgium + 32 (2) 7810158
Croatia + 385 18 000 240
Czech Republic + 42 023 40 92 522
Denmark + 45 (7) 876 24 37
France + 33 1 78 900 459
Germany + 4 96 920 756 / + 4 96 920 956
Italy + 39 066 81 000 34
Netherlands + 31 (20) 3690926
Slovenia + 386 17 774 390
Sweden + 46 8 1241 00 58
Switzerland + 41 43 55 00 225
United Kingdom + 44 20 37 695 856
other countries +381 11 311 21 23

Live Chat

There is no live chat service for passengers of Air Serbia.

Facilities and Services

Air Serbia


Cabin Baggage

Passengers using the service of Air Serbia are provided a cabin baggage allowance included in their ticket fare. The the max size of the luggage put in the overhead cabin is 55 cm x 40 cm x 23 cm (L x W x H), while max weight of the baggage is 8 kg.

Checked Baggage

Free checked baggage allowance is not provided for the passengers flying on Air Serbia.

Excess Baggage

Extra checked baggage allowance cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Economy Class

The size of the standard seat for the Economy Class in Air Serbia is 30"-32" pitch and 17" width.

Business Class

The standard seat size of the Air Serbia Business Class is 42" pitch and 19" width.

Inflight Comfort

Air Serbia Entertainment Image

Inflight Entertainment

Air Serbia provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV show,movie,newspapers.

Inflight Free Snack

During flights with Air Serbia free snack/beverage is available.
Air Serbia Menu Meals Image
Meal Order
According to the availability, passengers can order meal to enjoy in their flight. For the airline's meals and beverages menu, click here.
Air Serbia Wifi Image

Inflight Wifi

Air Serbia provides inflight WiFi for the passengers.
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Privilege Program

Privilege program is available for the loyal customers of Air Serbia, and further information on it can be read here.


Air Serbia

Web Check-in

Through the official website of Air Serbia, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Air Serbia check-in counters 210 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Air Serbia passengers, and could be accessed at the departure airport according to the availability. For further information on this service, contact the airline call center. The check in time is 24 hours before the departure time.

App Check-in

Air Serbia does not support app check in services for the passengers.

Terms and Conditions

Air Serbia

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the tickets by directly contacting the airline. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.