Korean Air

Free snack will be given on this trip
Check-in is available starting from 120 minutes
Online Check-in

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Overview

Korean Air

Introduction

Korean Air (KE) is a full flight airline operating domestic & international routes. The cabin baggage allowance given by this airline is 10 kg and max size of 40 cm x 20 cm x 55 cm (L x W x H). The passengers flying international route with Korean Air will get free checked baggage allowance of 23 kg, while the domestic flight passengers is provided with 20 kg. Check in time at the airport starts from 180 minutes prior to the departure time. Online check in is available for flights with the airline on Korean Air official website. It can be processed 2 days prior to departure time.

How to Book

1. Visit Airpaz.com, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process your payment through the selected payment method. 6. Find your Korean Air flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Korean Air booking on Airpaz can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

About

Korean Air

Company Profile

Korean Air which operates with IATA code (KE) and ICAO code KAL, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Incheon International Airport (ICN) and Gimpo International Airport (GMP). Although the airline operates using the name Korean Air, it is the trade name for Korean Air Lines Co., Ltd.. The company is lead by the CEO, Walter Cho. The head office for the airline is located in South Korea. Korean Air is a part of Skyteam.

History

Korean Air operating with IATA (KE) and ICAO (KAL) was first established in 1962. The airline runs under the management of Korean Air Lines Co., Ltd.. Throughout the years, Korean Air aims to serve their passengers through the services it offers. This airline was first flown on 01-03-1969.

Flight Attendant

Korean Air flight attendant image
Korean Air cabin crew wears a uniform in light beige, light blue, black. For male flight attendants, they wear white shirt, tie, black suit and black trousers. For female flight attendants, they wear light blue shirt, light beige blazer, white scarf and light beige skirt. Apart from a perfectly designed uniform, Korean Air cabin crew always put the passenger and their experience on the forefront.

Fleet

Korean Air fleet image
Korean Air has a number of aircrafts, all of which can be seen below:
Type Quantity
Airbus A220-300 10
Airbus A330-200 8
Airbus A330-300 22
Airbus A380-800 10
Boeing 737-800 3
Boeing 737-900 11
Boeing 737-900ER 6
Boeing 737 MAX 8 1
Boeing 747-8I 9
Boeing 777-200ER 12
Boeing 777-300 4
Boeing 777-300ER 25
Boeing 787-9 10

Call Center

If you have inquiries for the airline or are facing difficulties in the airport such as delayed flights or lost baggage, you can contact the airline. To contact the airline is by sending an email to customersvc@koreanair.com. The Korean Air customer service can be contacted on one of the following phone numbers :
Country Phone
Korea 1588-2001 / 02-2656-2001 / (+82) 2-2656-2001
Northeast Asia 1588-2001 / 02-2656-2001 / (+82) 2-2656-2001
Cambodia (+855) 87-888-386 / (+855) 23-224-047/8/9
India (+91) 124-481-5588
Indonesia (+62) 21-521-2180
Malaysia (+60) 3-2030-0200
Myanmar (+95) 94-0316-0762
Philippines (+63) 2-8789-3700 / (+63) 32-494-7673
Singapore (+65) 6796-2001
Thailand (+66) 2-620-6900
Vietnam (+84) 24-3934-7247 / (+84) 28-3824-2878
USA and Canada 1-800-438-5000 / 1-888-898-5525
Brazil 0800-3176670 / 0800-7723645
Other America Regions (+1) 213-484-1900
Europe (+33)-1-5345-3177
Australia (+61) 2-9262-6000
Guam 1-888-396-1588
New Zealand (+64) 9-914-2000
Mongolia (+976) 11-31-1100 / (+976) 11-31-7100
Russia 8-800-500-2510 / (+7) 4232-433-444
Uzbekistan (+998) 78-129-2001
Egypt (+20) 2-2576-4100
Israel 180-940-1216
The United Arab Emirates 800-017-8627

Live Chat

Another way is to access their live chat page here.

Facilities and Services

Korean Air

Baggage

Cabin Baggage

Passengers flying with Korean Air are given a cabin baggage allowance included in their flight tickets fare. The the maximum size of the baggage put in the overhead cabin is 40 cm x 20 cm x 55 cm (L x W x H), and maximum weight of the luggage is 10 kg.

Checked Baggage

Free checked baggage allowance is available for the passengers flying on Korean Air. Passengers are allowed to bring up to 20 kg of luggage on domestic flight, and 23 kg on international flight.

Excess Baggage

Excess checked baggage allowance can be purchased on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Korean Air Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Korean Air is 28"-32" pitch and 17"-18.5" width.

Korean Air Business Class seat image

Business Class

The size of the standard seat for the Business Class fare in Korean Air is 36"-38" pitch and 22" width.

Korean Air First Class seat image

First Class

The size of the standard seat for the First Class/Executive Class in Korean Air is 60" pitch and 22" width.

Inflight Comfort

Korean Air inflight entertainment image

Inflight Entertainment

Korean Air provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movie,music,games,magazine.

Inflight Free Snack

Free snack/beverage is provided during flights with Korean Air.
Korean Air meals menu image
Meal Order
According to the availability, passengers can order food to enjoy in their flight. For the airline's beverages and meals menu, click here.
Korean Air privilege program image

Privilege Program

Korean Air has a privilege program for their customers, and more detail on it can be checked here.

Check-in

Korean Air

Web Check-in

Passengers can check in online through the official website of Korean Air. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Korean Air opens 180 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Korean Air passengers, and can be accessed at the departure city airport according to the availability. For more information on this service, contact the airline. The check in time is 1 hours prior to the flight departure time.

App Check-in

It is possible for Korean Air passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, the passengers should download the Korean Air mobile application on their gadget. The check in time is 48 hours before the flight departure time.

Terms and Conditions

Korean Air
For further information, read the Terms and Conditions of Korean Air, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may be cancelled and refunded.

b. Reschedule

Changes such as reschedule cannot be made for ticket of Korean Air. For further information on Korean Air flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.