Check-in is available starting from 120 minutes
IntroductionSmartavia (5N) is a low cost carrier airline flying to domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 10 kg and maximum dimension of 40 cm x 30 cm x 20 cm (L x W x H). Free checked baggage allowance is not included in the ticket. Passenger can start checking in at the airport 120 minutes prior to the scheduled departure time. Check in online is available for flights with the airline on Smartavia official website. It can be processed 1 days prior to departure time.
How to Book1. Go to Airpaz.com, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete payment through the selected method. 6. Find your Smartavia flight e-ticket in the My Booking page, or in your email.
How to PayThe payment for your Smartavia ticket on Airpaz.com can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.
Company ProfileSmartavia operating with IATA code (5N) and ICAO code AUL, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Domodedovo International Airport. Although the airline operates using the name Smartavia, it operates under Smartavia. The leader of the company is Sergey Savostin. The address of the head office is Russia.
HistorySmartavia operating with IATA code (5N) and ICAO code (AUL) was established in 2019. The airline runs under the management of Smartavia. During its period of establishment, Smartavia always provides the best services for their loyal customers to become one of the promising airlines in the future. Smartavia has been awarded Eurasian Prize in the field of regional transportation in Russia / CIS in 2019,Regional Development in 2020. Today, the airline has succeeded in reaching 2 million 33 thousand passengers,60 destinations in Russia.
Call CenterIf you have questions for the airline or are facing any problem in the airport such as delayed flights or lost baggage, you can contact the airline. The Smartavia contact support can be contacted on one of the following numbers :
|Russia||(+7) 800 200 00 55|
|Global||(+7) 911 200 05 50|
Live ChatThere is no live chat service for passengers of Smartavia.
Facilities and Services
Cabin BaggagePassengers using the service of Smartavia are given a cabin baggage allowance included in their ticket fare. The maximum weight of the luggage is 10 kg, while the maximum size of the luggage put in the overhead cabin is 40 cm x 30 cm x 20 cm (L x W x H).
Checked BaggageSmartavia does not give free checked baggage allowance for the passengers.
Excess BaggageExtra checked baggage allowance cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The standard seat size of the Smartavia Economy Class fare is 31" in pitch, 17" in width.
Inflight EntertainmentSmartavia provides services and in-flight entertainment for the passengers during flight on their aircraft, such as magazine.
Inflight Free SnackDuring flights with Smartavia free snack/beverage is not provided.
Meal OrderAccording to the availability, passengers can order beverage to enjoy in their flight.For the airline's beverages and meals menu, click here.
Privilege ProgramPrivilege program is available for the loyal customers of Smartavia, and more detail on it can be accessed here.
Web Check-inThrough the official website of Smartavia, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.
Airport Check-inCheck-in counters for Smartavia opens 120 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inThis service is not available for passengers flying with Smartavia.
App Check-inApp check in service is not available for passengers of Smartavia.
Terms and Conditions