Check-in is available starting from 120 minutes
Online Check-in
Smartavia Flight Attendant Image
Smartavia Fleet Image
Smartavia Entertainment Image
Smartavia Menu Meals Image
Smartavia Privilege Program Image

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How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger information and contact details on the booking page. 5. Process payment through the selected payment method. 6. Receive your Smartavia flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Smartavia ticket booking on Airpaz can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Payment Guide page.



Company Profile

The airline serves flights to destinations all over the world with its main hub located in Domodedovo International Airport. The head office for the airline is located in Russia.


Across the years, Smartavia always provides the best services for their customers to obtain a position as one of the favored airlines in the future. Smartavia has won Eurasian Prize in the field of regional transportation in Russia / CIS in 2019,Regional Development in 2020. The milestone that has been achieved by the airline is 2 million 33 thousand passengers,60 destinations in Russia.

Flight Attendant

Smartavia Flight Attendant Image
Smartavia cabin crew wears a uniform in blue and orang. For male flight attendants, they wear white shirt with blue suit and purple tie with gray trousers. For female flight attendants, they wear orange shirt with blue suit and purple scarf and orange skirt. Apart from a exquisitely designed uniform, Smartavia cabin crew always committed to exceed their passengers’ expectations by offering excellent flight services.


Smartavia Fleet Image
Smartavia has a number of airplanes, all of which can be checked below:
Type Quantity
Boeing 737-500 3
Boeing 737-700 3
Boeing 737-800 7

Call Center

If you have any question for the airline or are facing any problem during your flight such as cancelled flights or lost baggage, you can directly contact the airline. The Smartavia contact support can be contacted on one of the following numbers :
Country Phone
Russia (+7) 800 200 00 55
Global (+7) 911 200 05 50

Live Chat

Facilities and Services



Cabin Baggage

Passengers using the service of Smartavia are provided a cabin baggage allowance included in their ticket fare

Checked Baggage

| Smartavia provides free checked baggage allowance for the passengers. | Smartavia gives free checked baggage allowance for the passengers

Excess Baggage

Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Inflight Comfort

Smartavia Entertainment Image

Inflight Entertainment

Inflight Free Snack

Free snack/beverage is not provided during flights with Smartavia.
Smartavia Menu Meals Image
Meal Order
| According to the availability, passengers can order food to enjoy in their flight
Smartavia Privilege Program Image

Privilege Program



Web Check-in

| Through the official website of Smartavia, passengers can check in online

Airport Check-in

Kiosk Check-in

| Kiosk check-in services is available for the Smartavia passengers, and could be accessed at the departure city airport depending on the availability. For further information on this service, contact the airline

App Check-in

| It is possible for Smartavia passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the Smartavia mobile application on their smartphone

Terms and Conditions

For further information, read the Terms and Conditions of Smartavia, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. For complete information on Smartavia ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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