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Check-in is available starting from 120 minutes
Available for Check-in Online
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Smartavia (5N) is a low cost carrier airline operating domestic routes. The airline provides the passenger with a cabin baggage allowance of 10 kg and maximum dimension of 40 cm x 30 cm x 20 cm (L x W x H). checked baggage allowance is not included in the flight Check in time at the airport starts from 120 minutes before the scheduled flight departure time. Online check in is possible for flights on Smartavia official website. It can be processed 1 days before scheduled flight departure time.

How to Book

1. Visit, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete your payment through the selected payment method. 6. Receive your Smartavia flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Smartavia ticket on can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For more complete information, visit Payment Guide page.



Company Profile

Smartavia which operates with IATA code (5N) and ICAO code AUL, is a low cost carrier airline that flies domestic routes. The airline serves flights to destinations all over the world with its main hub located in Talagi Airport (ARH), Moscow Domodedovo Airport (DME), Pulkovo Airport (LED). Smartavia operates under JSC Smartavia Airlines. The company is lead by the CEO, Sergey Savostin. The address of the head office is Russia.


Smartavia operating with IATA code (5N) and ICAO code (AUL) runs under the management of JSC Smartavia Airlines. The airline was first established in 2019. Across the years, Smartavia has grown steadily and keep providing a trustworthy and credible service for their customers. Smartavia has been awarded "Airline of the Year” in group С (number of passengers transported from 1 million up to 5 million). The milestone that has been achieved by the airline is carried 2 million 33 thousand passengers,operates flights to more than 60 destinations.

Flight Attendant

Smartavia Flight Attendant Image
Smartavia cabin crew wears a uniform in blue and orange. For male flight attendants, they wear white shirt with blue suit and purple tie with gray trousers. For female flight attendants, they wear orange shirt with blue suit and purple scarf with orange skirt. The uniform itself represents their strong passion to provide an outstanding service for its passengers throughout the flight.


Smartavia Fleet Image
Smartavia operates using a number of aircrafts, all of which can be checked below:
Type Quantity
Boeings 737-700/737-80 11
A320neo 2

Call Center

If you have question for the airline or are facing any problem in the airport such as cancelled flights or lost baggage, you can contact the airline. The Smartavia customer service call center can be contacted on one of the following numbers :
Country Phone
Russia (+7) 809 505 35 99

Live Chat

Live chat service is not available for passengers of Smartavia.

Facilities and Services



Cabin Baggage

Passengers flying with Smartavia are provided a cabin baggage allowance included in their ticket fare. The maximum weight of the baggage is 10 kg, and the maximum dimension of the baggage put in the overhead cabin is 40 cm x 30 cm x 20 cm (L x W x H).

Checked Baggage

Smartavia does not give free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance weight cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


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Economy Class

The standard seat size of the Smartavia Economy Class fare is 31" in pitch, 17" in width.

Inflight Comfort

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Inflight Entertainment

Smartavia provides services and in-flight entertainment for the passengers while flying on their aircraft, such as magazine.

Inflight Free Snack

Free snack/beverage is not provided during flights with Smartavia.
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Meal Order
Passengers can order meal to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.



Web Check-in

Through the official website of Smartavia, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Smartavia opens 120 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Smartavia.

App Check-in

Smartavia does not provide app check in services for the passengers.

Terms and Conditions

For further information, read the Terms and Conditions of Smartavia, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule can be made to the ticket by directly contacting the airline. For further information on Smartavia ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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