Cebu Pacific

Check-in is available starting from 180 minutes
Online Check-in
Cebu Pacific Flight Attendant Image
Cebu Pacific Fleet image
Cebu Pacific Economy Class seat image
Cebu Pacific inflight meals menu image
Cebu Pacific wifi image

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Overview

Cebu Pacific

Introduction

Cebu Pacific (5J) is a low cost carrier airline flying to domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 7 kg and maximum dimension of 36 cm x 23 cm x 56 cm (L x W x H). Free checked baggage allowance is not included in the flight Check in time at the airport starts from 180 minutes prior to the departure time. Online check in is possible for flight with the airline on Cebu Pacific official website. It can be done 7 days prior to flight departure time.

How to Book

1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger and contact information on the booking page. 5. Process your payment through the selected payment method. 6. Get your Cebu Pacific flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Cebu Pacific ticket on Airpaz can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

About

Cebu Pacific

Company Profile

Cebu Pacific which operates with IATA code (5J) and ICAO code CEB, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Mactan-Cebu International Airport (CEB) and Manila International Airport (MNL). Cebu Pacific operates under Cebu Air, Inc.. The leader of the company is Lance Y. Gokongwei. The address of the head office is Philippines. Cebu Pacific is a part of the Value Alliance.

History

Cebu Pacific which operates with IATA code (5J) and ICAO code (CEB) runs under the management of Cebu Air, Inc.. The airline was first established in 1988. Over the years, Cebu Pacific has grown significantly and continues to provide a credible service for their loyal customers. This airline was first flown on 08-03-1996. Cebu Pacific has won Budgies and Travel Awards in 2012 and Digital Filipino Web Awards in 2011,and has been rated 7 stars for COVID-19 Safety Compliance by Airline Ratings .

Flight Attendant

Cebu Pacific Flight Attendant Image
Cebu Pacific cabin crew wears a uniform that is dominated by yellow. For male flight attendants, they wear yellow shirt with deep blue trousers. For female flight attendants, they wear yellow shirt with green scarf and deep blue skirt. The design itself represents Cebu Pacific sense of purpose to create the best service to their passengers throughout the flight.

Fleet

Cebu Pacific Fleet image
Cebu Pacific operates using a number of aircrafts, all of which can be seen below:
Type Quantity
Airbus A321neo 7
Airbus A321ceo 7
Airbus A320neo 5
Airbus A320 26
Airbus A330 7
Airbus A330 freighter 1
ATR 72-500 6
ATR 72-600 13
ATR Freighters 2

Call Center

If you have any question for the airline or are facing issues on your flight such as cancelled flights or lost baggage, you can contact the airline. The Cebu Pacific customer service call center can be contacted on one of the following phone numbers :
Country Phone
Australia (+61)-2-9119-2956
Japan (+81)-3-4578-1447
Hong Kong (+852)-397-33800
China (+86)-400-670-0780
Singapore (+65)-315-80808
South Korea (+820)-2-6105-2037

Live Chat

Another alternative is to go to their live chat page here.

Facilities and Services

Cebu Pacific

Baggage

Cabin Baggage

Passengers using the service of Cebu Pacific are provided a cabin baggage allowance included in their flight tickets fare. The the maximum size of the luggage put in the overhead cabin is 36 cm x 23 cm x 56 cm (L x W x H), while max weight of the luggage is 7 kg.

Checked Baggage

Cebu Pacific does not give free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Cebu Pacific Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Cebu Pacific is 31"- 32" seat pitch and 17" - 18" seat width.

Inflight Comfort

Inflight Free Snack

Free snack/beverage is not provided during flights with Cebu Pacific.
Cebu Pacific inflight meals menu image
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability. For the airline's meals and beverages menu, click here.
Cebu Pacific wifi image

Inflight Wifi

In-flight WiFi is available during flight with Cebu Pacific.

Check-in

Cebu Pacific

Web Check-in

Passengers can do web check in through the official website of Cebu Pacific. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 7 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Cebu Pacific opens 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Cebu Pacific let you use kiosk check-in services for the passengers, that could be accessed at the departure city airport according to the availability. For further information on this service, contact the airline call center. The check in time is 8 hours before the flight departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) app is possible. To do this, the passengers should download the Cebu Pacific mobile application on their gadget. The check in time is 168 hours before the scheduled departure time.

Terms and Conditions

Cebu Pacific
For further information, read the Terms and Conditions of Cebu Pacific, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight ticket by directly contacting the airline. For further information on Cebu Pacific flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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