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Jetstar Japan logo

Jetstar Japan

Check-in is available starting from 180 minutes

Online Check-in

Last Updated: June 24, 2020 11:25 AM


Jetstar Japan


Jetstar Japan (GK) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H). The flight ticket fare does not include free checked baggage allowance. Airport check in time at the airport starts from 180 minutes before the flight departure time. Online check in is possible for flight on Jetstar Japan official website page. It can be done 7 days before scheduled flight departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete your payment through the selected method. 6. Receive your Jetstar Japan flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Jetstar Japan ticket booking on Airpaz can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Payment Guide page.


Jetstar Japan

Company Profile

Jetstar Japan operating with IATA code (GK) and ICAO code JJP, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Narita International Airport (NRT), Kansai International Airport (KIX). Although the airline operates using the name Jetstar Japan, it operates under Jetstar Japan Co Ltd. The company is lead by the CEO, Masaru Kataoka. The address of the head office is Japan. Jetstar Japan is a member of Oneworld's Global.


Jetstar Japan operating with IATA (GK) and ICAO (JJP) was first founded in 2011. The airline is managed by Jetstar Japan Co Ltd. Across the years, Jetstar Japan always strives to become one of the leading airlines in the future. This airline started its operation on 07-03-2012. The first ever flight route was Tokyo (NRT) - Fukuoka (FUK) using Airbus A320. Jetstar Japan has been awarded Japanese Customer Satisfaction Index (JCSI) Survey in 2013 and 2014.

Flight Attendant

Jetstar Japan flight attendant image
Jetstar Japan cabin crew wears a uniform that is dominated by orange and black. For male flight attendants, they wear T-shirt and black jacket with orange trim detail and black trousers. For female flight attendants, they wear orange jacket with an orange trim detail with black tailored pants or an A-line skirt. This uniform has been perfectly laid out, that makes it easier for the crew to move around the cabin while providing passengers’ needs.


Jetstar Japan fleet image
Jetstar Japan has a number of airplanes, all of which can be seen below:
Type Quantity
Airbus A320-200 25

Call Center

If you have inquiries for the airline or are facing difficulties during your flight such as lost baggage or cancelled flights, you can directly contact the airline. One of the ways to contact the airline is by sending an email to tidak ada email CS. The Jetstar Japan customer service call center can be contacted on one of the following numbers :
Country Phone
Singapore +65 6499 9702
Japan +81 570 550 538

Live Chat

Live chat service is not available for passengers of Jetstar Japan.

Facilities and Services

Jetstar Japan


Cabin Baggage

Passengers of Jetstar Japan are given a cabin baggage allowance included in their ticket fare. The maximum weight of the baggage is 7 kg, while the maximum dimension of the baggage put in the cabin is 56 cm x 36 cm x 23 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is not available for the passengers flying on Jetstar Japan.

Excess Baggage

Excess checked baggage allowance can be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Jetstar Japan Economy Class seat image

Economy Class

The standard seat size of the Jetstar Japan Economy Class is 17,8 inch.

Jetstar Japan Business Class seat image

Business Class

The size of the standard seat for the Business Class fare in Jetstar Japan is 19 inch.

Inflight Comfort

Jetstar Japan inflight entertainment image

Inflight Entertainment

Jetstar Japan provides services and in-flight entertainment for the passengers while flying on their aircraft, such as TV,movie,music and video.

Inflight Free Snack

Free snack/beverage is not provided during flights with Jetstar Japan.
Jetstar Japan meals menu image
Meal Order
Passengers can order beverage to enjoy in their flight according to the availability.For the airline's meals and beverages menu, click here.
Jetstar Japan privilege program image

Privilege Program

Jetstar Japan has a privilege program for their loyal customers, and more complete detail on it can be read here.


Jetstar Japan

Web Check-in

Through the official website of Jetstar Japan, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 7 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Jetstar Japan check-in counters 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Jetstar Japan passengers, and could be accessed at the departure city airport according to the availability. For further information on this service, contact the airline call center. The check in time is 3 hours prior to the scheduled departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do this, download the Jetstar Japan mobile application on their mobile phone. The check in time is 168 hours before the departure time.

Terms and Conditions

Jetstar Japan

For further information, read the Terms and Conditions of Jetstar Japan, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule can be made to the tickets by directly contacting the airline. For further information on Jetstar Japan tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

Available Airlines

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