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Jetstar Japan

Check-in is available starting from 180 minutes
Available for Check-in Online
Jetstar Japan flight attendant image
Jetstar Japan fleet image
Jetstar Japan Economy Class seat image
Jetstar Japan Business Class seat image
Jetstar Japan inflight entertainment image
Jetstar Japan meals menu image
Jetstar Japan privilege program image

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Jetstar Japan


Jetstar Japan (GK) is a low cost carrier airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H). checked baggage allowance is not included in the flight Passenger can start checking in at the airport 180 minutes before the departure time. Online check in is allowed for flight with the airline on Jetstar Japan official website page. It can be done 7 days before departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Process payment through the selected payment method. 6. Receive your Jetstar Japan flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Jetstar Japan ticket booking on can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For a complete information, visit Payment Guide page.


Jetstar Japan

Company Profile

Jetstar Japan which operates with IATA code (GK) and ICAO code JJP, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Narita International Airport (NRT). Jetstar Japan Co., Ltd. is the owner of the trade name Jetstar Japan. The leader of the company is Masaru Kataoka. The head office for the airline is located in Japan. Jetstar Japan is a member of the Oneworld's Global.


Jetstar Japan operating with IATA code (GK) and ICAO code (JJP) was established in 2011. The airline runs under the management of Jetstar Japan Co., Ltd.. During its period of development, Jetstar Japan has grown remarkably and keep offering a credible service for their loyal passengers. This airline was first commenced on 07-03-2012. The first ever flight route was Tokyo (NRT) - Fukuoka (FUK) using Airbus A320. Jetstar Japan has won Japanese Customer Satisfaction Index (JCSI) Survey in 2013 and 2014.

Flight Attendant

Jetstar Japan flight attendant image
Jetstar Japan cabin crew wears a uniform that is dominated by orange and black. For male flight attendants, they wear T-shirt and black jacket with orange trim detail and black trousers. For female flight attendants, they wear orange jacket with an orange trim detail with black tailored pants or an A-line skirt. The design itself represents Jetstar Japan sense of purpose to offer and create an excellent service to their passengers throughout the flight.


Jetstar Japan fleet image
Jetstar Japan has a number of aircrafts, all of which can be seen below:
Type Quantity
Airbus A320-200 25

Call Center

If you have inquiries for the airline or are facing any issue during your flight such as lost baggage or delayed flights, you can contact the airline. To contact the airline is by sending an email to tidak ada email CS. The Jetstar Japan call center can be contacted on one of the following numbers :
Country Phone
Singapore +65 6499 9702
Japan +81 570 550 538

Live Chat

Jetstar Japan customer service does not support live chat.

Facilities and Services

Jetstar Japan


Cabin Baggage

Passengers flying with Jetstar Japan are given a cabin baggage allowance included in their flight tickets fare. The the max dimension of the luggage put in the overhead cabin is 56 cm x 36 cm x 23 cm (L x W x H), and maximum weight of the luggage is 7 kg.

Checked Baggage

Free checked baggage allowance is not available for the passengers flying on Jetstar Japan.

Excess Baggage

Extra checked baggage allowance weight can be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Jetstar Japan Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Jetstar Japan is 17,8 inch.

Jetstar Japan Business Class seat image

Business Class

The standard seat size of the Jetstar Japan Business Class fare is 19 inch.

Inflight Comfort

Jetstar Japan inflight entertainment image

Inflight Entertainment

Jetstar Japan provides services and in-flight entertainment for the passengers while flying on their aircraft, such as TV,movie,music and video.

Inflight Free Snack

During flights with Jetstar Japan free snack/beverage is not provided.
Jetstar Japan meals menu image
Meal Order
Passengers can order food to enjoy in their flight according to the availability. For the airline's meals and beverages menu, click here.
Jetstar Japan privilege program image

Privilege Program

Jetstar Japan has a privilege program for their loyal customers, and more detail on it can be read here.


Jetstar Japan

Web Check-in

Through the official website of Jetstar Japan, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 7 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Jetstar Japan opens 180 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Jetstar Japan passengers, and may be accessed at the departure city airport depending on the availability. For further information on this service, contact the airline call center. The check in time is 3 hours before the flight departure time.

App Check-in

It is possible for Jetstar Japan passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the Jetstar Japan mobile application on their smartphone. The check in time is 168 hours before the scheduled departure time.

Terms and Conditions

Jetstar Japan
For the complete Conditions of Carriage of Jetstar Japan, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may be made to the tickets by directly contacting the airline. For more information on Jetstar Japan flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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